Time Plumbing, Heating & Electric Inc.

Reviews 4

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Brianna Connelly

Can I just tell you how happy I am that I found Time Plumbing and Nate? I seriously am shouting it from my rooftop right now, can you hear me? TIME, NATE, TIME, NATE, TIME, NATE! In the beginning there was a smell. A smell that Lakewood plumbing told me was coming from my ejector pump (they didnt open it or offer to) and told me to caulk it up bc there were cracks in the top. Then I had Lakewood come out again because the smell would not go away for good, they told me to paint a sealant all over the top, it wouldnt hurt anything.... they also refused to do this sealing work for me and offered a $100 an hour rate to do so! Well, the rot smell never went away it stayed in my mechanical room. One day it burst out and entered the furnace. You can see where Im going here. THE HOLE HOUSE REEKED. I was so upset. The smell had been there for almost 3 months and I was going nuts now that it was in the whole house. I googled ejector pump specialists and up popped Time. I called, super great process - very easy, great availability, and nice service on the phone. Two days later, Nate showed up at my door. He looked at every plumbing component in my mechanical room. Cracked open the ejector pump to rule that out - he was 99% sure it was not coming from there, but wanted to make sure. He was right - nothing but grey water/no smell. He then noticed some dripping from one of the pipes connecting the ejector pump to the sewer. No one had ever called this out. It was a huge water stain (we have a well and hard water/salt that leave residue) something I had noticed but thought was from the cleanout (when the sewer was snaked when I bought the house in March). The other plumbers didnt even care, they spent 5 minutes total in that room. Then Nate realized that we had no main vent on the sewer! HA! This is something a general home inspector, a sewer specialist, and 2 plumbers from Lakewood missed. Nate found the problem in less than 20 minutes and knew what the solution would be. The work is now done and looks so great. The crack/weird plumbing was fixed and there is a vent on the main sewer. I cant tell you how amazing it is to have found and expertly fixed the issue. No more smell!! Nate is now on my speed dial. I cant say enough good things. Hes so friendly, trustworthy and genuinely cares about his clients. I will only ask for him now - he is the BEST! Thanks Time and Nate for being so amazing. Thanks Nate - I really cant tell you how much you have improved my health, house, and happiness. Youll be busy bc I am referring everyone to you! :)

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Matthew Davis

We are extremely satisfied with Time Plumbing & Electric. The entire experience was amazingly refreshing. Ive lived in the Denver Highlands for over 12 years and have had several experiences, many negative with plumbers. Seems like you always need them at the most in opportune times. If you call Applewood they will try to sell you a bunch of stuff you dont need, over charge on every item, and may or may not fix your problem. Time is a very different company. Great reception, friendly thoughtful discussion, timely arrival, professional plumber with loads of experience, and integrity is a brief overview. I saved their information in my phone and will most certainly exclusively use this company going forward. My daughter flushed a small Minnie Mouse figure and some TP down the toilet. Nightmare on New Years Day. Time had Wesley J. at the house in an hour or so. He was very nice and well presented. He diagnosed the problem as a stuck toy in the toilet, however due to the age of the toilet he was unable to dislodge the figure. I agreed to purchase a new toilet with install from Time. Wesley left and returned in 30 mins or so with a new Toto toilet, very nice, and installed it. After a few flushes the drain continued to back up and he busted open the old toilet to find no Minny but only a bunch of scale. Namely, we had two problems: (1) an old toilet with poor flow and (2) a Minnie Mouse stuck in our drain pipe. Wesley removed the new toilet, augered there drain sending pieces of Minnie out into the abyss, and reinstalled the new toilet, with new lines, nice seal, and all. The amazing part of the story, and difference between a company like Applewood, is that since he misdiagnosed where Minnie was stuck and we destroyed my old toilet; Time gave us the new toilet and its install for free! I literally cannot believe it, but its true. This is an honest plumbing company that stands by its work, diagnosis, and offered tremendous customer service on a national holiday. My family can use the bathroom and weve banned small toys from potty breaks. You should certainly use Time Plumbing & Heating for your needs!

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Josh Bushner

Really not sure how this happened to me with so many quality reviews: I just purchased a foreclosure and wanted to have some things checked out, including the HVAC and plumbing. I typically have all pressure valves replaced with 1/4 turn on all my rental properties, so I wanted a quote for that, I noticed a running toilet, and the AC was not cooling great. Figured being newer to town, it would be nice to have 1 company that can handle all this stuff. The plumbing side is what really irritated me. I asked what they charge to change out a valve and he said we go by the book, $250 per. Seriously? The part is $8 and Ive seen them switched out in 6 minutes. He then said, well, Im here, what would you be willing to pay? So start with a ridiculously high number and then negotiate down, smart. I declined the negotiation and the work. The AC guy I thought was pretty cool. He was younger and not quite as jaded. He checked over the system, took readings, explained a few things and said the AC is in decent shape overall. He ran his camera inside and said I have a cracked heat exchanger. I hear this all the time and it is a fairly common scare tactic. If you do some research, you will see that if there is even a crack, a tiny one is not a huge deal and the physics and mechanics of the machine really dont lend themselves to problems until the crack is substantially large. Since I live next door to the property, the first guy says, you have the same unit? I dont even need to look, I know your exchanger is cracked. Why dont we just give you a twofer at $2800 each ($3400 for one). Seriously? Maybe you could check equipment before saying it should be replaced. Maybe the guy was just being funny, but I dont think scare tactics trying to get $5000 out of someone are that funny.

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Jeff Krueger

I called several boiler / heat / water contractors for estimates to install BOTH an on-demand water boiler (for a hi-velocity furnace system) and a conventional water heater (my domestic water) into my non-conventional house. Morris from TIME was the ONLY one to give me a straight-up estimate with options for cost-savings and mechanical options to best integrate the systems with my HVAC unit and my HVAC contractor. The work was done timely and with quality. Morris answered the phone on a Friday night when my system wasnt working and problem-solved with me to determine that the problem was a result of Xcel making a dumbass mistake out on the street earlier that day and not informing me or any of my neighbors... Yay US corporations that dont give a F***. The best part was that when the water heater was hauled upstairs in my house there was some accidental damage to the new wood staircase - TIME responded immediately to work with me, rather than against me - to effect the best repair in the most equitable fashion. Having moved back from Canada recently, where business responsibility is part of the culture rather than our US litigation system which seems determined to deflect responsibility, I can honestly say that TIME is ONLY one of two US-based contractors I have dealt with in my rather significant house remodel / new construction here in Denver that compares to my Canadian experiences: they actually have a moral compass that is aligned to be true and honest as opposed to simply speaking bullcrap excuses. Ive built and remodeled homes here in the US, Canada and New Zealand, and working with TIME was an exceptional experience. JK

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