Address: | 453 Washington Ave, North Haven, CT 06473, USA |
Phone: | +1 203-479-9336 |
Site: | cubesmart.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
AA
Aaron Bates
I recently move from Seattle and was going to burden my friend with all my stuff of who knows how long. He mentioned this new place call cubesmart in North Haven. I went down there and talked with stephanie about a storage unit. She was very pleasant and informative. I had looked online at a couple different places but felt very informed and safe here. I rented from her, was able to use the cargo truck to move my stuff in free of charge, did have to fill the gas tank but it was $11 of gas, no biggy. I have recommended this company to my sister and shes going to use them but a different location. Thank you to stephanie and troy for the heat experience.
FL
Flannel Salmon
Facility looks great, interior could use in-unit lighting or at the very least longer timers for the hall lights. My complaint is with staff and customer service around billing. Ive been in the facility for two months, changed units, and had to get only my bill adjusted to the promotional rate I signed up under since we had to put together a new contract for the new unit. Had to wait for district manager to adjust as they were on vacation previous week and nearly got into an arguement with a supervisor regarding a late fee that was assessed while I was awaiting the rate adjustment. Overall Im satisfied, just wish the lights were on longer timers.
SA
Sarah Vining
Ive been extremely happy with my decision to store at CubeSmart. The staff has been wonderful to work with, very friendly and knowledgable. The facility is spotless and the added perks of piped in music make it very unique. I feel very safe going there, no matter the time, because of the code access not only for the gate, but also for the elevator when you get inside. Highly recommended!!
HE
Heather Gilluly
Cheryl and Troy were both very helpful and accommodating. We were able to use the moving truck without charge to move in and can use it again when we need to move our things out at a much lower rate than renting at a truck rental company. The facility is brand new and immaculate with very easy access to I-91. Would highly recommend.
RO
Robin Giesbrecht
This is by far the best storage place I have ever dealt with. The store manager is incredibly efficient and friendly, and everything simply works out there. They just renovated. They also give you a free truck for up to 4 hours. I am rarely this happy with a company, but I also never had such a smooth moving day! Thank you!
NI
Nicholas Falco
Great experience from the first phone call until we sat down and signd the paperwork for our unit. Stephanie and Troy are both first class workers and made the process very easy. The storage space itself is in a great location right off 91, is very clean and well maintained and also secure. Highly recommend!
CI
Cindy Condiff
Our experience with Stephanie and CubeSmart were the bright spot in our move experience. The facility was clean, new, and our unit was just steps inside the door. Their customer service was outstanding: rental truck companies and Comcast could learn a lot from them.
LO
Lori Brelsford
Professional, friendly staff took me on a tour of the new facility. The general manager answered all of my questions. I am content knowing my possessions are secured in a clean well managed facility. If you have storage needs visit CubeSmart Self Storage.
KA
Katherine Picciano
Cube smart has worked out really well for us. The facility is brand new. Troy took us to various units so that we could decide on the right size for us. I was able to reserve a unit online and the whole process was so easy. I would highly recommend.
PA
Paul Jeffery
Cubesmart North Haven is one of their new locations and is clean, fresh and cheerful-- they are helpful and conveniently located and Manager Stephanie and Troy are friendly and willing to help. Professional at all times i recommend to anyone
MM
Mmmm SkiGoogle
Troy and Cheryl are the best! Their customer service is fantastic. I love this storage facility because its new and clean! Great pace with great people!
JA
Jacqueline Metzger
This facility is brand new and very clean. Troy was patient and helpful, showing us different options for unit sizes and pricing.
MO
Monique Backus
All of my questions were answered. But I think I should have been told to bring my lock at the time of signing up.
SH
Shane C
The manager was friendly, helpful, and provided great customer service. The process was quick and painless.
CE
Celeste Tapia
Excellent customer service... all the storage units are great... And best deals for prices
AM
Amy Leichter
Troy was incredibly helpful and knowledgeable. Very happy with my decision to store here!
CL
Clay Howe
The staff is extremely courteous and helpful. The facility is very clean and secure.
MA
mary hatch
Great customer service!