FedEx Ship Center

Address:	9950 E 40th Ave, Denver, CO 80230, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	3.3
Working:	8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 9AM–5PM Closed

Location

Photos 35

Reviews 22

Keras Mcminn

Do NOT waste your time unless you have too. I spent so much money to have this very important package delivered in time, not to mention all the loops I jumped through to order it in time, woke up at four am and stayed at home all day long awaiting this package. At 5 pm A neighbor received another package from FedEx and immediately knowing something was wrong I called to be told me package came at 2:25pm and wouldnt be deliverable until the next Monday by 8 pm. I asked why my package wasnt left and explained how I ordered it and specified no signature so it wouldnt be an issue as it has been numerous times before. I dont have but an hour until they close but am told if I rush I can make the store to pick it up. I went to my local FedEx as mentioned right away. After waiting in a line my turn arrived and the attendant walked away. Unaware of why I want being helped and why she would leave only myself, I began getting irritable and then I was approached by another worker that clearly didnt miss the rudeness that just happened asking how he could help. I explained everything and several minutes later I was given another excuse about my package and another facility. I agree to go to the next facility but dont expect much. I wouldnt be so upset if even one person up until now has been kind or even said Im sorry and in some fashion acted like I deserved respect as a customer and human being. I was treated like I want important and that customers only matter when theyre forking over cash for an overpriced box or packaging item. I will not ever order from any company that utilizes FedEx-Absolutely disgusted by this outrage they call customer service. Thank god for UPS! Never will return again!

Benjamin Sanchez

I had gone in to pick up an item, as I walked in, there were two other individuals waiting for services. One of the gentleman was waiting to mail something out (apparently this person was not able to help him), and another person was waiting for this office to locate his package (apparently it was lost in the back). Well as I walked in, the gentleman behind the desk was giving diections to someone, how to get to Wal-Mart (all while he was sucking on a lollipop, which was very unprofessional). So I proceeded up to the counter, then this gentleman, became missing for about another five minutes. When he finally came back up, he proceeded to call to the back office, to tell them it was going to be a long afternoon and it might be best to order out for delivery. Now it was finally my turn, he proceeded to ask for the tag, then for Id, he disappeared to the back to get my package. When he came back up, he placed my package on the counter (without making any sort of eye contact with me), and proceed to tell the other gentleman in the office that they could not find his package, and to go get something to eat and come back in an hour (really). Maybe customer service at this location is not a big deal. However, this young man did not say hello, thank you, good bye, or go screw yourself! He was too busy sucking on that lollipop, like it was the last one on earth. I bet if I had walked in with pizzas from dominos, he would have treated me like a king. He probably would have mailed out that other gentlemans package, and found that other persons package that was lost in back.

Justin Robson

FedEx sucks. Nothing but problems with their driver delivering, or rather not delivering my packages to my apartment building. I understand that it is a gated community, but at least make an attempt to deliver my package. FedEx drivers are all a bunch of degenerates.

Mickey Luke

After a mix-up caused my brothers little dog to NOT receive her dog bed maybe while she was still alive, a wonderful woman in this office went out of her way to help me, in Michigan, get that bed re-delivered. Showed a lot of human caring and I do thank her.

John Sanford

Had to ship several items, three of which were a little unusual (folding table and chairs). Nothing was boxed up yet the employees here took care of it and had me in and out in 15 minutes. I was very impressed. Great job FedEx!

Jessica Lamore

If I could give 0 stars I would. Lost my debit card in the mail, lied about it to me on the phone and then when I called back the next day thwy finally admitted it and did not even apologize.

Brian Cherry

Waiting in line for over 20 minutes, no one in the front lobby. Worst service on the planet. Number of employees walked into the building but said nothing.

Jeff Ryan

Typically have to visit when driver doesnt do their job, unfortunately that is almost every time a FedEx package is to be delivered.

Eric Lopez

Really nice staff, looks like its brand new inside. They do sell boxes and other basic supplies there.

Mike Bober

Awful - even the rating system stinks because I had to give one star they did not deserve

Elliott Bowman

Friendly staff that went out of their way to find my package in the back. Thanks!

Arne Shulstad

Great location and decent operating hours. Thank you for opening this location!

Patrick Wilson

Hard understanding how to get into building with no signs