Master Rooter Plumbing

Address:	1211 S Jason St, Denver, CO 80223, USA
Phone:	+1 720-434-3406
Site:	plumbersv.com
Rating:	4.1
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM

Location

Photos 6

Reviews 6

arvilla h

I had master rooter come out and give us an estimate on just putting in a new faucet and a garbage disposal. We got a quote of $600 dollars and the plumber said they were mid range as far as plumbers are concerned. While me and my husband were discussing if we should fix it at that specific time the plumber stepped in and asked if he could make a suggestion. We said yes. He had already looked at our hook ups and said get a handyman. Can you believe it a plumber about to make $600 dollars told us we could save lots of money by hiring a good handyman. He then proceeded to look at other areas of our house and told us there were no other plumbing issues. The plumber then proceeded to leave with no money in hand he did not even say be sure to tell all your friends about the service that I gave you. I asked him if he had a business card he proceeded to go out to his professional Master Rooter truck and came back with a card. If you have a major plumbing issue or a semi major issue you need a good certified plumber. Choose Master Rooter. If you have a small issue like we did a good handyman will do just fine. will I use this plumber again you bet I will. Will I tell all my friends who need a plumber you bet I will. Master Rooter the honest plumber. I really wish I could give them more then 5 stars because I certainly would. I hope this post gets them a ton of business. I found a way to give them more then 5 stars. *************************************************************************** GREAT JOB MASTER ROOTER MRS arvilla h

Caroline Reardon

Up until two weeks ago, Master Rooter was my very favorite plumbing company. Three years ago, Tony creatively and successfully solved a years-old problem of ground water soaking into and flooding my basement crawl space. He installed a French drain and sump pump which has channeled gallons of water to the outside. As I understand it, he has now become president of this company. One month ago, the 56-year-old clay sewer pipes from my home to the street failed and the same crawl space flooded with sewer water. Rod came within two hours and very professionally handled the disaster. He called a restoration company to pump out and sanitize the area and then supervised the installation of new sewer pipe, handling city permits and even talking with my insurance agent to get more coverage because pipe access was needed within the house. A 3x4 hole had to be dug through concrete next to the house for the pipe installation and, as noted in the contract, Master Rooter would replace the concrete. It is now more than a month and the concrete has not been replaced. I understood that crews were backed up because of brief periods of rain and snow, but for 5 weeks? And no one has kept me apprized of their schedule and no one has returned two phone calls to their office. I will consider using them again because their work is outstanding, but certainly will not write the final check in the future until ALL the work has been completed successfully.

Jamie Bettencourt

We had Master Rooter come to our home to give us an estimate and Frank was amazing. Too bad he doesnt own the company. Tony the owner was the rudest person Ive ever spoken to regarding getting some work done to our home. He was beside himself because I asked him to explain his quote to me because the handwriting was not legible. How can I hire a company if I dont even know what they will be doing?? I have every right to ask what the job entails. Especially for $25,000 dollars. You bet I want to understand those charges. Maybe he was just trying to overcharge me for things that I couldnt read. I would NEVER hire this company just because of Tony being the owner. Im not sure if he spoke to me with disrespect because Im a woman, but they will never get my business. Id rather pay more and get quality customer service. He is a pompous man and I hope his lack of customer service skills was worth losing a $25k job. Tony, you should take some anger management classes and let someone else answer the phone! Off to give some business to your competitors. Hope it was worth it Tony. FYI it made me give 1 star in order to post this. I guess that star is for Frank!!

Georgia Cormier

This is the third time I have called upon Master Rooter. The previous two experiences were around 2 years ago, Frank (master plumber) came to the house assessed the situation and repaired it within a timely manner. I say timely, considering what he was up against, with rust and residue cemented around my 30 year old pipes. He went over and beyond to complete the task correctly and kept an upbeat attitude about it. He was honest and informative. And because of this, there was no question when I was in need of plumbing maintenance today as to who I would call. Frank arrived with a smile and ready to work. Plumbing maintenance is no easy task, especially in old homes. Frank immediately found the problem behind the walls and went out of his way to keep the repair at a reasonable cost. There is no question as to who I will call on next time. Frank has proven himself to be honest, thoughtful and willing to educate the customer. His character and work ethic are a testament to the company that he works for. I highly recommend Master Rooter Plumbing. Thank you Frank!

Rex Hastings

The plumber came on short notice when we had a leak in a water softener line. The plumber said he would have to go to store and get water lines to repair. He said it would cost $600+ but would do it for $500. I said I would do it myself for that. He talked me out of it by saying it was difficult to sweat the lines, blah, blah, blah. He went to ACE and got parts, came back and was done in 15 minutes. When I asked how he was done so quick, he said he just put on compression lines and didnt need to sweat them. In total he was at my house less than 45 min, maybe an hour with the trip to the store. I appreciate them coming out right away, but feel $500 was excessive and they took advantage of me because I was dealing with water damage and waiting on the water mitigation people to arrive. People I have talked to agree the charges were excessive including the claims adjuster and others. Beware!

Dan Daughtry

This was my second time using Master Rooter. This time it was a water heater replacement. My tech was once again Frank, and once again he was awesome. He described all of my options in un-biased detail and didnt ever pressure me. He conducted himself with a professional attitude; always polite, never swore, always wore his booties to protect my floor, and cleaned up everything before he left. His pipe work on gas and water lines is very clean and very well done. He takes his time to do the job right and it is really shows. Thank you, Frank. On top of that, Master Rooters pricing is very competative, one of the lowest cost water heater replacements (for what I was looking for) I could find in Denver. I will be using Master Rooter Plumbing again.