Address: | 4990 Philips Hwy, Jacksonville, FL 32207, USA |
Phone: | +1 904-730-4661 |
Site: | clautoandtow.com |
Rating: | 4.6 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 9AM–5PM Closed |
WI
William Hunt
Its the week before christmas. Took them five days, up to the 23rd for them to fix my vehicle. I was told on the 20th it would be $393 for everything. Came in to pick up my vehicle, $575 dollars. When I asked why, they said its because it was a different part than they thought. I was not notified of this. The reason I brought it here is because they said they could have it done on monday, it is now Thursday and I wanted my vehicle asap. I had other shops who couldve done it cheaper with the same amount of time, probably less, but brought it here for the convenience. This happened to be the most inconvenient experience Ive had. I had to call them every day to figure out what was happening with my car. They did not once try to contact me. I was as patient and calm as I could be for this. Then, to have the price increased so drastically without notification is what really did it for me. Do not go here. I was planning on finishing Christmas shopping today with my extra funds, does not look like its going to happen.
JE
Jeremy Ledford
I give one star because number 1 they did not even realize that my front and back tires were different sizes and switch them out. They couldnt even tell that I had gotten new rotors literally 2 days before I took it in and wanted me to replace them. They lost by center peice and my valve stem cap from my tire which were both custom. They really try to overcharge me when they said I needed tons of stuff for a $1000 but when removed a whole lot of stuff it was only $200 cheaper when I made a point to them of it being only $200 cheaper when they were doing Less than half of the work proposal. Lastly their alignment was $30 more than big chief tire which was literally half a mile down the road. Also they did t even fix the problem that I have as its back 3 days later. Do not go here. Only positive thing was the guy I front was nice.
AL
Alejandra Finol
I could not be more happy with their service ! We brought in a 1999 Jeep with a couple of problems, and they went above and beyond to help us out. Extremely nice and honest guys... which is usually very had to come by, especially in the auto mechanic industry. I highly highly recommend this place, they will not let you down ! Also, if you stop by during the weekends you may be lucky enough to run into their shop dog sam !! literally left the shop wanting to hug the owner ! you will not be disappointed
JE
Jessica V
Recommended by a friend for an oil change, since they usually do a full-work up while doing the oil change. Have been going here for a while now; they know about issues my car has before I do. Took my old car to them when it was on its last leg, and I take my new car to them now. Good to know I have a great place for an oil change, and they also towed my old car when it broke down out of town. I trust them, and they do efficient work.
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Nancy Ulrich
C & L Towing was dispatched by Hagerty Insurance to rescue our "broken" car. After Hagerty called to say they were on the way, the C&L driver also called to say he was on his way and would be there in 20 minutes and he was! He was extremely courteous, articulate, neat in appearance and efficient. Our car was loaded and on its way in minutes. Thank you to Josh and C & L Towing for your courteous and professional service!
DA
David Chapman
I ended up at C&L after my car happened to die nearby one weekend, and they were the closest place willing to tow the car to their shop. Id prepared myself for some major (and expensive) work, but everyone at C&L worked hard to get me back on the road as soon as possible AND without breaking my budget. Ive recommended them to friends and I still will drive across town to take my car to them for any work it ever needs.
MA
Mark Mazel
i was referred to Chuck for a second opinion on a car repair. Im glad I went to see him. He diagnosed and fixed my car within two hours. The other repair shop thought my valves were shot and that I probably needed the services of a machine shop; they even recommended replacing the engine! The problem turned out to be faulty fuel injectors! Replacing two fuel injectors was a lot cheaper than getting a valve job!
NE
Neil Schuster
We used C&L Automotive to look over, drive and assess a used car we planned to purchase. We were VERY much impressed meeting Chuck Hood and he spent quite a bit of time looking over the car in question, driving it, going through tthe diagnostics, etc. We would go back to him without hesitation in the future for his expert opinion and great customer service!
LI
lindsay b
Im in the repair business (electromechanical) so I know a good technician when I see one. Most repair shops are just parts swappers. Your car pops a code, they look it up and put the related part in. Chuck and his crew are old school technicians. They know how to troubleshoot the most difficult issues and charge a fair price. Highest recommendation.
MA
MarketTru Inc.
I needed to find a mechanic I could trust. I have been burned so many times by shady mechanics! I heard about C and L Automotive through a friend and I will never take my car anywhere else ever again Their labor rates are great and they fixed my car and my wifes car the FIRST time without any issues thereafter.
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Brittany Barney
I first found C&L Automotive when they had a groupon for an oil change. I havent taken my car anywhere since!! Fair, fast, reliable service from friendly, knowledgeable staff. I love watching this business grow into the place it is today. I highly recommend C&L to anyone needing their vehicle serviced!
WH
WhiteOut Mashups
These guys are great, very honest, very very truthful and will tell you exactly what you need to know and not try to gouge you like the other ones around this area!! These guys definitely do honest work, the front desk guy with the gray hair and all the mechanics, very honest people. Will come back!!
PR
Praveen Thrivikraman
I am really happy that I found C&L. Chuck was really nice and took time to explain to me what is wrong with the AC (a minor electrical problem) and charged only for that. After a long time I found a honest and professional servicing center. I would recommend C&L to anyone.
YO
yosnel martin
I have to say that I am very happy and satisfied with the service, very friendly and professional team. Just have my vehicle wheels aliment done and they got it right, highly recommend.
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Rebecca Stockman
I Dont trust many people to work on my truck but todays experience was great! If I ever need anything else done to my truck I will defiantly be going back to C & L Automotive & towing!
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Jairo Santano
C & L took care of my car last week very nicely. They found the issue with the sway bars and tie rods and quoted me much cheaper than others. I would definitely recommend them
DA
David Mattice
The mechanic and staff very helpful, gave me a few options and have a few economical options while explained the issues occurring with my suspension. Great job guys!