Spa Logic

1721 Connecticut Ave NW, Washington, DC 20009, USA

Address:	1721 Connecticut Ave NW, Washington, DC 20009, USA
Phone:	+1 202-232-6475
Site:	spalogicdc.com
Rating:	4.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–7:30PM 10AM–7PM

Location

Photos 65

Reviews 4

Soso Keke

I went to Spa Logic just once. I asked to make an appointment with someone with experience in styling coarse curly hair. The receptionist recommended 2 people, and I selected Mily, who was available at a convenient time for me. I made an appointment with her for 11:30 and called on the appointment day to confirm it. I was put on hold and then disconnected 3 times--the fourth time I called & asked the person who took the call not to hang up on me again. He must have felt from my voice that I was upset and listened to asked me why I called. I told him, and he confirmed the appointment time. I showed up at exactly 11:30, but Miley was with another client. At 11:50 I decided to ask what was going on and approached the manager, who happened to be at the reception desk. He told me that Miley was still with the client. When asked why was my appointment made and confirmed for 11:30 instead, the manger told me that the client before me was late. When I asked why the other client wasnt told to wait until Miley is done with my hair, I was told that it would to take just a few minutes. I decided to wait until 12:00 pm. I approached again the manager only to find out that unfortunately Miley was still busy with the other client. I was becoming quite angry and asked the manager again why I was the one to wait and not the client who was late. The manager told me that the client is getting the hair done for a wedding as if that should matter to me. I was quite upset and made no effort to conceal it. He promised to check on the status upstairs, where Mileys station was, but I didnt see him going there. I saw him instead going in another area of the ground floor and talking to other people. He then returned to the reception desk to talk to the receptionist and when I asked about the status with Miley, he told me he was going to have another stylist do my hair and offer me a discount. The caveat was that I had to wait for another 5-7 minutes (like in the Chinese restaurant episode from Seinfeld). I had a feeling that I might have to wait for more (it was already 12:10 pm, and said I would wait for no more than 7 minutes and would like a 50% discount considering the time I had wasted. The manager appeared scandalized and offered 30%. I agreed, but then I realized that that the stylist whom Id pay less would be quite frustrated by the arrangement and might not do a good job on my hair and also might not have experience with coarse curly hair. The manager assured me that all his stylists are versed in all types of hair, but I had no reason to trust his judgment. In addition, I might need to wait for him or her indefinitely, as everyone seemed to be very busy. I decided to just leave and never come back. I got a great haircut the same day with Carl at the Last Tangle. I highly recommend it. Since I didnt have an appointment and it was lunch time, I had to wait for about 10 minutes, but I got the attention I needed and the cut I wanted in a very professional atmosphere.

Kristin Ball Motley

Im disappointed in my experience. After purchasing a Groupon package which consisted of facial, fmassage, a mani/pedi, I was expecting several hours of relaxation. Thats far from my experience. My facial was first. The aesthetician asked what I do to clean my face. I told her that I dont use any products, just water. She scolded me for not using an facial cleanser. Then she kept making remarks about me not taking care of my face. I can understand if she said something like you should strongly consider using a cleanser because... and left it with that. Instead she kept getting on me when I just wanted to relax. Obviously this is her job and passion, but theres a better way to show you care. Next, the massage. Ive had countless. I know I have a great experience when I fall asleep during the massage. This massage...not so much. I requested a Swedish, but never had one like this. The masseuse very aggressive, though everyone writing reviews raves about her. I told her when the pressure was too hard, and she adjusted somewhat. She used various techniques that cracked my joints. I felt like I was in a chiropractor office. I could not relax at all. She obviously felt like she had done a wonderful job. At the end, she asked How do you feel? I replied fine - as in Im not in any pain or discomfort after making it through the massage. She said she was disappointed that I didnt feel great. If you like a lot of pressure, then this will be good for you. I like to get my kinks/knots worked on but she was way too aggressive. Based on the reviews everyone else who goes there likes it. One maneuver on my foot was really painful. The mani/pedi went well. All in all, the structure/transition of the day went well. Everyone was friendly. However, I wont be going back.

Bubble Monkii

Was expecting to get treated like a queen for my birthday. I work a very physically demanding job. You think they would be in tuned with your body. If she was a tad bit softer it would have been the perfect deep tissue massage and i wish she spent more time on my feet. I felt like i was being skined alive during my facial but my friend said thats normal. My nails were done perfect, but when I asked her to callus remove my feet her job was sketchy, I couldnt had done this at home. The other nail lady changed the price of my nails 3 times and each time it got higher. I dont know if that was because I was black, young, or it was my birthday. She gave me a glass of wine and disappeared, I would had like another one but no one asked and I shouldnt have to if i am doing a spa day. Once my nails dried i could not wait to leave. I felt like a hostage, i wanted to leave the nail salon because of the fumes and the lady called the receptionist to tell her where I was going. Where am I going to go, I got dropped off. I asked yo use their phone because its the spa i assumed we are not allowed those things and they took 20 mins to get it and did not let me use it for myself. My friend said that she was rude and told her where is she and to come get me. I barely talked and I was very nice to everyone. Its a nice place and all but i am going somewhere else when i does my next spa trip in October. This was not a good first impression of the spa for me.

Danielle Thumann

I have gone here several times to get my eyebrows tinted and waxed. Before yesterday, it had always been a great experience. I usually left feeling refreshed with great eyebrows. Plus- the people are as sweet and friendly as can be. However, yesterday I had someone different tint and wax them and she burned my skin. I thought the wax felt hotter than usual but assumed she knew what she was doing. I woke up this morning with red burns and peeling skin from the wax. What is even worse is my eyebrows are crooked! I am very disappointed with my experience and will be finding a new salon.