United States Postal Service

Address:	185 E Elm St, Torrington, CT 06790, USA
Phone:	+1 800-275-8777
Site:	tools.usps.com
Rating:	5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12:30PM Closed

Location

Photos 13

Reviews 9

Mark Hoxie

With the Exception of a few key employees at this office... They are totally incompetent. Malik and a couple of the people here actually care. Most of these people couldnt care less and constantly lose packages, deliver to wrong addresses, scan the package and then go deliver them to save time instead of scanning when they get your house! That last one was directly from a inside source. I try everything in my power to pay more for someone to use a better delivery service. They have lost a lot of money on deliveries to me that I never received and because they show them as "scanned and delivered" I have no recourse with the company that sent them. Just by talking to other individuals around town, my incidents are not at all uncommon. I actually went out and paid for a personal mail box at another carriers location so that I could have important packages and mail sent through someone with a physical address and the ability to witness this for me and to make sure my mail wasnt just left in the rain or stuffed in a mailbox along with snow to ruin it! Thats if I was lucky enough to get it in the first place.

Nicole Goncalves

Less than satisfactory. I swear these people play football with packages, drop kick them up the lawn and then throw them on the ground a few more times? Im sorry, but this is not normal, this type of damage does not happen from picking something up and placing it somewhere else. This is the second time this month the USPS has damaged packages paid for and sent to two different areas of the country. I dont know whats going on here, but im getting pretty fed up. Not to mention how unhelpful and cold these people are when youre trying to understand the best way to utilize the system!

Maria Justme

Incompetence at its finest. The new batch of postmen are useless. Things that are "out for delivery" are forgotten on the truck or wherever! This is the fourth time this has happened!!! My customers expect things when the tracking says it will be here. And because of a stupid postal worker, I end being lte which cost me money-like shipping is not enough to pay! Some of you are better off maybe at a McDonalds working!

Kyle Crocker

Had no interest in helping. Went to pick up a package they accepted from FedEx that was already days late and they said they couldnt find it & to wait for delivery... after looking for less than a minute. Lazy & showed no effort or care to help

Nancy Carbone

Contacted them twice to ask for help tracking a package that was mailed there but never received. Both guys I spoke with (Daniel and Tony) were extremely pleasant and helpful. Doubt Id have received such courteous service here in Queens, NY.

Kelly Brogdon Geyer

Your main role is to deliver mail and you cant even get that right. So basically, youre useless.

Barbara B

Malik went out of his way on more that one occasion to make sure that I received my package.

Anthony McLeod

I went here on business reasons ... It was a very "meh" situation at this USPS Office ...

Lizzy

I get mail thats not mine