Address: | 2424 US-19, Holiday, FL 34691, USA |
Phone: | +1 727-934-5470 |
Site: | leonetire.com |
Rating: | 4.1 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed |
MA
Maci Wilson
I took my 2005 Ford E350 to Leone Tire & Auto on July 28th. I made them aware of a couple of problems I needed diagnosed and fixed. Fuel injectors and an oil leak. I gave Nick permission to go over my van and if anything else was wrong, to let me know and I would have Leone fix the problems. On August 3rd I paid Leone $5400 for new fuel injectors, a new water pump, a valve cover and some gaskets. That very same day after paying them and driving down the road, my van still was leaking oil and the engine was still miss firing and now I had exhaust leak coming inside. I took my van back to Leone on Friday August 4th because the engine light had come on. I was in the parking lot at 7:45 AM, 15 minutes before they opened for business. My van was then left to sit outside all day. I finally called Leone at 5:45 PM and was told by Nick, that they had just pulled my van into a bay. My van sat there in Holiday another weekend and I had to pick it up in Oldsmar 3 and a half days later. The van was still leaking oil, still miss firing and still leaking exhaust. After multiple attempts to have Leone Tire & Auto fix and diagnose the problem with my engine. I got fed up and took my van to another mechanic shop where I spent $600 more to have them correctly diagnose the problem with my engine. Leone took $5400 of my money and never correctly diagnosed or fixed my engine problem. I was convinced by Nick they could do the job and I would not be allowed to leave unless I was happy. MISSION FAILED! Nick sold me on new fuel injectors but the way it turns out, I could have bought 100 fuel injectors and that was never going to fix my engine problem. Im very disappointed and unhappy with Nick and Leone Tire & Auto. Im posting this as a warning to all, beware of the slick talking mechanic and shoddy work done by this business. Leone Tire & Auto has no problem taking your money and giving excuses for bad service and poor communication. The only reason I give them one star is because there is no option to give zero stars. Im now in the process of gathering information and details for my attorney to bring a lawsuit against these guys. I will see you in court very soon Leone Tire & Auto!
EG
egohme
In August 2014 I bought 4 new tires thru Tire Buyer on the internet, and chose Leone Tire & Auto for the install. Everything was great and Nick Leone is a nice guy but yesterday I got the surprise of my 49yr plus driving life. I went back to Leone for a Rotation & Balance to keep the tires evenly worn as is required and for a better ride. When done Nick said that will be $51, for what I said "for the balancing" he said. Over the 49 years of driving I have bought dozens of new tires from Chicago Area and Tampa Bay Area Tire Dealers. With every purchase I always buy the Road Hazard & Lifetime Rotation & Balance. I have never in my life paid for a balancing. I even pulled out my last tire purchase receipt from Kauffmans and showed Mr. Leone. I have bought used tires in good condition and bought a Road Hazard, Rotation & Balance contract from Tire Choice for about $15 per tire same as I paid Leone for just the Road Hazard alone. Nick did give me a $10 discount but business is business and I have to take it where I am treated best. Sorry Nick every tire dealer I ever dealt with over the years for about $10-$16 per tire offered the full service and stood behind it. Places I have used in the past Sears, Sams Club, Tire Choice, Kauffmans, NTB, Tires Plus, Walmart, Georges, Firestone and Goodyear dealers ALL have honored a complete package. A very disappointed customer!
HA
Hasoona Hazime
I came to Leone Goodyear to have some of my own tires placed on the vehicle as well as an alignment. I also had a leveling kit of my own I wanted placed on my vehicle, and I expected them to decline this request, but they were more than willing to put it on. Their price was far more affordable than local shops who tried to gouge me for this work to be done. I provided them with my own leveling kit, which happened not to fit properly. They communicated with the company I purchased my kit from and explained to them how it did not fit, although this company originally did not want to refund me. Vinnie showed extreme professionalism and stayed in constant contact with me until this issue was resolved. They had to keep my truck in their shop an extra day (sitting in a bay) until the new leveling kit arrived. They did not charge me any extra although it was my fault the entire issue with the leveling kit transpired, and once they received the proper part the installation was shockingly fast. He went over all of the potential issues with my new installed items and was knowledgeable about what he did. I will be recommending this company to all of my local friends/family and I will be going to them for all of my automotive needs. Thank you guys very much!
JO
John A. Austin
One week after I purchased the 2 new tires from them, one of the tire got flat tire, and wasnt repairable. Need a new replacement. I thought the tire was covered by warranty/roadside hazard, but found out I didnt have the coverage for the tires I purchased from this place. I was surprised, and asked why. The management did not take the responsiblity that they failed to offer/sell roadside hazard to me. They kept saying they offered it all to me, and I declined it. The topic of warranty and roadside hazard was never mentioned until I asked about it, and the employee there told me it was all in the paperwork with tires I purchased just right before I left. They wanted me to come back and buy tires, and will credit me for tires. I am out of state and cant do that, and the management still wont take the responsiblity or help me out at all. They kept pointing it was a misunderstanding and something to do with me being a deaf customer that misunderstood them. It has nothing to do with me being deaf, and it had something to do with the employee failing to sell/offer me the warranty/roadside hazard because they were too busy selling me the tires than thinking of protecting my investments in the tires.
PA
Paul Riggs
Leones is my new and now only place my car and I want to go for oil, tires, windshield wiper blades and anything else my car may need. Their showroom is clean and the owner, Nick, is right there up front and ready to answer any questions in a courteous, knowledgeable, friendly, and non-threatening way. No pressure here and he will tell you like it is. I appreciate that. I have all the confidence the service will be done right and in a timely fashion. Good work to all at Leones. You are all very professional and trustworthy. My money was well spent.
VI
Victor Karantonis
I always go to this particular shop to do all of my work. All of their mechanics are very educated in the work they do. I recently brought my car in to install a new high performance clutch and pressure plate and I can say that their work is top quality! My Honda S2000 is in its best condition thanks to Goodyear Leone Tire & Auto! Competitive prices and service, is the best part.