Tires Plus

250 W Merritt Island Causeway, Merritt Island, FL 32952, USA

Address:	250 W Merritt Island Causeway, Merritt Island, FL 32952, USA
Phone:	+1 321-473-9691
Site:	local.tiresplus.com
Rating:	3
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–5PM 9AM–4PM

Location

Photos 39

Reviews 7

Abdulelah Dhahwah

I just got the oil changed and tire rotation. Eventually,I got new wheel studs because two of the studs was broken in the left wheel in the back. and Im glad They let me know that. A couple of downsides, first, they said I will wait an hour, but I waited an hour and a half. If I did not checked the car myself, I could have waited longer. Second, even though, I fully trusted them and their work, they seemed that they dont trust costumers. After they finish the oil change and tire rotation, I told them I need to go to grab more money to pay for the wheel studs because I did not have enough money, so, I went to grab money from my mother. They seemed that they did not believe that I would come back. How did I know that? Because they insisted many times that got the wheel studs fixed and they need to bring the parts. However, I have already told them Im coming back to get them fixed. Eventually, I came back to get them fixed, and I could see the surprise on their face.. LOL.. Beside, they said "you came back!! " Hahaha. Yes, I came back because I said "I will." I dont blame them. I look like untrusted person. ..Maybe because of the hat I was wearing. .. LOL Overall, excellent service and nice employees. I would recommend.

SK Ocean

Stay away from Tires Plus on Merritt Island! They dont care about you and are about the bottom line. My vehicle needed a serpentine belt replacement. I was advised by my father not to ever use Tires Plus because they are pricey and not experts. Because I was in a rush, and lived nearby, I went to Tires Plus anyway, thinking, how could anyone fail at just a serpentine belt replacement. Tires plus took over two days to complete the replacement - way too long, and charged significantly more than other auto or tire stores. Then the belt screeched every time I started my vehicle. I returned my car to Tires Plus two times to have them fix the screeching problem. They made one adjustment that didnt help. Subsequently they said the belt just needs "breaking in." The screeching lasted for over a year until I had it checked by a Foreign Car mechanical company who told me "breaking in the belt" as Tires Plus told me is incorrect. I feel blessed that I or passengers have not been harmed from this dangerous situation. Tires Plus installed the belt too loosely and the belt developed glazing.

Leah Shillings

I went to them over a year ago. Didnt know how to use computer to complain. Asked them to help me with the brakes and a few squeaks under the hood. Went back the next day to see the estimate. It was close to $4,000. I said forget it. The blue book value wasnt even worth $2,000. The other manager said may take $300 off but they had already started taking it apart. There was no way they could stop repair. This is not really proper business. A friend that was a senior citizen asked them to do it. It was for my car. My friend paid the bill. Put me in shock. I have bought cars for $50, $100, $500. They lasted many years. The manager told me I probably never got anything fixed the whole time had owned it. I let him know that I had gotten new tires, had the radiator changed out, Plenty of oil changes. One time had to get the transmission maintenance work done on it. My friend has since had to put her paid for home into a reverse mortgage for me. I live in a trailer that needs major repair. I am practically devastated, and furious over this transaction.

Travis

Just goes to show with all the bad reviews and they keep coming. Yea this place is not the best but I guess there ok and not the worst Ive seen. Though they dont have patience when it comes to getting your car out of the lot they love to make you wait forever for it to even get into the shop. While this place has nice staff there work isnt good. When I get a oil change I expect them to clean up after themselves and not leave oil on my hood even though whoever was suppose to close it didnt even do that it was shut but not latched. If I were to travel 50mph or more it would have flew up and shattered my windshield. Good thing I made sure to check it before I left. Now that seems like a little issue but then you do that and hop on i95 and see what happens. Honestly little issue like that could have caused a accident. Personally I will never go back here. Remember to do the online survey to they will call you and ask why they are so bad just hang up they dont bother to fix it and laugh as they hang up. -1 star but I cant leave that

Quinn Perkins

My daughter and I went to this location because I had a coupon for a $99 brake job. Check in at 10:39am. It took them an hr to do the brake inspection. 11:30am we are called back to the counter. David explains the svcs we need and the cost would be $737 but he gave us a military disc. because my son, which is serving in Afgh. right now was going to be paying for it. The discount was totaled $135 bringing the bill to a whopping $602. We said ok, proceed. Before you start, the car must be done by 1:30pm. He said it will be, 1:45pm at the latest, all the parts are here, no problem. ALL THE PARTS WAS NOT THERE, WE WERE NOT NOTIFIED OF DELAY, DAUGHTER HAD TO MAKE LAST MIN ARRAIGNMENTS TO GET TO CLASS IN Orlando, SHE WAS LATE AND PROFESSOR DID NOT ALLOW HER TO TAKE FINAL. ALL BECAUSE THEY DONT KNOW HOW TO COMMUNICATE PROPERLY. And i have no ideal where the manager was through this whole ordeal. There services are inflated and the service is poor. BEWARE!!!!

Benjamin Boock

I first would like to thank Bernie, the store manager, for his sincerity and taking care of me. I had originally come in to get my breaks checked. I then found out my rotars had warped. So they fixed them and I was on my way. A few weeks or so later I began feeling a wobble which was coming from my wheel. I soon find out the spacers I have on my jeep are also warped. Knowing Tires Plus was the last location I had work done I went there and spoke with Bernie to figure things out. After a bit of digging he finally figured out that they had damaged my spacers when removing/applying them causing the wobble in the wheels. He happilly admitted the mistake they made and the damage that had been made and took full responsibility and replaced them. Not one business is perfect. But it takes a lot to admit when you may have messed up. As we all say, sh** happens. I appreciate it and would definitely recommend this location for any future maintenance.

Tammy Vargo

I also gave one star only to write this review . This place sucks and I feel are dishonest . We took our truck in last Saturday for an alignment. And tire rotation . Picked it up and was given some graph like they analyzed it . My husband notices the tires are not rotated . He walks back in and asks the guy if they rotated the tires he says yes. Min later the guy comes out and says they didnt rotate tires and gives some blah blah excuse . So he lied, I guess thinking we wont notice . It drives like it was never touched. We called and he starts making excuses about tires . So we ask, to have it done right how much are tires . He says he will get us a good deal . He will call mon , MONDAY no call , husband calls wed , HE says he will call that afternoon . . Still nothing . Thanks for NOTHING we took to another place and they said it wasnt done right and we should go get money back .