Address: | 196 College St, Burlington, VT 05401, USA |
Phone: | +1 802-578-9687 |
Site: | computersforchange.com |
Rating: | 4.3 |
Working: | Closed 10AM–6PM 10AM–6PM 12–6PM 10AM–6PM 11AM–5PM Closed |
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Allie Brody
I work for a non-profit organization (The Friends of the Hort Farm). We needed a computer for our internship program and initially thought to go with the donation program. Brett was open to this idea and walked me through the process, through it didnt seem this was a good fit. When we came up with a budget he was wonderful in helping us find something within our range and even matched our funds! As a non-profit with a humble budget this was a tremendous help. Everyone I spoke to took the time to explain the very basics to me, and I walked away feeling informed and surprised at how easy the process was. My environmental side is happy to be giving an older computer a second life. I would recommend that other organizations consider partnering with Computers for Change, and I know that I will return when it comes time for me to purchase a computer for personal use. They are an asset to our community.
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Sarah Patton
I spent an hour on the phone with apple customer service and they couldnt help me at all, I drove to Small Dog Electronics and they were going to charge me an insane amount of money to simply diagnose the problem and said it would take 3 days. I then remembered seeing a great review of Computers for Change on FPF and figured I would give it a try. I was greeted warmly by Lucas, and he told me he would have it fixed no problem. This was on a Saturday at about 3pm. I was expecting the work to be done by Monday or Tuesday, and as a college student I was stressed about being without my computer but I knew no one would be able to fix it any faster. To my absolute shock, Lucas called to tell me my computer was done 2 HOURS after I dropped it off. He was incredibly knowledgeable, friendly, and went above and beyond to make sure I had my computer. I will never go anywhere else to have my computer fixed!
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Maria Montenegro
I took my failed Macbook (kept crashing and shutting down) to Computers for Change because I didnt want to set foot in Small Dog Electronics, for reasons I dont want to go into. See other reviews of Small Dog. The problem, they told me, was a hardware issue that could be dealt with by an Apple store. They told me they could address it but it would cost me much more. And they kindly informed me of the current lawsuit against Apple for the faulty part in 2011 Macbook models, that Apple is required to fix it for free and provided me a printout of the information, and backed up my Mac the same day for a very reasonable price. Super kind, helpful, and most importantly *honest* staff (I dealt mostly with Brent or Brett). I will definitely go back if I have other Mac issues.
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Taylor Kammerer
This place is awesome. I brought my macbook in to be diagnosed (for free) and they said they would need 72 hours at most to get back to me with the problem. Less than 24 hours later I got a call back from Computers for Change with the problem and potential solutions for my computer. I told them I wanted to take some time to decide what to do with my laptop, so they held onto it for me for 4-5 days or so. I decided I wanted to take my laptop back home and get it looked at there, and although Computers for Change asks their customers to call them before they come pick up their computers, I showed up without calling and the staff was extremely friendly and understanding about it. I highly recommend this place to all with computer problems.
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Liz Curry
I was on my way to Small Dog today to buy a mac-book pro or air book. I thought Id stop in to C4C and check to see if there was anything used. Kim was working and when I told her what I was looking for, she immediately explained everything there is to know about the 11" and the 13" air books that were on display. She helped me decide which would work better for me. Since I am 52 I expected to be greeted by a 20-something guy and face a bit of a generation gap in trying to communicate my needs, but was so pleasantly surprised to find a woman who completely got me and my situation. Kim rocks and set me up for a great price with the 13" air book, and Im very happy with my purchase!
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Bryant Crocker
Computers for change is an excellent local business. Knowledgeable and friendly staff that are their to help, not rip you off. I recently bought a new computer there. When I arrived the owned was helping an older gentleman who had recently had his computer fixed. The customer asked a slew of very basic questions that most computer shops would have rolled their eyes at. Computers for Change answered each of his questions and made sure that he understood the answer. Do not go anywhere else in Vermont for your computational needs.
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Donald Dixon
Everybody working said "hello" and let me browse around the store. I had my old laptop on me and when I told the guy behind the counter about it he offered me a fair price as a trade-in-credit towards the purchase of any of the computers in the store. I ended up buying a Viao and was able to get my old data transferred for free from my old laptop onto my new laptop. It only took an hour to get everything I needed transferred! The one-year warranty on parts was a bonus! I would recommend this place to all my friends.
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Emma Poodle
Bought a charger for my iphone here. It didnt seem like it was actually apple brand but it still worked just fine. Until the piece that goes into my phone popped off one end of the cord .. So I brought it back and the guy immediately handed me a new one and said "Give this one a try." No hassle or anything. Would definitely go here again for a new cord or any apple accessory I need because also - only place in town that sells apple chargers without going into South Burlington.
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James Binkley
Computers for Change demonstrates outstanding professionalism, knowledge and ethics. For years I have used the largest computer company in the world for support. In visits to their stores, I received two incorrect diagnoses and was sold the wrong hardware. Computers for Change quickly, calmly and unemotionally found the truth and guided me with sincerity to the best course of action. I am truly impressed and plan to use them in the future.
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Stefan Faville
Maybe its just me but I had a bad experience there. The woman who was working was rude when I asked her several questions about the warranty they offer. She also told me to come back with my broken computer but did not tell me they would be closed for a week so when I came back laer that day she just said I should come back in a week. Why did you not mention before? I also compared their models to the same online and they are much cheaper online.
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Donald Gordon
Lowballed customers when they knew the customer needed the money, because they are in a position of not needing the sale. So when the customer comes for a sale, if they dont get the lowballed figure to work they will give you what its worth. The let you walk away until you out of desperation, say yes. Its a embarrassing business to have in Burlington and the need to let another store take the space that will be a positive addition to our home.