United States Postal Service
| Address: | 944 Deltona Blvd, Deltona, FL 32725, USA |
| Phone: | +1 800-275-8777 |
| Site: | tools.usps.com |
| Rating: | 3 |
| Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–12PM Closed |
Location
Photos 4
Reviews 8
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Liz Armato
AWFUL! Four years now I have been in my home and several days per week I get someone elses mail. The lady that delivers the mail screamed at me when I told her not to drive on my lawn and then wrote up some form saying my box was blocked, they are unable to deliver my mail without getting out of the truck, and several other nonsensical things including that my house is located in a rural area....huh? That same day, she delivered the wrong mail to me. And that notice (which btw was written on a form last updated over 25 years ago....yeah, February 1991, its officially past vintage status), it was delivered to my neighbors mailbox. That was clearly retaliation for me calling the 800 number on her. They continue to deliver other peoples mail to me and create a muddy mess on my lawn and driveway. I put three-foot reflectors up on either side of my driveway to prevent this and the one driver knocked them down. He has been banned from delivering mail to a gated subdivision in my neighborhood for the same exact thing. The first year I lived in my home, I never complained because he told me he was retiring in a year and I didnt want to put any black marks or complaints on his employee file so I just dealt with it. Guess what? That was over four years ago and he never retired and continues to create this mess in my driveway and lawn and deliver other peoples mail to me and God only knows where my mail is being delivered. Probably the garbage. I dont dare mail anything from my house anymore out of fear they will throw it away and my customers wont get the merchandise they purchased from me or they will break the contents. Rude drivers that threaten me, yell at me, and harass me for not taking this crap and then retaliate against me with a 25-year-old carbon copy form? Someone needs to step in and clean house at that post office. The problem is only getting worse.....
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Tiffany Townsend
First of all, I hardly ever leave bad reviews for anybody. But, this place is SO bad I didnt have a choice. This place is full of the most incompetent and arrogant morons I have EVER dealt with in my entire life! When I moved and put in a request to forward my mail to a new address, it took OVER 4 months for me to start getting my mail to my new address (even after MULTIPLE calls to this location and the main USPS customer service line). We have a centralized mailbox in our HOA and they literally put a key in my mailbox for a package that was delivered, and when I opened that box, of course there was NO package in there! UMM?!? Where is my package and why do I even have a key in my mailbox! When I called to make a complaint, the person who answered the phone actually hung up on me! This is the most horrendous place ever, with the most horrible management. Someone seriously NEEDS to be released of their duties. Bring in a new manager who cares about their business and customer service! Avoid this place at ALL costs! I really wish ZERO stars was an option, because they dont even deserve one!
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susan roberts
Edie (dark hair with tight bun) from Deltona Post Office is very rude and never hardly smiles, she never suggests a cheaper way to ship items, also she doesnt offer to help elderly people when she sees they clearly could use her help. I have been going to this post office for a very long time and customer service is going down hill. Usually when you see someone clearly having trouble understanding your only suggestion to mail an item, you could try to explain it better, maybe with a smile. I witnessed this with Edie at the Post Office and pulled the lady aside and helped her. (who was almost in tears) If you cant handle customer service and have a short temper explaining things, then you shouldnt be in that career. Please send this angry looking women through customer service training again. In my eyes, noone (especially the elderly) should be treated like this!
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Debbie York
THIS POST OFFICE HAS THE WORSE CS AND ARROGANT BASTARDS THAT WORK FOR THEM. ALL BC I SHIPPED GUITAR CASE OFF PP SHIP WEBSITE, N IT WASNT WHAT "THEY FELT IT SHOULD COST TO SHIP". They not only wanted me to pay $26 MORE, BUT EXTRA $63, ON TOP OF THAT, I TOLD THAT "DRUNK" LOOKING BASTARD TO KEEP IT. WHICH THEY INDEED DID! BUT, NO WORRIES PP PAID ME BACK AND $12 OVER WHAT I PAID TO SHIP. PRAISE GOD FOR HELPING ME OVERCOME THESE GREEDY BASTARDS THAT WORK THERE AND HARD UP FOR MONEY. I REMEMBER, THEY WANTED $55 JUST TO MAIL LETTER TO UK. I SAID, FORGET IT. TOOK TO DIFF P.O. N ONLY PAID $13. THEY ARE EMOTIONLESS. I WOULD STAY AWAY IF I WAS YOU.
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Nicole Ammons
My experience in the past at this location has always been excellent. Today I went in to pick up a package that was said to be undeliverable. The grumpy older lady at the desk informed me that it was because my mailbox is blocked (I have a car parked behind the mailbox, not blocking it) She proceeds to tell me that the mailman has left notices(which has left none at all!) and if this proceeds to be a problem that they will refuse to deliver my mail. She was extremely rude and refused to let me get a word in edge-wise.That was two hours ago and I am still fuming over it! Customer service at this location has really gone down hill.
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David Smothers
we were promised a package by amazon for sat, amazon sent an email that delivery was attempted and a note left. we sat in the living room all day no one attempted or left a note, we had been on vacation and our mail was supposed to be delivered sat also it was not. it is one thing to not get a delievery another to lie about it as they did. I have been trying to call all morning and get a busy signal, they must have the phone off the hook......this is our unions at work now it is tuesday they did not deliver mail and package that was supposed to be here sat. now phone ringing for over 10 min and they will not answer.
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Sam R
Be careful with a particular counter clerk. Dark haired not sure what her name is. Took in some packages pre labeled with the eBay shipping software she told me it was not enough postage and wanted $23 more. I went back to the computer and reran the label to ensure dimensions and weight were correct I added a extra pound just to be safe. Went back the same day, she told me the same thing. So I took it to the post office off Howland the clerk there says its over postage! This has happened multiple times and i have seen where the other clerks look at her with that "shes crazy eye".
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Batt Mann
This post office is typical of the Federal Bureaucracy. There is not a single employee that would survive for more than one day in the real world. Try and call them - no one will answer the phone. Try and file a search for a lost package - they will tell you to do it on line. Try and ask any question and they will spend more effort avoiding the answer than it would take to get the answer. They are bloated, ineffective, lazy and arrogant. They are pretty much exactly what Ive come to expect from the Federal Government.
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