Address: | 99 Hamilton Ave, Stamford, CT 06902, USA |
Phone: | +1 203-359-4446 |
Site: | cubesmart.com |
Rating: | 4.7 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Matt Patt
When looking for storage, I compared a few places. I decided to go with Cubesmart based initially on their pricing, which after said and done was SIGNIFICANTLY less than estimated. The gentleman worked to find me the lowest price he could, and when I was signing up, I saw him work to find the best price for another customer. A+ $$ The signing-in process is easy and basic paperwork, nothing over the top. I had renters insurance so I was allowed to skip signing up for that (as it is a requirement at most storage places). Paperwork when leaving was 5 minutes. When moving in, the same gentleman was amply helpful. I was moving in the rain, and so he told me to ring the office and he will meet me around back to assist. Just OUTSTANDING customer service. I actually moved out a day after and explained that my housing situation would only permit me to move in on the 31st, and my storage billing cycle ended on the 30th. They were flexible and I know it may be policy or w/e... but for the customer, this will make me come back, refer friends and overall, culminated as the "cherry on top;" best experience possible.
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Jennifer Molina
LeRoys pretty cool. He is very personable and was able to assist me in deciding the perfect unit for my needs. I went in with a particular unit in mind but after speaking to him, I ended up changing my mind and even upgraded based on his accurate suggestions! LeRoy was patient with my million and one questions and was very friendly. He was able to assist us when we literally came in 5 minutes before closing due to traffic and we never felt rushed. You can tell he knows what he is talking about and he genuinely cares about his job which becomes apparent through his service. With the headache of moving, it was nice to have something go well for once and I felt that happened in dealing with LeRoy at CubeSmart.
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kemesha woodfine
This was my first time renting public storage and I must say the General Manager at CubeSmart LeRoy Lavan made my first experience great. He was very knowledgable and helpful. I was clueless about the space I would need. He offered to have me come take a look at the different spaces they offer at cubesmart. Outside of the business aspect, LeRoy was very polite and mannerable. He made me feel comfortable and ensured me that my property would be safe and secure at CubeSmart. I highly recommend storing with CubeSmart. And their rates are afforadable with promotions and specials to accommodate your needs.
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Stephanie Lyon
I just started my third year as a Cubesmart storage customer and I am thrilled with the service - everyone is friendly and helpful, especially LeRoy, the General Manager. The staff is engaged with patrons and efficient in answering questions and providing prompt assistance whether its help with a lock or recommending unit sizes that will best cater to a clients needs. I highly recommend cubesmart for your storage needs! :)
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avi boyk
Id have to say my first time ever using a storage unit/services & my visit was very pleasant. We were both tired& had a long day but LeRoy LaVan was still very patient, kind and accurate. I was in and out maybe within 15min or so and had no problems accessing my unit or my codes the next morning. Thank you Hamilton ave #Stamford for such wonderful customer service on such short notice.
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Michael Weston
LeRoy was excellent during the sign up process made it very simple and quick I was able to get in and out! During my move in Carey checked on me to see if there was anything I needed. The location is perfect and better hours them my last unit with easier access, the guys are great and amazingly helpful everytime I am there. Highly recommended
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Grace Zhang
Carey and LeRoy were both very helpful. They confirmed my cube would be ready over the phone, and the check-in process was pretty straightforward. They even helped guide the moving van into the unit while I took care of the details. The pricing was as advertised - no hidden fees, which I made sure to ask about on the phone. Recommend!
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Andree Kaminsky
Because LeRoy offers outstanding customer support each and every visit no matter how busy he is. I have a lot of choices of where to store my stuff and i choose cube smart on Hamilton soley bases in the warm and professional manor of LeRoy! Thanks for hiring such a pro.
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Maura Kough
We are very happy with CubeSmart from purchasing boxes for our move to the unit to the customer service provided regarding our storage unit. We have used CubeSmart before and will continue to use them whenever the situation arises. Thank you!
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Virginia Clark
They got in touch right away and answered all my questions. Carey was great to work with and very helpful. There was a slight mix up with which room was ours, but it was easily remedied and did not distrupt our move in process.
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scribezmedia
Ive been renting from CubeSmart now for several months. Leroy Lavan, the general manager always is professional courteous and helpful. I always look forward to seeing him when I visit the location. Thank you CubeSmart!
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kristin deleo
Accommodating, friendly service. Previously the employees were a disaster. Leyroy aims to please and was willing to help in any way possible. Made the transition to a bigger unit quick and seamless for us.
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Sandy McPherson
CubeSmart would be stupid to ever let Carey go. He personifies customer service to the max. The process is easy and the facility is clean. Im so happy I selected CubeSmart for my storage needs.
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Mousa Khouri
Yanna and Leroy are both great. Very accommodating and pleasant to deal with as I needed to change my move in date a few times. Move in day was easy as could be with no issues at all. Thanks!
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Victoria Reilly
Leroy the manager is Great. Super nice and helpful. It seems expensive but the prices were good compared to other places. The location is good as well and easy to find. Always clean.
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Matthew Castellano
This location is fantastic! excellent service from Leroy. He helped me find the right unit that best suited my needs. Access to your unit is easy which is great!
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CL Films
great experience all around. friendly staff and good facility. and LeRoy is a gem. he has a heart of gold and is great to work with. highly recommend.
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Chris R
Great customer service. Very convenient location and good prices. Ask for Leroy he will walk you through everything, very detailed.
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lena s
Great location. Clean units. Easy access. Super professional and helpful staff.
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Vinny C
The place is clean the people are professional but the prices are astronomical
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Steve Harris
Great place to store. Very friendly staff. Clean storage and easy access.
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Chris Hamer
Used this place for last three years, never had an issue, friendly staff
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Olga DaSilva
Great service. Friendly and very helpful. Ill strongly recommend them.
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Alg0r1thmCiph3r
Excellent customer service by Carey Todaro. Thank you. Ed
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Kiara Gonzalez
Leroy & Carey are amazing. Thanks for all the help!!!
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Terry Smith
Quick service and very professional thank you ,Yana
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Sami Torrealba
Great customer service, and very friendly staff.
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Timothy Peterson
Great staff, great location, highly recommended!
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Antionette Rogers
The Staff Teyanna was very polite and helpful.
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Mark Pason
Very helpful bunch, highly recommended
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Rbabz B
Awesome friendly Excellent Service
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Mike Glinski
Great customer service