Address: | 6208 E County Line Rd, Highlands Ranch, CO 80126, USA |
Phone: | +1 303-220-8630 |
Site: | gerbercollision.com |
Rating: | 2.3 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed |
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Ryan Passarelli
Ive had many issues with Gerber. The first time I received my car was almost 3 months after the accident and there was numerous issues ( no front license plate, steering wheel buttons broken, AC didnt work, they didnt do an alignment, no fog lights, hood wasnt straight, the car was also overheating, and missing wheel caps). Ive been back 6 times for these issues and as of last week I have a paint chip on the hood and the clear coat is peeling (the size of paint chip is small but the clear coat issue is about 10 times size of the paint chip). Oh and two days ago the fender well is rubbing on the tire, so my nightmare is still going! All I want is my car the way it was before the accident! I dont wish my nightmare on anyone! Oh and to add more issues. Im hearing noise from the front end and I took it to Carl and he didnt even put it on a lift, he said its not related to the accident, he had the nerve to bring up this review, I told him that I didnt ask for the guy to pull out Infront of me and this is what I get in return? Its not the way it was before the accident so Im at a total loss because they didnt total my car out. Life goes on and Im going to make sure nobody I know goes to a Gerber regardless!!!
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George Jardine
I will say that Gerber did a good job on the basics: the dent repair and paint was flawless. Unfortunately, they completely dropped the ball when it came to the final details. Car was not clean upon delivery, and worse, body fasteners in 5 different places were re-installed incorrectly, or not at all, leaving the trim sort of hanging there. If you are the type of person who loves your car, and is looking for a repair shop to really "get it done right"... all the way down to the final details, I would not take it here.
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ka Ir
To the owner. My name is Kaci Irving. Please contact me to discuss our recent experience with your shop. Carl said you are out of town until Thursday. We have asked him to have you contact us at your earliest convenience. 10-23 update. Still waiting for a call from the shop manager or owner or whomever is Carls boss. Our experience was very disappointing in manyvways. I will be following up with my insurance company to discuss all issues. Edit: still waiting on a call 7.12.17
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Sean Gooden
Management was great. They listen to my needs and gave me back my SUV with a beautiful shine, a personal touch, and most of all the commitment to serve the customer. Todd is one of a kind, dont ever lose this guy, he is a "KEEPER!"
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Jamie Daniels
No stars