Address: | 1114 Farmington Ave, Bristol, CT 06010, USA |
Phone: | +1 860-261-2888 |
Site: | meineke.com |
Rating: | 3.2 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed |
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Nic Maz
Again these guy to the rescue.. for years ive been using them and every time i know im in great hands Wow is all i can say once again about the outstanding service i get at this Meineke. Every time i go i am always greeted with a smile and such friendly service by people who know what they are talking about. Im a single mother who struggles to make ends meet, know very little about cars and am always concerned when my car starts acting up that im not going to be able to afford to fix it. This last visit my check engine light was flashing, car was sputtering and wouldnt go over 40mph. i called up and was taken in right away. I was almost in tears not knowing what was wrong with my car :(.. Chris the service manager was so kind and did everything to address my fears.when he told me "we" are in this together and we"ll find outs whats wrong and get my car up and running i really cant say how great it was to have a repair guy take such a personal approach as if it was his car. Turns out my civic was way low on oil, now if you asked me what that meant before this happened i wouldnt have a clue, but you can bet i do now. Each time i learn more and more about my car. WHO DOES THIS??? not any other mechanic ive been to before. There i was thinking my baby was really done and i would be broke with no car and it was fixed for under $150 bucks!!!!!! People can write bad reviews all they want when they dont get their way but this place is the best.!!!!!!!!!!!!!!
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Naynay Schro
After bringing my car to another shop and paying for service but still experiencing issues I brought it here. WHAT A DIFFERENCE! EXCELLENT CUSTOMER ORIENTED FACILITY! The whole time there I felt confident that it wasnt about taking my money it was about making sure the work was done on my vehicle that needed to be done so me and my children would be on the road in a safe, reliable vehicle. Tim was AMAZING once I explained my day to my children they began to refer to him as OUR MECHANIC THE SUPERHERO. He made sure I knew exactly what was wrong with the car physically showed me and was such a customer oriented individual. He wanted to make sure I got up and running but also understood exactly what the problem was. He eased my worries and definitely reiterated to me on several occasions its just a car it can be fixed as I became really fustrated regarding this situation. THESE GUYS ARE AWESOME DEFINITELY MY GO TO FOR ALL THINGS CONCERNING MY VEHICLE FROM NOW ON!! A BIG THANKS TO ALL WHO WORKED ON MY CAR & ESPECIALLY THOSE WHO CAME INTO WAITING AREA TO REASSURE ME *RELAX*! MY FAMILY & I APPRECIATE YOU ALL!!
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Dawna Prior
The Manager Chris was very rude to me. After I had them check my brakes give me an estimate and put it back together because I have to plan for this service. The estimate was 800. plus as I was leaving the parking lot I heard a klunk that wasnt there before, went back told him about it and had the guy look at it again and they claimed that was there when I came it and it was not I have been driving this and this is the first time I heard it. Told them I should call the police and he basically screamed at me. as I was driving toward Firestone someone kept beeping at me my wheel was about to fall off they didnt put all the lug nuts on Firestone said and the ones they did put on they didnt tighten them up. Firestone guy came out immediately and replaced the missing lug nuts and tightened all the rest of them. I credit them with NO stars at all and theyre lucky nothing else happened. VERY LUCKY! Well I had to give at least one star for them to post this post. Thankyou Firestone for all you do!
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Jeremy Bayne
This place is a joke..... I just wanted a rough estimate over the phone for a tune up....... The "owner" Chris (wouldnt give his last name) was very rude and condescending, and tried to tell me that Meinekes dont quote out prices over the phone. But if i gave hime my liscense plate and or VIN number he would be able to get me a quote in 15 mins...... He also told me i could drive down there for them to be able to tell me how much it would cost.......??? How does that work??? I then proceeded to call several other local Meinekes and ALL OF THE OTHER STORE GAVE ME A QUOTE>>>>> AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE AVOID THIS PLACE
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Kimberly Aniban
I get the best service with Meineke! As a female it is really hard to trust what a mechanic says is wrong, they would give me the run around and make me question their decision because as a female they think we know nothing. The gentlemen at Meineke are very detailed in every decision made, they also send you a full report via text which I find to be amazing!!! it shows the work that was done, the issues that were found with outstanding evidence that explains the reason. After a couple of GREAT experiences I would never bring my vehicle anywhere else. Meineke takes the time to make sure I understand and doesnt talk to me like a female but an actual human being! and I love it! I recommend them to anyone and everyone!!!! AMAZING help! and AMAZING service! AMAZING people!!!!!!!! LOVE THESE GUYS!!!!
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Jasmine Taylor
Paid to get a engine filter changed, come to find out i needed it changed again within 3 months which is ridiculous. So i was pretty much given a cheap filter.OVER -CHARGES FOR SIMPLE SERVICES which the actual car dealerships are way cheaper with more quality service. There was a new young woman that just started there and she was trying to sell me everything under the sun and tell me everything was wrong with my car which is ANNOYING! I came for whatever service i scheduled an appointment for, if my car isnt blowing up then stop trying to convince me that everything is wrong. i will never go to another meineke again.
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Blue Seas
I basically ruined my car, by taking it to this place. I should have known better. The oil change deal kind of luired me in. As usual they tried to talk me into ..your car needs this and that and we have to order it...load of crap. When I asked them to give me my car back..they mentioned they had already started working on it... Ever since, my car has had an engine leak and several other problems. I dont know, what they did to my engine..but I just want others to think twice before they take their cars there.
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Anonymous User
there is no mechanics that is ase cerf in that garage that does there work.. i know because i worked there for one week,, and quit because they pay there workers less then mcdonalds..and work ya like dogs.. and charge customers out rageous prices!! i really would stay away from there.. go somewhere that the mechanics are not kids or just out of jail or even 70.. look around to see who is doing your work when you go to a garage.. get to know your mechanic.. ask questions dont be affraid to ask about yur car..