Address: | 2 Boston Post Rd, West Haven, CT 06516, USA |
Phone: | +1 203-933-3005 |
Site: | splashcarwashes.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM |
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Ghulam Reza
On January 12 I did synthetic oil change for my toyota prius. They supposed to give me free interior and exterior car wash but they only offered me exterior wash. By the time they ask you what kind of oil change do we need they keep insisting you to pay more for better oil. I was asking the guy to check if my transmission fluid need to be change, he easily said go to toyota because it is sealed and we cannot check it out, how ever it is realy easy to check the transmission fluid. Also they said they dont have that fluid to change it out. The reason I am leaving only one star is because they dont do all those services that include on the website for oil change they just change the oil and that is it.
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Draceena z
I have gone to other splash car washes in the area and this one has been the best! The guys and the few girls there are always so nice to me! Where at other ones the workers are always miserable! I just love going to this one! Even if I drive by two just to get to this one! Customer service is the key! And I have had problems here,yes they may make mistakes but EVERYTIME they where fast to fix it and make me happy with no questions asked!(only 2 times in the past 1 1/2 years) and if the vacuum isnt working up to my standards, they are fast to fix it for you!! There is nothing bad I can say about this place! They go above and beyond what I ever expect!!! Keep it up guys!!(and girls
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Shiara Gonzalez
I love the facility and the staff. The staff is very female friendly, this is the first detail wash Ive ever gone to and the staff members do not try to hit on me, very professional environment. The detail, however, I can barely notice the bird stains anymore, if you know what I mean. I love the reflection given off of my car, Jorge is a magician, I highly recommended him to all of my friends. The interior had oil stains from a routine visit to my dealer; which drove me crazy. I drove to Splash and Jorge was able to remove the stains without damaging the fabric. The car was showroom new inside and out I go every week for a detail.
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Jesse Blondin
Serve people that come in order. I went for an oil change this morning, it was busy 4 cars in the garage and Im the 5th. I wait to choose which lane or get signaled, another customer comes up behind me, actually honks at me like Im going to make things faster. I get signaled, go left lane, shes told go to the right. What do you know the right lane now moves ahead and Im still sitting there. So I get out ask "Whats up", Im basically laughed at and told my lane is going to move up in a second. Please, if toothless Joe had said "Oh sorry, your lane is moving up shortly" maybe Id stay but I didnt, and now youve lost a customer.
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Wendy Williamson
The best Splash Ive been to yet! They cleaned the back window, wiped the dash down, and you know that water inside the edge of the door, yes, they got that too. YES, they have air freshner for your car. And the gound isnt wasnt full of water or oil to track back on the matts that looked new after they finished vacuuming then. Maybe if more business act like they #needed customers and appreciated the customers business, like back in the day, there might be a few less angry folk driving around...
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Nick Petrowski
Got a complete five star detail on Friday and was amazed at how clean it was looks better then when I first got the car was done fast great service even with a line of cars I was done in a reasonable amount of time and car delivered to me fast and friendly service. will be coming here once a week maybe more because they also have an awesome rewards program that allows you to receive a 3 day return period to rewash car for any reason
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anthony colbert
First time going to a splash, I wanted to see what my friends where talking about. I spent $16.00 for a plus wash. Not only was my car shining, I had never seen a car wash with a light show and the foam things were amazing, theyre kid friendly. My kids wanted to go back again. Made me a lifetime customer because not only was I impressed but my children were very amazed!
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Brad Krieger
Waited in line for 20 minutes for a hand wash, and when I got to the front was told they could not do a hand wash because the line is too long. Ended up driving to the Shelton Splash Car wash, where they performed the hand wash no problem. Services should not be advertised if they are unable to deliver. Will never go to the West Haven car wash again.
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Ock
Sometimes its a hit or miss with employees. Somedays they are great with customer service. Other days you would have wished you went somewhere else. Guys are great with interior cleaning so definitely get your windows and vacuum done by them. Its worth it! The short spanish girl with hair to her shoulders is always rude. She usually wiping cars off.
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Kellie Santillo
I had a full detail done on my car this past Sunday. George and the crew did an amazing job. They got into every nook and cranny, including under the hood! The car was ready to go in the time frame promised. I was very pleased with their attention to detail. I would definitely recommend this service at Splash to my family and friends!
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richard barnett
Facility looks nice, faculty nice but the finishing end is not good! Make sure you state you want your rims cleaned from the onset of paying . You would have a car that is mediocre cleaned and dirty rims! 6.99 car wash is meant for a commercial truck or garbage truck! Otherwise the setup may have potential! Free vacuum is a plus!
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Mosaab Addaraidi
Please dont go there, I payed a $145 for nothing, the didnt even take more than 20 minutes and came to me saying it is ready. And left it wet inside and I had to buy blanket to put it on the set. I wish I could share pictures of the car to show you how it looks like....... " sharper"
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Angelina Monaco
Wow...what an awesome location! I paid $16 for the works plus wash and it was well worth it!!! I was very impressed by the light show they had inside the car wash and the free vacuums were awesome! They had so many of them! Would definitely return!
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Charles Little
I cant find the words to thank Frank and Jorge enough for the way they treated my car after having it scratch by Fairfield Splash. Great job guys, and boy are they fast, my car was show room worthy. I will be washing there every chance I get !
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James engstrom
overfilled the car with oil now it leaks they will not take responsibility for the mistake and state "it happens all the time".. check with any real mechanic its just as bad as underfilling the car with oil...they lost our business
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Anonymous User
Did a good job on the outside. I am not sure what the other reviewers were referring too but they do not do interior cleaning for you. You have to vacuum yourself.
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damion clarke
Easy to deal with staff,keen on everything with your car. I was experiencing some technical problems with my car and one of their technicians pointed it out to me.