Japanese Car Care

Address:	2901 SW 72nd Ave, Miami, FL 33155, USA
Phone:	+1 305-262-0002
Site:	japcarcare.com
Rating:	4.5

Location

Photos 65

Reviews 7

Olga Lam

We took our van here when our mechanic was on vacation because the air conditioning was not working. Carlos, the owner told us we needed a new radiator. Later that day he called us and told us that the fan was broken an also needed to be replaced. (The fan was fine when we brought the van in). A day later he told us to pick up the van. After charging us $753 (a job that should have been $500) the Air conditioning in the van still did not work. He then replied that he did not have time to look at it again to bring it back on Saturday. When we called to bring it in on Saturday he said he did not have time to call on Monday. On Monday our mechanic was back and upon inspecting the van showed us that the only issue was a faulty hose, which he changed and the air conditioning immediately began working. I then had two independent mechanics besides our own look at the radiator that Japanese car care removed from our van. All of the mechanics, with over 15 years of experience agreed that it did not need to be replaced. In addition, they told me that Carlos probably broke the fan when he removed our radiator because we would have heard a noise if it was broken prior to taking it to Japanese Car Care. I tried to get a refund from Carlos and his wife, Denise Nunez who is In my BNI group and they refused. I have since found two other customers who had similar experiences. DO NOT BRING YOUR VEHICLE HERE AS THEY WILL NOT FIX YOUR CAR AND WILL RIP YOU OFF. We are reporting them to the Better Business Bureau and taking legal action as a matter of principle. I have NEVER given anyone a bad review but, after much thought, I felt it was not fair that someone else go through what we did for trusting Japanese Car Care.

jeannine Nati

I had a weird problem with my car... Extremely weird. My car would just turn off while driving out of nowhere! Especially when I would make hard left turns. It would reset everything in my car as if the battery died. But the only electrical thing in my car that would turn off is the radio. It would keep turning on and off and I lost control of the power button. Everything else stayed on. But the radio would just be a warning because right after it would turn off and on, the car would die. My radio stations would all reset as if I killed the battery. But the weird part was that all my preset stations returned a day later. I assumed the battery was bad, however I just bought a brand new battery only 5 months ago. I called lots of places and everyone told me that I would have to do an all day electrical diagnostic. Meaning they would check every part with electrical wiring or what not until they found the problem. I brought it in to Carlo. He was fully backed up with cars. So i just tried my best to explain the problem and he didnt understand my story. So instead of just brushing me off, he was nice and wanted to see for himself. He took 10 mins for a test drive and sure enough it was doing what I said it did. He was intrigued. And with the pop of the hood, he solved the problem! Amazing! Thanks Japanese Car Care!!!

Brody Espinoza

Starting taking my 97 Jeep Wrangler when I first bought it. When I bought the vehicle, I had a couple of problems with it. I heard of JCC and decided to give them a try. Automatically they knew what was wrong with my car. I had to change my radiator which was causing my car to overheat. Also I had to change my tie rods as well and other pieces that needed to be fixed. They were honest with me by telling me which parts I needed to change as soon as possible and other parts that werent of a concern at the moment. I ended up getting good a great compared to other shops that tell me I need to change parts that dont really need to be touched. Great guys too. They even offered me some pizza when they ordered some for lunch the last time I took my car. Haha. They also answer any questions that I have about my car which is a plus since it helps me learn more about it. Honestly, I wouldnt take my car anywhere else. Its hard to find professional and honest mechanics around here. Its always good to support family owned business too.

M. Enrique Flores

Forget the dealer!! Japanese Car Care is where you want to go for HONEST advise and mechanical work! Weve all heard the dealer horror stories before. Well it happened to me. I took my Honda to the dealer, and of course they told me my car was falling apart and needed a couple of thousand dollars worth of mechanical work to keep it running. Well, I decided to get a second opinion and took it to Japanese Car Care. Guess what?! After a thorough check and test drive by Carlos, the owner of the shop, he informed me that I just needed a couple of new tires and that was all! All the wobbling and rumbling was gone with a couple of new tires. But the best part of it all, is that Carlos refused to take any money from me. He saved me close to $2,000!!! Now thats honest advise. Thank you Carlos!!

Freddy Castro

Integrity and Honesty is there motto. Theres nothing like having someone you can count on, especially when it comes to car repair. I have 2 Hondas and trust these guys like if they were my family. Ive been going to them for over 15 years. I know they will not try to sell me anything I dont need. I love how they always are truthful to say how much more my brakes could last, even to last 1000 miles. They do this to save me money. I had, also a time where I didnt have enough money to pay for my wifes repairs and they let me pay the work off in three installment. No one does this. Thats why I let everyone know the importance of having good mechanic you can trust. I always say people to treasure in life besides your family and friends are a good doctor, a good lawyer and a good mechanic.

Kathryn Bufkin

I have been taking my cars to Japanese Car Care for over 10 years and wouldnt consider going anywhere else. Todays experience is revealing. I had ripped off my rear bumper (long story) and brought the car and the bumper in. Given the horrible appearance of my Accord, I expected a fairly serious bill. But they took it in the garage, quickly knocked the bumper back in, and refused payment. Add to this that they dont normally do body work and you can see the level of their courtesy. Miami can be a pretty cutthroat town, and the experience was refreshing, to say the least. Today was unusual, but a more everyday experience at Japanese Car Care is total honesty, fair prices, and full competence.

Michael Goicouria

This place is amazing! The name is misleading, because you might think they only work on Japanese cars. I have a Volvo and if anyone knows anything about Volvos, theyre difficult cars to service. They have never had an issue working on my car, it runs great and has over 100,000 miles. The great thing about this place is every time Ive ever had to have a part replaced the guy shows me the part and tells me why it needed to be replaced. Japanese Car Care is family-owned and you will see the Father and the Son working on the cars as customers walk by the bay. I love going there because they make you feel like part of the family, and I know theyre doing excellent work on my car.