Address: | 7939 E Arapahoe Rd, Greenwood Village, CO 80112, USA |
Phone: | +1 303-290-9900 |
Site: | autorepairdenvercolorado.com |
Rating: | 4.1 |
Working: | 6:45AM–6PM 6:45AM–6PM 6:45AM–6PM 6:45AM–6PM 6:45AM–6PM Closed Closed |
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Anonymous User
Normally I do my own vehicle maintenance but was in the process of moving and didnt have access to my tools or a garage. Looking around online for a good reputable shop (and going largely on the three reviews previous to mine) I chose to take my truck to these guys when it unexpectedly broke down. It took them almost a week to repair an easy ignition problem because the only mechanic with a tool they needed wasnt in for several days. The cost for the repair was ridiculous ($980) but I didnt have time to deal with it. Right away I started getting junk mail from them making it look like they cared and were following up with me. About a month later I had to have my truck towed back there again for what I knew was the same problem. It took a while again but they fixed it. About another month after that I had to have my truck towed back to them a third time for what I again knew was the same problem. After a couple days they came up with a "new problem" it had and said it was going to be another $700 to fix. I talked to Rick at the front and told him its the same problem it had before that they hadnt fixed. How can you come up with something new and try to charge me that much when you havent fixed the original problem yet? He woudlnt budge on anything so I walked out having to pay them another diagnostic fee of $95. They pushed my truck out of the shop at that point with stuff taken apart and loose wires and missing bolts (found out later). The next shop I took my truck to, which will be where I go from now on and will send everyone I know to, fixed the original problem and everything Autotek did to it for a little over $300 and I havent had a problem since.
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Takayuki Yoshida
Had an 04 Audi S4 serviced for a snapped alternator belt. They also changed the fluids and oil since it was already going to the shop. Specifically requested a new cap but never got one. I was charged $20.32 for something I didnt get. I let that slide but the entire electrical system for the headlights are completely off. They are always ON no matter if the switch is on the OFF or AUTO position. Rearview auto dim doesnt work anymore. Called them back the day after and they said they had nothing to do with it and that it was perfectly fine-straight out lie! Instead they told me to take it to the dealership to have the computer reflashed. The lights were in perfect working order before Autotek serviced it! The only positives were that my alternator belt was replaced and a bolt that was found to be too short got replaced as well. This was done in April 2013. Still mad about that cap...
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Anonymous User
We used to live near AutoTek so I would take our cars there for regular service. I wont fault the quality of their work, they usually do a decent job. I say "usually" because they did a faulty job repairing a belt on my car once and refused to take any responsibility when it needed repaired only a week later. They are usually overpriced and will try to take advantage of you if they can. They dont go out of there way to be polite, and usually dont seem to care what customers think of their attitude. I dont see any reason to take any of my vehicles there again, save for a standard oil change.
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Gary Gill
I took my car here in January because it was pulling right when braking. I was told to replace the idler and pitman arm.? $650.00. We also paid 79.99 for a alignment. We got the car back and noticed it was still doing the same thing. We took it back and they checked the brakes. 3 months later we still have the same issue, so we took it back. Now Don is saying the brake calipers need to be replaced 617.91? I told him that i think the issue was misdiagnosed from the beginning. IF YOU HAVE $100 to spend to fix something, and $100 more to really fix it this is your place. WHAT A JOKE
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richard moehle
I have been using Autotek since they opened. They not only service; they diagnose without trying a bunch of things to see if it solves the problem. They were the only place to diagnose the broken gas tank baffle on my 87 Suburban that had caused me to have 3 fuel pump failures. The baffle had apparently been broken back in 88 when my wife was broad-sided. Since then I have had all my service done there. On my Jeep and Toyota van I had them do the 60,000 mile required service at a lot less than the dealerships wanted. Totally happy with their service and personable staff.
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thalassatrinculo
Great place. They were able to take my car in and fix it the very next day unlike many other near by places that make you wait a week just to look at your vehicle. Autotek has very friendly staff and even offer free shuttles which in the end makes my life much easier and less stressful. they are simple and get down to the root of the problem. I have been to many bad mechanics and have been ripped off so many times in my past but the employees at autotek seem like they know what they are doing and I would definitely recommend this auto shop to everyone!.
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Jenne Taylor
I have taken my Santa Fe to Autotek for several years now. I always get friendly, professional and quality service. I still have a warranty on my vehicle though I chose to use Autotek for all my maintenance needs. I use their shuttle service so I can leave my vehicle for them to work on while I am at work. A few months ago, I had just bought some windshield wiper blades and they were on the floor on the front passenger side. When I picked up my vehicle they had put the blades on without me even asking. What great service!!!
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Josh Hammett
Had an issue with my 4runner, had another shop look at it and due to the multiple lights and possibility of it being computer related it was recommended either the dealer or "John at autotek". We dropped it off, used the night drop. Got a call about the fix the next day, ordered the part and were told it would be 3 days. We actually got the 4runner back a day early and under budget. Couldnt be happier with the way everything turned out. I cant recommend autotek enough, especially if you have a Toyota.
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Tony Kiev
Absolutely stunned by the level of service. One of the most unpleasant experiences for me is taking my car to the mechanic. Not a car person and never know if youre being told the truth. I expected to pay for things I didnt need it but quite the opposite happened. Instead of paying close to 700 dollars for a new alternator, Don and his team diagnosed my car and figured out what was actually wrong with it and saved me 500 bucks. Great to know that I have a mechanic that I can trust for my future needs :)
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James Stead
John Brekkes Autotek has taken care of my car for years. They are the best service center that I have found in the Denver area. Very knowledgeable and customer friendly. They tell you what is wrong and quote you a fair price. The work done on my car has almost always been under price. The one time I could not afford to do everything on the car at the same time, they were kind enough to tell me what needed to be done first. We love this place and wish we could take it to Texas where we are moving.