Address: | 11971 Pellicano Dr, El Paso, TX 79936, USA |
Phone: | +1 915-849-6999 |
Site: | alamotransmission.com |
Rating: | 3.3 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–2PM Closed |
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Jessica Segura
My check engine light had turned on and I decided to take it here for a diagnostic. I was told that a circuit was broken as well as an overheating problem. I asked the man (Sonny?), who claimed to be the owner, what my options were and he said he couldnt do anything but open up my transmission and see. I asked if he could give me an estimate so I was aware of how much money Id have to spend and he said he couldnt tell me which was very odd and basically sucked. It just didnt make sense to me that he couldnt give me a ballpark of the cost. Two days later he calls me saying basically my transmission is messed up and he needs $1750 to fix it and when I asked for my other options since I couldnt come up with that much money on the spot he said he couldnt do anything because he took apart my whole transmission. Anyways, had to get my jeep towed out of there and was left with more problems to deal with. Save yourself the trouble!
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jeremy eady
In Nov 2015 RIP OFF!! RIP OFF!! it is now July 2016!! Im in the military with a family of 6 including myself. Took our suburban there to get transmission checked out. SAM and SKULLY took it apart and said it will be no charge to break it down and take a look. He told me it needs to be rebuilt......Then he gave me a price. I wanted to take it somewhere else but he said CANT do. "He must REBUILD it." Claimed it couldnt be put back together. So we had no choice but to let him fix it for nearly $2400. After their work on it 2 weeks later I had the same problem. Took it back under warranty but shortly after twice more same problem. Took it back 3 times. Claimed it was fixed 3rd time. Family(of 5 wife was pregnant w/6th)and we moved from TX. Transmission failed 4th time when we got to Louisiana on the HWY. Called, they BLEW me OFF!!!! Will be suing because they refuse to refund me.
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Kendrick Smith
Well for starters my transmission was going completely I lost the 3rd and 4th gear and the torque converter was shot Sam and his team of experts told me what was wrong with my car before charging me and thats a BIG PLUS to me alot of shops will charge you then you whats wrong with it then charge you even more to fix it thats not the case at Alamo Transmission they took very good care of me Also they found other issues with my Buick roadmaster along the way that they took care of fixing it in a timely manner so thats another plus I would more diffently recommend Alamo Transmission to any one they are the best Thanks Azzzam
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Adrian Arreola
Good Evening My name is Adrian and I wanted to Say Thank You to Sam and Staff. I saw the only review on this Auto shop and Who ever wrote it had to be Fake or just looking to hurt this Company. Well anyway I took my Mitsubishi Mirage 96 and had a bad oil leak and some seals that popped off. Not only did Sam have one of his Guys Shuttle me back to work but had the car Ready next Day. Come to realize a couple day later similar problem arose but was not charged and was Fixed. Great Job Guys for Being a True Blue Auto Shop and Thank you for Such a GREAT EXPERIENCE!!!!
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zach Fife
After calling them out on the lack of service I paid for, they agreed to do the service i paid for. I marked the gasket and pan to see if it was removed and gasket replaced. They wasted my time yet again. After waiting two hours for them to do the service, i inspected to see if they indeed do the job this time. Again I was disappointed. This place does nothing but steal your money. Save your self the trouble and go somewere else.
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mihaela munteanu
They worked on my car transmission for 2500$ cash in September of 2015, in October 2015 I was going at the flea market in Fox Plaza and the transmission fluid came out. We brought it back to them and they said is the engine. We given him 1000$ down payment to fix it and is June 2016 and I need to call the police to can get my car because they didnt let us pick it up.
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Nancy Jones
I had a car out side my house for some time it would not go in reverse so I had it Park there a friend told me about this place so I called the place and they came to look at it and gave me a good price they also picked up my car for free and had my car back in a week real fast service thank you guys Ill be sure to pass the word around
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Joshua Montoya
My car was over heating I needed to replace my reservoir tank and my thermostat they charged me a good price affordable and even lent me a car for the mean time I recommend this place very friendly and affordable service
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Edgar Velazquez
This place had one of the lowest price on services in El Paso and they got my stuff taken care of fast! I will be returning to them for future services, not just transmission issues. Would recommend.
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Vianette Ochoa
I took my 2003 Honda for the tansmisson I gave them a call they gave me a good price they were very fast in fixing it and were very professional I recommend to everyone ! (:
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Crystal Trent
I have taken multiple multiple of my cars and trucks here amazing work great service and great employees! thank you for the amazing work and great customer service!
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Claudia Ochoa
Got stranded on the freeway called them up they sent a tow truck out. Checked out my car out gave me a reasonable price. Car runs great now. Highly recommend :)
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Jimmy Howard
Googled muffler shops El Paso and these guys dont do catalytic converter. When I called I couldnt tell if guy was rude or just didnt speak English.
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Mac Cheese194
When my transmission gave out they helped me out and did a good job, transmission work is expensive, but I trust these guys more than any else
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Henry Solomon
I received excellent work on my car at a fair price. I would return there again for service. The price was quite reasonable.
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Leroy Gasque
Very good experience. Military discounts great fast service. Car ran beautiful at the end ..and very low prices lol
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NAZARETH2 NAZARETH2
♡♡♡♡♡ Well we are waiting 4 My Dads truck ???? Mmmm Lets see what kind of Service he Receive !!!!!
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Wolverine 1Alpha
Nothing but a bunch of con artist that "work" there. They could srew up a two car funeral
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sudheer kumar
Excellent people. Very professional and gets your car fixed for a very reasonable price.
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Alejandro Perez
Had a great experience would really recommend this place. Very honest and professional.
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Shana Guerrero
Very helpful and attentive good prices excellent customer service
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Joshua Aguilera
Good professional service they were very fast in fixing my car
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Donald Myers
This place is a rip off dont go there
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James McElyea
This guy is a real conartist.
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SnesWarrior
Dont trust this company