West End Auto Clinic

1501 W 1st St, Winston-Salem, NC 27106, USA

Address:	1501 W 1st St, Winston-Salem, NC 27106, USA
Phone:	+1 336-777-1360
Rating:	5
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 10

Reviews 20

Lauren Dieterich

Ralph (owner) of West End Auto Clinic could not be a nicer, more thoughtful and fair business owner. While in town on a work trip, my car battery died. Someone recommended I call West End Auto - best decision ever. Ralph drove a couple miles to jump my car, and then I followed him to the shop to get a new battery. They fit me in to their busy schedule (adding in an oil change too), did excellent work, and charged me an incredibly fair price (as a woman, I am used to repair shops trying to take advantage of me... not at West End though!). My car was ready within a couple hours, and I was back in business. Customer service is a dying art, but West End is a prime example of excellent service. I cant speak highly enough of them and cant thank them enough for helping me while I was in such a pinch - all with a smile on their faces. If I didnt live 400 miles away, theyd have all my auto business. I highly recommend them to anyone needing auto repair work in the Triad area - simply the best!

David Williams

Outstanding service! My daughter goes to Wake Forest U. She has had 2 problems over the last 4 months that she couldnt get back to Raleigh where I usually can diagnose / fix. Both times West End Auto talked her thru the problem and diagnosis. They were honest, straight forward, reliable and made her feel very comfortable that they were fixing what needed to be fixed. .Treated her like family.

Sir Speedy Winston Salem

This place was great and priced competitively. Locally owned and operated -- I was checked in by the owner! The mechanic gave me a call to let me know how much a repair would be and, was really nice when I told him I would need to wait a bit and save up the funds...didnt charge me for the diagnosis. I will go back here. I like to stay local. This impressed me as an honest establishment.

Damian Blankenship

Chose to bring my car here because of the great reviews, and Im glad I did! They were able to fix a fuel leak that several other mechanics had missed - all for a very reasonable price. Ive struggled to find an honest place here in Winston (bad experiences at the "larger" shops), so West End Auto Clinic will be my go-to from now on.

Jacqueline Chyr

We had our front struts replaced, it was approx $600 (I cant remember the price) for parts and labor. We thought it was expensive and they were ripping us off, but later our car friend said they did a really good job on the fix and we got a good price. So yay! I highly recommend this place.

Lindsey Shapiro

Ive never had a negative experience here! They treat you like family and do hard, honest work at a fair price. I refuse to take my car anywhere else, and I recommend it to anyone who needs their car taken care of.

Matthew Arnold

Wonderful guys! Very affordable, honest and hard working. Fixed my power steering for less than I expected and they fixed a couple blown fuses for free! Highly recommended and will definitely use them again!

Carol Bennett

Absolutely love these guys. They will work with you any way possible. Honest, hard working and experts at diagnosing strange sounds. Will not suggest unneeded services but will keep you safe.

Lee Hinshaw

Ditto on my experience. Friendly, knowledgeable and reliable. Forget the big boys up the street and take stock in a small business that builds a reputation on honesty. Highly recommended.

Parks Welch

These guys are so great that I almost hate to tell people for fear of them getting so many customers that I cant get in to see them. Great company and great guys to know in general.

Amelia S

My car battery was dead. They helped me get what I needed quickly and gave me a free battery under warranty even though I didnt know I had a warranty. Very helpful.

Stephen Day

These guys did a fantastic job at an affordable price. They were able to take care of my car the same day I dropped it off.

Dawn LaGrone

Ralph and his team are honest and committed to their customers. I dont take my cars anywhere else!

gary adams

One of the best, honest, dependable, and they do great work. Fair prices for their work.

John Burroughs

Trustworthy and friendly. Glad I found someone close by very happy with their service.

Randall Rupp

Always do good work, very dependable, up front about what they are going to do.

Tee Todd

These guys are honest, reliable, and have reasonable prices. Highly recommended.