One Stop Auto Repair Inc

744 Peters Creek Pkwy, Winston-Salem, NC 27103, USA

Address:	744 Peters Creek Pkwy, Winston-Salem, NC 27103, USA
Phone:	+1 336-245-8772
Rating:	2.3

Location

Photos 27

Reviews 6

Adam Walker

OWNER BEWARE! SHADY MECHANICS! DONT KNOW WHAT THEY ARE DOING! A few weeks ago, I took my 01 Cadilac DeVille in for a rough idle issue. They were able to sort it out and get my car back to me in no time. I also asked them to bypass the heater core because it was leaking in my floorboard. I told them I would bring it back to them when I saved up the money to get it replaced. They quoted me at $500 bucks. When I had the money ready, I went to take it in to find out they changed the price from $500 to $627. I told him I would pay $600 since I was quoted over a hundred bucks less. They agreed to do the work for $600. Mind you, the car had zero issues when taking it there besides the heater core. After a full day of work, the guy calls me and says that he cannot get the car to crank and is going to need another day with it. Sure, no problem, I say. The next day he calls me and says that the gear shifter broke when moving it out of park and that the door was unlocked. He told me that he thinks the car was broken into. Thats understandable seeing as they are in the ghetto along with ghetto ass place they work in. After "fixing" the gear shifter, he calls and says hes going to need more time with it. I ask him whats wrong and he says that the car will not crank because the security system has been tripped. I go up there to try to help sort the issue out. While I was there, I was observing the work this idiot was doing. He would take bolts out of the dash and drop them in the floorboard without any regard to where they are suppose to go. A real mechanic would label and sort every bolt or make some identifying marker on the bolt and where it went to. I know this because Im a real mechanic who doesnt have time to do the work myself. After sitting up there for 4 hours with no luck, he asked me for another day with it. This is going on 3 days without my vehicle which is getting absurd. The 3rd day comes and he still cant get vehicle to work properly. He could get it to crank but the radio wouldnt work, the hvac system would work when it wanted to and when it did work, it would switch from hot to cold, turn the AC on and off, and switch from feet to face. The traction control light stayed on and the security light would blink on and off. Also, the airbag light would blink. So, the guy says that he feels horrible about the condition he left the vehicle in and asked to come pick it up on the weekend to try a new computer in it. He comes and picks it up a few days later to replace the computer and that doesnt work. So, now I have a car that blows hot air but has a laundry list of other issues. The security light, traction control light, air bag light, HVAC system not working and radio not working. Since the idiot of a mechanic did such sloppy work, there were grease stains all in my carpet, doors, dash, and seats. I had to take it and get the carpets shampooed. I told him at this point that I was beyond fed up with the slack ass work they were doing. They told us that we can take our vehicle and get lost and not to come back. They will not refund us our money for the butchering they did nor acknowledge that they messed it all up. We told them that we are going to get an attorney because they essentially burned our car to the ground. They said, good luck with that. We are taking them to small claims court here soon. :) I will be getting my money back for the half ass, no, 1/4 ass work they did. I will be getting my money back for the carpet shampoo. I will also be getting paid for the 3 days I had to miss work in order to wait for my vehicle which they promised would only take 1 day. I will also be suing for having to get a rental car for which they will be paying for as well. So, if you want your vehicle fixed, dont take it here. They are only good for changing an air filter. (Easiest job there is). These preschoolers of mechanics need to go back to school and get a real license instead of hiring a bunch of illegals to keep their business barely below water. To the owner(s). See you in court.

Katherine Skarbek

This is the place I trust with my Honda! Always reliable, they call around and get the best price on parts, and usually can have a job done quickly while I wait. Also home of the $20 state inspection. Friendly and knowledgeable mechanics. English and Spanish speaking.

ROFFLE COPTER

Do no trust these people with your vehicle, do not know what theyre doing.... Waste of money! Nothing but thieves. Would give negative stars if possible.

Barbara Morgan

One Stop always has my car on point wonderful service great atmosphere and they treat you like family they are very informative

Catalina Stewart

My go to mechanic for years Wonderful services and reasonable prices. Highly recommend!

Clevette Holbert

They do great repairs