Address: | 199 Main St, Burlington, VT 05401, USA |
Phone: | +1 802-658-2561 |
Site: | local.fedex.com |
Rating: | 3.4 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM |
ST
Steve Wolfe
On several occasions Ive used the "Hold at Location" here. Many times I receive automated calls that packages have arrived when the indeed havent; most recently a package was returned to sender without me being notified it had ever arrived. Often times its hard to get service from staff. Im done using this location, and in turn that means Im not using FedEx for any special shipments requiring in-person pickup or delivery.
GA
Gary Kowalski
This morning I called to see if this FedEx office could scan a document to create an editable text. I was happy to hear they would do the job for 99 cents per page. I then drove downtown and was told that the job would actually cost $7 for the first page, plus $3 for each page thereafter. This "bait and switch" resulted in a waste of time and travel. I wouldnt recommend the FedEx Office Print & Ship Center.
KA
Kathleen Bates
Amazing team in the Burlington store! Called with 2 hr emergency for business cards while driving through to Canada. Phone call, email, service and turn around were spectacular! With understanding that there may be circumstances that prevent turnaround in the future - this situation was handled professionally, efficiently and with a smile! Thank you to Josh and Dean! Kathleen Bates
DE
Dennis Moynihan
Excellent, competent, professional and friendly customer service. Ive visited twice now for different things, including arranging international shipping, and couldnt be happier with the quality of the service I got. Everything went perfectly, no confusion or trouble. Compared with trying to use UPS for something previous which was a disaster, this FedEx office has been great.
JO
Jonathan Pan
Was a little worried due to the bad reviews thus far, but everything went great! I just went to ship a package. The service was great, I was asked by several employees if I needed help and they have FREE PACKAGING TAPE! Everyone was nice and helpful.
CH
Charlie Hill
Yeah I am pretty content with the service. Sometimes I have found myself waiting a while but I think it is because they are pretty consistent on being thorough with each customer and transaction. Helpful folks, for sure.
BR
Bruno Maniacci
Scammers, not smiling, bad service, and expensive, you pay for each minute you spend here...Go to UPS store a few blocks north on Winnoski Ave, way more friendly and cheaper.
AI
Aimee Cox
Coming here is torture. People, its faster to drive out to Staples & get good service than to use this "convenient" location with untrained and helpless staff.
JO
Johnny Wagner
I like this Place alot but it is true,that most times ,it is hard to get good customer service from staff...Once you get it ,the people are wonderful
DE
Deane Banker
Just like any print shop FedEx gets the job done although the store itself is relatively small Ive always had great service
CL
Claire Hunter
Sales representative was unpleasant and unable to answer the questions I had about overnight/same day shipping...
TI
Tim Wills
Love this place. Open late.