Firestone Complete Auto Care

2020 N University Dr, Coral Springs, FL 33071, USA

Address:	2020 N University Dr, Coral Springs, FL 33071, USA
Phone:	+1 954-840-8591
Site:	firestonecompleteautocare.com
Rating:	3.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 22

Reviews 15

Max Miliman

I went to this place for a tire repair and they talked me into doing a brake flush for $60. There was zero improvement in my brake function, and later I came to find out from a real mechanic that Firestone technicians only flush break fluid from the reservoir, which is a total waste of $60. It is nothing but an upsell that helps them to meet their sales quota. The brake flush I got from another mechanic - which cost more because it was done correctly- made a real difference in the feel of my breaks. Since I have a lifetime alignment service with Firestone, I went back to this location several times within the course of that year. During one of those alignment checks, I asked for an oil check - my car was not yet due for an oil change, but I was about to go on a long drive. The technician, whose name was Jose, said that the oil level in my car was normal. The next morning, I decided to check it anyway - and the dipstick was nearly dry!! The oil level was so low that my engine would have burned out if I had not checked it myself. That same mechanic had later incorrectly diagnosed a faulty tire sensor when a red light started blinking on my control panel. When I saw that the name of the repair technician on my invoice was JOSE, I decided to double check this diagnosis. And according to the driver manual, it was not the tire sensor malfunctioning but actually the airbag sensor. The little red light symbol that kept flashing looked very much like a man in a car seat with a big round ball in front of him, and I diagnosed the issue better than this supposedly trained mechanic. And if I had listened to his recommendation, I would have allowed him to disengage my tire sensors altogether, which would mean that dangerously low tire pressure would not be detected. There is no way this guy was qualified to work on cars and I contacted corporate at that point. I hope that someone took my concerns seriously. But I would always get a second opinion on any repair estimate they or their sister company, Tires Plus, gives you - their main goal is to upsell.

Cliff Phillips

. Have going to Firestone for years. This location, however, always exceeds my expectations. Have been her for oil changes and tire repair for the past year. I used to go to the Coconut Creek location. I just bought a new set of tires I saw just went on sale on Firestones web site. The service rep gave me the sale price plus reduce the price even more because I had the road hazard warranty and still had some miles left on my current tires. I qualified for no interest financing for six months so walked away with zero out of pocket. I was expecting to leave the car there for several hours because the tires had to be send from another location but was surprised to get a call only two hours later that my tires were installed and m alignment was done. I will continue to use Firestone because I find they are honest, affordable, and dependable.

Fredreka Daley

I love this Firestone location. After being told at Tire Kingdom that I needed 4 new tires, I came here for a second opinion and was serviced by Justin Dyer (Great Guy). I had a nail in one of my tires which he told me because it was plugged before he would have to replace it not fix it. I asked him if I didnt need to change all four? He said nope not unless you want you (Imagine by surprise ) Just because he was so nice I asked him to give me a quote for 4 tires and which I bought. Keep in mind this was 7 AM in the morning and I told him I was running late for work and I work in Miami by the Airport. Justin had me out of there in less than an hour. Definitely appreciate not being taken advantage of because Im a woman. Thank you Justin!!!. I will definitely be coming back here for all my car and tire needs.

Julio Figueredo

Thief!!!! You know that you are trying to be robbed when you arrive to one of these places with a flat to be fixed and they talk to each other like 5 times juggling which one is the one whos going to try to make money out of you. The guy came finally back to me explaining me that I need to fix 20 things for around 3500.00 and I was only looking for a flat fix. At the end they couldnt even put air to the tire to at least reach a honest place to have it done. This is why there are not that many places like this in Miami.

John Padera

Brad was cool and helped me out with the price a bit since I was military. He was also helpful in explaining everything to me. John was also good. His attention to detail was really good. He pointed and adjusted a couple loose bolts on the tie rods I did. Highly recommend this shop. Manager...you got good people.

Michael Leichtenschlag

Amazing service. Brought my car in the morning on Memorial Day and had it fixed it by early afternoon. 3 stars because it was a very expensive fix. Charged about 100/hour on labor and 3x up charge on my radiator. If you have the time, you probably want to price shop before coming here.

Caesar M. Figueroa, Jr.

Very stupid I ordered 4 tires and got 2!! I sign a paper work that was 4 tires and Henry the service guy played like he never new about it and thought I was going to pay only for 2 new tires so I told him to put the old on back!! Hello 4 tires not 2 very dumb

Glenn Heyler

Incredible Service, Great Products, Knowledgeable Techs. Your car is there, GET TIRES. Then theyll give you tips on other items and SHOW YOU what they see......No fuss, no muss, see Brandon H. for ALL your needs. An Exceptional Store run by Justin......

David Rivera Arroyo

Went to get 4 tires installed and I couldnt be happier with my experience!!! Brandon took care of my car and got everything done quickly and after driving the car I couldnt be happier with my new Bridgestone tires!!!

Isabelle Benoit

Best place to take your car in Coral Springs for tune up, oil change, etc. Customer service is excellent and quick. We have been going there for many years and still very satisfied with their great work.

David Jimenez

Needed to get back on the road to Tampa and they helped me out in a pinch. Got me in and out quickly. Was an easy tire repair but they were still able to squeeze me in. Wife and kids were happy.

Michael Turner

Rich and Sean did an Outstanding job of taking care of my Mustang. Professional, courteous, fast and reasonably priced. Be sure to check the Website for coupons to get the best deal though.

jarrett Dente

Dont go. They over charge. The place lied to me about my alignment serive saying it was valid for 6 months. However I called today and they informed me that it was not valid for 6 months

Carlos Velasco

Justin was extremely helpful and honest when it came to getting my car serviced. Ive had awful experiences at other firestones so this is a first. He engaged me well and was formal.

Guillaume Foglia

It is the best place in Coral Springs to tune up your car. The service is very excellent and quick and I appreciate convenience.