U-Haul Moving & Storage of Danbury

Address:	75 Division St, Danbury, CT 06810, USA
Phone:	+1 203-794-9435
Site:	uhaul.com
Rating:	4
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 7AM–5PM

Location

Photos 1

Reviews 23

Bitsy Bitsy

I was looking for a very specific size box on their website but none of their locations had it. I hadnt been able to find one like at staples, walmart, etc, nor did the usps have one that wasnt exorbitant shipping flat rate. Chelsea went out to the recycling box area and poked through them and found me one that was almost exactly the size I needed. I really appreciated that she went to that extra trouble for me. Thats customer service!

Dim sum

Understaffed, Only one person working on a Sunday. Had 1 person in front of me and waited 2 hours before i was helped. An old, mean bag lady lives in the back in one of the storage units. Used them twice and had the same experience each time. Both times I was there the staff waisted my whole day with lazy, slow and self serving attitudes. SLOW SLOW SLOW.

Karissa Risi

The staff is really nice and always super accommodating. They have always done a really good job hooking up my trailer safely, too. I was surprised to read some the negative reviews on here honestly. Theyre always super busy and still I have gotten great service. However, since theyre always busy maybe some people had negative experiences. But, I recommend!

- Ramzy

Very bad service. Employees had attitudes and manager was horrible and disrespectful. Called me a liar and many more. They wanted to charge me forextra stuff unfairly. They gave me a crap truck. Needed lots or maintenance. Called corporate and they were even worse. Guy over phone was very disrespectful and had no sense of customer service.

KAREN LYNN THOMPSON

Excellent service. Nice clean facility. We had a very nice salesperson named Lina that was very professional and knowledgeable about what we needed. In fact, my husband forgot and left his cell phone on the counter and she was nice enough to call and let us know. Thanks Lina for going over and beyond what was expected. God Bless you!

Jon Jon

The ladys in the office have low iqs they cant answer simple questions with out sounding like robots...the dude on the other hand is sensible with very simple, not complicated, responses.. so if you want a headache deal with the robots but for great service deal with the dude

Matt Vincent

Staff is great! Easy pickup and drop off. Trucks work.....well. Little noise coming from the tires. But nothing out of the ordinary. AC IN TRUCKS ROCKS!

Michael F Rodriguez

Got a hitch and electric brake controller installed. Had a wiring issues but returned a couple of days later and it was resolved.

allen guerrero

They didnt clean the vehicle before I received it and there was ice on the back steps of the cargo van which was a trip hazard

Jeremy Berse

Rented a truck from them. Courteous, professional staff - got us all sorted quickly despite being very busy!

Vignesh Mathivanan

Nice friendly people overall. Rented a trailer this time and U-Haul beats everybody in price.

Rebecca Caraballo

Clean truck, good prices, nice staff, always ready. What more to say. Perfect

Nicholas McGraw

Staff was super helpful and nice all throughout the time we were there!