Benton Integrity Roofing Systems

5570 Florida Mining Blvd S #310, Jacksonville, FL 32257, USA

Address:	5570 Florida Mining Blvd S #310, Jacksonville, FL 32257, USA
Phone:	+1 904-262-7663
Site:	integrityroofingsystems.com
Rating:	5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 25

Reviews 7

Kim McNeal

- After all of the owner of the company basically called me until I would speak with him and not only made things right but gave me dinner at the Chart House. I have changed my review to 5 stars. I contracted Benton to replace my roof. My rep Kirk seemed nice and we managed to get through all the documents and down payment and scheduling with no issues. They called the week prior and said they would be out 7/3/2017 to complete the roof and it would take one day. The workers arrived promptly and as soon as we had all of our cars out of the way they began to work. It was loud but I was off for the holiday so I stayed home and completed a lot of food prep etc for a party we were attending the next day. The roof noise seemed to stop around 2:00 but we could hear them still outside. We had to run to the store a little closer to 3 and we came out of the house and no one was there. they had cleaned up their materials and there was a large trailer parked in the driveway. We have plenty of parking so I didnt think much of it or the fact that no one rang the doorbell or said anything or asked any questions before they left. The next day we were getting ready to start packing the car for the party and we realized the trailer was parked less than a foot away from the garage. There was no way for me to open the garage door. The door has a huge padlock on it and is not a rolling door so anyone looking at it would know you would need some room to open the door. My driver way is long and wide and can accommodate several vehicles so there was no need whatsoever to park the trailer this close. When I texted my rep to have them at least come pull the trailer away from the garage he said that it wasnt even Bentons trailer its the trailer of a subcontractor they use. Is that any sort of reply? I hired Benton, what they do from there is still their responsibility. We use third parties where I work and I am for sure responsible for whatever the company I have hired does. He then explained he was out of town and couldnt do anything and the man from the other company he was calling never answered. So finally, two hours late for the party, and with none of the $400 worth of supplies we had purchased months in advance (huge pool floats, an umbrella, a tailgate tent and a compressor) we went to the party. People where disappointed to say the least. And I now have all these things I couldnt use that day and I am unable to return because of the date they were purchased. When I mentioned all of this to my rep he said you knew there would be a trailer on property. I said yes, I just didnt know you all would park it against my garage. That part was never discussed. He never replied after that. I then contacted the company in writing via their web site to complain about the issue and see what could be done. No one ever replied to my email or called me. We are now over a week out from the work being performed and no one from Benton has even contacted me to resolve this and collect the final payment - which is also impeding my reduced home owners insurance rate - one of the main reasons I had the roof replaced. I cant express how disappointed I am. To try and resolve the problem they offered me $400 - and to give them all the huge pool floats etc and a receipt. So instead of trying to make up for my 4th of July they ruined they just want my pool floats. Awesome!

W Rouse

Kirk Rainey and the entire office staff that I dealt with at Benton were professional and pleasant to deal with in all aspects of the project. Benton offered the best value and options of the 3 quotations I received. They are a long time established roofing company in the Jacksonville community and that speaks volumes of their contestant quality and workmanship, and honesty. There were no “hidden” charges or additional costs. The final bill was 100% as quoted. Let’s not forget the install crew as they are the ones they are the ones that actually performed the work. The superintendent was very informative to me as the homeowner and kept me posted on the progress and they worked together as a very organized team. No regrets what so ever in choosing Benton.

Ron Mccain

Benton Integrity Roof Systems are great, I recently had some storm damage from Hurricane Herminie in 2016. I contacted 4 Roofing companies, although Benton was not the least inexpensive, I went with them on my reroof. The reason is they received very good rating reviews in the quality, workmanship, and material. Their customer service is above and beyond what is expected from a company. I am in the process of selling my home and the home inspector and the appraiser stated, Superior roofing Ive not seen any better. My hats off to Kurt and his team. Thank you, and if I need a reroof in the future I know who to call and its not "Ghost Busters" thank you Benton Integrity Roof Systems for all you did.

LaRae Jones

We had a positive buying experience with Benton Integrity Roofing Systems. John was respectful, always returned my calls, remained patient with all my concerns, addressed every concern we had, made us feel like we were not an inconvenience, and was courteous at all times. The on-site workers/roofers were professional and polite, and they communicated efficiently as needed. Also, a lot of family and friends have asked about whether there were a lot of nails left around the house, and I can honestly answer that we did not notice any nails left after the roof was completed. I would definitely refer other family and friends to Benton Integrity. Thank you Benton Integrity for a positive experience!

Laina Hull

We were extremely impressed with the whole Benton staff. From our initial phone contact to the visit by Mike Salm, our project manager, everything was handled in a professional manner. The crew that did our installation was polite and very hard working putting in long hours in the summer heat to get the job done. Mike stopped by daily to check on the progress and answer any questions we had. We highly recommend Benton Integrity Roofing Systems to anyone looking for a quality roofing job at a reasonable price.

Gary Hollenkamp

Highly recommend Benton Integrity, and have done so already to my friends, neighbors, and co-workers. New roof on home, and workshop. New gutters too. Three new Pella entry doors. Worked with Kirk throughout this process. Kirk was extremely knowledgeable, passionate, and patient while he worked with us to meet our budget, design, and providing quality product. Hi remarks to Kirk, Bruce, the install crew, and whole Benton family of workers who strive for customer satisfaction!!

derrick smith

After obtaining several quotes, Benton had the best quality windows and the best price in town. We decided to replace all 24 windows in our house at once since we had an awesome experience with Benton when they replaced our roof last year. Kirk was very knowledgeable on the product and kept us informed every step of the way. The installation crew was very professional and did a great job installing all my windows.