Address: | 2538 E Main St, Waterbury, CT 06705, USA |
Phone: | +1 203-808-4300 |
Site: | rtpcrepair.com |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–2PM Closed |
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I had a touch screen computer with a crack on it. The crack was fixed but the touch screen was installed upside down and incorrectly. When I pointed this out he was willing to fix it but at the price of me paying an additional 300-400 to what I already paid, which wasnt the initial agreement. I explained that I shouldnt have to pay more because the job was to fix a cracked TOUCH SCREEN and he ensured me over the phone he knew how to do that. When I got my computer back I saw YouTube searches on how to install the specific type of screen I had. If I was going to shell out hundreds for someone who was just going to use a YouTube tutorial, then I could have just figured it out myself. One of the main features of my computer is the touch screen/ tablet mode and I have been unable to enjoy that feature due to irresponsibility. (I had my computer fixed in March during a break, and have been to busy to write this and it escaped me, I had let it go, until I needed my touch screen and remembered it didnt work effectively. I would upload a video of the malfunction but it wont let me.)
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Kenneth E Fong
To find the office, walk through the auto sound shop into the back. Dont let the "dorm room" look of the office turn you off. There are plenty of other PC repair shops in town to choose from that have expensive looking office space and furniture. You come here for only one reason and thats to get your gear repaired. Had an amber light lit on my desktop power button. Brought my system in and by the following morning, the problem was identified and was called back with my options. My system was repaired by the end of that same day and I am back in business. Give them lots of credit for proactively calling to keep me in the loop through the process. They keep their overhead down which translates into reasonable labor costs. Very friendly and professional. Just off Route 84. Highly recommend this repair service!
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Greg Wood
Just had my desktop graphics card fan die on me causing my monitor to shut off randomly. After briefly decribing the issue the repairs were done quickly with very fast turn around. They were friendly, curtuous, and very reasonably priced. I stopped here based on google reviews and it was clearly the right choice! I will be bringing any future computer issues here. Thank you guys for the outstanding customer service expierience!
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Nina Chiles
My PC would not power on and I fully expected to need a new motherboard or a new PC. Rob at RT checked it out while a waited - only a few minutes - and determined it needed a new power supply! It was ready within 2 days, the repair was very reasonably priced, Rob was personable and professional! Do not bother going anywhere else!!
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karla algarin
Took my laptop to get my broken screen fixed only took them less than 20 minutes, and it came out like new, I was very impressed with their work. The prices are great and very affordable,awesome customer service they are very professional, so friendly and they work with you. This is where Im gonna my electronics to get fixed.
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martbara rivera
The best experience fixing my laptop. Very , friendly, professional, reliable, affordable and convenient. I would recommend RT Computer Repair for all of your computer needs. Will definitely be back and recommend all my friends and family. Very happy with my results !!!
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michelle ruzza
Roberto was very informative and polite. He spent over an hour with me going through the issues I was having with my laptop. His prices are very reasonable and is more then happy to help understand how things work. I would recommend him for your computer repairs.
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Carlos Salinas
A lot of shady guys in the computer repair business. However, this is probably the only place I trust with my stuff. Very knowledgeable and friendly. Got my laptop serviced fairly quick. Will return here if I need anything else that has to do with computers.
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Jacqueline Martinez
This was the best place to go to figure out what was wrong with my laptop. He was very informative and helpful. Very fast service and very friendly. If anything happens to my laptop again, I will come back here!!
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Shirley Fernandez
I had a good experience with my service.. the computer tech repairer kept me posted everytime I asked questions in a timely manor. Very polite man .. I would recommend him to anyone who needs repair service...
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Lynette Rodriguez
RT Computer Repair is fast, efficient and has a great customer service at a reasonable price. The results exceeded my expectations. Thank you.
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LUIS MUNOZ
Went there with a smash screen and the service was profesional, fast and efective. I totally recommend it. RT knows what he is doing!
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Robert Bogdanowitz
Superior service. Tech very knowledgeable. Fast repair. Fair price. Had to totally reset Windows 10. Thank you.
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Jonathan Paneto
Great service, fast repair and best prices around . Definetly would recommend. Great guy
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Gabriel Torres
Top notch service and value, very dependable.
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Roberto Torres
Fixed my PS3 Slim at good price, thanks guys.
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Huddy Say What
Fair Local and pretty darn honest
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Leonardo Feliciano
Good work, fixed my PS3 slim.
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Snowflake Nails
Very nice and efficient.
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Bernard P
Great Service
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Recardo Outar
Amazing