Address: | 51 Spring Vista Dr, DeBary, FL 32713, USA |
Phone: | +1 386-320-5759 |
Site: | publicstorage.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Allen Knighton
They quote 1 price over the phone to get you to the door. Once you get there with a full trailer to unload is when you find out that you also MUST buy insurance from them and also a $20 lock that can only be used here. It wont work on any other door and probably is really a $5 lock at most. Basically the unit cost almost double what they quoted on the phone. I was already here with a trailer and help to unload. The people who work here are very nice. Never an issue with the people here on site. But i would personally try calling other places and it wont be hard to find a cheaper more convienent spot. To pay by phone is a extra $10fee. If you need live person on phone to help with payment its $20 extra fee. Public storage is OVERPRICED crooks and i would never reccomend anyone wasting money at this place.
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David Malinowski
Everything was going along smoothly until it was time to look at the unit. As it was being unlocked, I was informed the lock would cost $19.95 and it was the ONLY lock that fit the door. Then it was time to sign the contract... insurance is REQUIRED and I had 3 payment options, the lowest one being $11.00/month. It was my first time renting any storage space and these additional costs were not revealed on the website. I was surprised and dismayed that the lock and some basic insurance were not included in the base price. Then when I went back to put my stuff in the unit I see units with other types of locks... now I felt deceived. Not the best initial experience at a storage facility.
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Nicole DeMarey
Came in the other day to buy some heavy duty boxes. I was looking for large or extra large but the biggest size they had in stock was medium. Aj was so helpful, she even called another store for me to see if maybe they had them. When they didnt either, I just went ahead and bought 3 heavy duty medium ones, and An informed me I could return any unused boxes if they didnt work out. I left, but came back with in 30 minutes to buy 5 more. They worked perfectly. Thank you Aj. I will definitely be back if I need more or any other packing supplies. Great friendly customer service.
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Larry Marino
Rented a storage unit on April 1st. The on duty manager Henry Vargas was a nice guy. Very personable and helpful. The unit was clean and had easy drive up access. I would have rated this facility five stars except for the fact that all that remains of the surveillance cameras, were the mounts where they used to be. If there are other cameras in use, they did a damn fine job of hiding them. Ill address this issue with their corporate office.
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Scott Williams
Debbie was AWESOME! I wasnt expecting to encounter such a sincere and helpful associate. Wow! I was dreading having to go through the whole "storage" ordeal but Debbie made the experience REALLY GREAT! Debbie really deserves a tremendous amount of recognition from her supervisors for the care and effort that she put into making sure I was well taken care of. THANK YOU, DEBBIE!!!
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Beatriz Betancourt
It Is a security storage and the property manager have knowledge about every thing that you need always they gave you the best service that you can found every where And always the are there to help you I want thanks to Ms. Tammy for her service and for help me to take the best deal an decision to day 10/03/16 I recommend this storage to everybody
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Catherine Garcia
I came in to this location to get pricing information and the store rep was extremely helpful. Cynthia answered all of our questions and was extremely helpful. I didnt feel rushed or obligated, which tends to happen to us every time we go searching for units in the area. I recommend going to talk to her if you are searching for a storage place.
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Joandeliz Burgos
Cynthia was outstanding, she helped me find the perfect storage unit and made sure it fit my budget she wasnt trying 2 rush me or just make money out of me like others. She had exceptional customer service. I must admit i am very content with the service here.
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Sean Willoughby
I have had a unit here a little over 6 months and just received a post card in the mail that the price is going up. I could understand having an increase after a full year around 5% or maybe even 10%. But 20% in the first 6 months? Seems very excessive.
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Will Fernandez
I went to visit the property and really liked the location that I was recommended from a previous location off fern park I visited. Will consider getting my unit here when it gets closer to my move out date. Would recommend to others! Great staff!
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Samantha Smith
Brie and Kim are such excellent helpers. They always are ready to help at anytime. They are so nice and they actually care about protecting your items so they dont get damaged while storing!! Could not have picked a better storage company!
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Kevin Pecot
Id have given it 4 stars because of the lack of electricity available to connect to near the outside entry units (no lights in the units), but Tammy and on site staff were great to work. Customer-centric, low pressure and friendly!
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Sarah Loop
Tammy helped me the other day with my storage questions and was so very helpful. She showed me several size units and I really like this property. Im not moving until next month but I will be back to this location when Im ready
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Lee Mills
Shellee and Debbie were very helpful in getting my storage unit.The property was very well kept and they answered all my questions to help me during a stressful time.I will recommend this place to anyone who needs storage.
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Brittany Rode
Brie was so helpful!!! My husband was just looking for prices and she was amazing! Found a unit that was perfect and it was so clean and found a mattress bag to help protect our mattress will reccomend to anyone!
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CassidyKennedy B
Rented a storage unit at the DeBary location on Wednesday.Was met by Henry who was very knowledgeable and friendly.He made the process easy and got us a great deal. Would definitely recommend to my friends.
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A ramirez
Rented a storage unit at DEBARY location on Sunday.Was met by Debbie who was very knowledgable and friendly.She made the process easy and got us a great deal.Would definitely recommend to my friends.
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Eva Antonietti
Did reservation online without any problems, check-in very easy, Debbie was very friendly and helpful, answered all our questions. The storage is clean, inside and ac controlled, absolutely great.
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Albert Storn
Shellee was so amazing the other day! Property so clean and she was so nice. Its not to far from where I live and the prices beat out everyone! Will recommend to anyone that needs storage!
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James Lawson
Emily was just awesome. She was very down to earth and kept a smile on her face the whole time. This is new to our neighborhood and Emily introduced it the right way! Highly recommend her!
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Brandi Stephenson
My first time renting a storage unit and Debbie was so helpful with what size I needed as well as packing material. Highly recommend this facility, super nice employees and clean units.
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Brandi Wall
I had the pleasure of being helped by a lovely young lady named, Emily. She was such a sweet, smart and personable individual. She made the experience so very pleasant. Thanks Emily :-)
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Lisa Marie
Rented with Brie a couple of weeks ago and had such an amazing experience. Her property was very clean and she was such a great help! Will recommend to anyone looking for storage!