Midas

4005 E 120th Ave, Thornton, CO 80233, USA

Address:	4005 E 120th Ave, Thornton, CO 80233, USA
Phone:	+1 303-280-1131
Site:	midas.com
Rating:	2.7
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7:30AM–5PM Closed

Location

Photos 16

Reviews 4

Mandy Palasky

We took our 2010 F150 to Midas at 4005 E. 120th Ave in Thorton CO 80233 on Monday April 29th 2013. We took it in for a basic transmission flush and service. They did the flush, and put the fluid in. They brought our truck down off the racks, and couldn’t get it to go into reverse. They called us and asked us if we ever had any problems before, we had not. They then called their owner, Mike, in. He called us and informed us they put the wrong fluid in the truck, but nothing would be seriously wrong and they would have it fixed in a bit. They proceeded to call us to call us back and then informed us that they authorized a $6000 full over haul and the new transmission would come with a warranty. They also informed us that their “experts” said that the transmission was in bad shape to begin with and putting the wrong fluid might have tipped it over the edge, but they can’t be sure. When I spoke with Vincent (manager) he told me there were issues with the payment, and they were talking with their vendors. The next time I spoke with him, he informed me that their vendors aren’t going to be paying for the transmission and there are still issues with the payment. The last time we spoke with Midas, we were informed that the truck we running fine, and there was $4600 due upon pick up of our truck. They never once told us that we were going to be responsible for the payment of the transmission, and now that the truck has been gone for 3.5 weeks, they are telling us they are not paying for it, because of what their “experts” said. Now, we have no truck and a $4600 bill upon pick up, and we can’t take it to an expert of our choice because the transmission has already been over hauled. This is not our responsibility; Midas should be paying for this. Our truck worked perfectly fine when we drove it to their shop.

Andrea Darlene

I have until recently taken my vehicles in here for any maintance. recently spent over 1000 on numerous issues within two of my 3 vehicles. when I called they were kind of rude then when I took it in the guy came in to argue me and say its been five days and me having to defend myself which is not okay because even after five days and 3 hundred dollars that kind of customer service isnt okay. then the manager came in after they looked at it. his name is dennis. and he says if I have any other issues then call. also after sharing my concerns he says maam we just fixed your issue in a fast moment. well no because you had my car all day and even after 10 days other issues should not emerge and someone should not have to go through what I did. I dont even feel comfortable calling after that and I shared my concerns being heated after having lost 600 dollars for my husband to take off work them having my car from 8 am when we had appointment till almost 4 and car wasnt even out in parking lot when we got there. then to have to be 7 and a half months pregnant with 3 kids and pull them out to have it looked at and get disrespected the way I was (mind you I recorded the whole interaction) is a joke. also my other car got an oil change they claimed it had a oil pan Crack (my cars never had any leaking issues or anything ) and so we bring car home and all of a sudden there is a huge pile of oil. so we decide to take it to someone else come to find out there is no leak they physically showed us there is no Crack and the oil under car was from them over filling my oil to over the fill line. Pretty upsetting that I use to love this place and for it to have come to this but they lost out on trust and respect. I cant believe the disrespect these employees have especially for consistent paying customers

Timothy Sigg

SCAM ARTISTS- WORST MECHANIC SHOP IN THORNTON Oh where to start with these guys, well the first couple of experiences(routine oil changes) seemed to be pretty good so i thought id give them a chance. WORST MISTAKE So first when i asked these guys to check my brakes i received a call saying my calipers were frozen qnd it would be 450$ a piece just for the calipers. I took the car home and changed my breaks and rotors to find out BOTH of my calipers were in great condition. Then i take it in and have them do the trans pan gasket/filter only because i dnt want to mess with fluids, not a week later my transmision is still leaking only 2x worse then it was before they touched my transmision. I take it back and MIKE THE OWNER? tells me that my thermostat housing is leaking and im confusing fluids, so i give them the benefit of the doubt and take my car home and do a pressure test. Who woulda thought NO LEAK out of the would be $400 they wanted to fix a thermostat that isnt leaking. I take my car back one more time and MIKE THE OWNER tells me lets take a look, at this point ive already had another mechanic confirm the trans pan is leaking and i tell MIKE that i dnt need to look at it, thats his job and he needs to fix the pan. He told me "if you dont want to come look at it then we are done" then proceeded to be extremely rude and kick me out of his shop and tell me im not welcome. Its ok im not welcome because this is THE WORST MECHANIC IN COLORADO. Long story short, dnt come here they will tell you all sorts of things are wrong with your car when really you probably just need an oil change.

Anonymous User

Do Your Research! Before approaching Midas for a quote I did extensive research on my own so that I could avoid being ripped off. I was in to get a muffler replaced on my daughters car and budgeted about $250 out the door. When I arrived at Midas, Mark did a visual inspection of the car and said, "Your piping is flattened and you will need a direct fit part for the car that has the muffler built in." That was contrary to my research that showed each part could be easily purchased separately and the job could easily be less than $225. Mark came back and quoted the part for $340 (nuts), added labor of $118 (reasonable), a shop fee of $40 (whatever that is), and then miscellaneous parts taking the total to $603, including taxes. I told him that he was way out of budget and left the shop. I went to the parking lot next door and did my own additional visual inspection and noticed that none of the pipes or parts were flattened. After going to AutoZone and Oreillys I was able to get the CORRECT parts for a total of $67 and paid my own mechanic $120 to install it. Im sure business is lean these days but to rake customers is unethical and can lead to some very bad publicity when they take advantage of the wrong people. So far (before this post), I have already told over 30 people how bad Midas is and to avoid them. On the plus side, I took my family out for a very nice dinner and a movie tonight with some of the money I saved from avoiding these crooks. Do yourself a favor and use the internet to figure out your true needs before trusting people who take advantage of others.