Address: | 333 NE 24th St, Miami, FL 33137, USA |
Phone: | +1 305-573-2422 |
Site: | saidrycleaners.com |
Rating: | 2.7 |
Working: | 7:30AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–4PM Closed |
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Basak Tan
I have been using Om Sai for about 2 years on and off. Yes, it is true that they are cheaper compared to most cleaners on the beach or in Miami. Their tailor is wonderful women who gets things done. However, the dry cleaning is spotty at best. Over the 2 years, I had to send shirts back multiple times to be redone because they cant iron out a collar straight. But the last instance I had was totally unacceptable. They ruined an almost brand new designer dress, not only did the dress shrank one size smaller but also the fabric was ruined and came back with black spots on it. The owner who is never in the store seems not to be too concerned neither helpful. I am waiting for him to find a resolution to the $600 dress he ruined. If he is not willing to refund the cost of the dress, I think we are going to have some major issue. I highly recommend that you go elsewhere.
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Fernando Roy
I had a terrible experience . Every time I took my shirt to the cleaners I COUNT PIECE BY PIECE in front of their own eyes and make sure the same count also reflects on the pink ticket. On my last visit I dropped 14 shirt. At the time of picking them up , they told me that there was a mistake at the moment I count the shirt. They only returned to me 11 shirts . THEY LOST 3 SHIRTS . SONY, the owner, who is always very busy and returned my calls after 3 days COULD NOT CARE LESS about the matter. He never offered a compensation NOT EVEN AN APPOLOGY AND TRYED TO CONVINCE ME THAT IT WAS MY FAULT. TOTALY WRONG OM SAI. TOTALY LACK OF CUSTOMER SERVICE TOTALY LACK OF OWNERSHIP
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Marco Ianni
I had the worse experience ever. I went to pick up a work shirt that suppose to be ready 2 days before and they couldnt find it. I asked to accommodate me with onother white shirt because I had to be at work in an hour and I wasnt able to work without and they didnt. I went back after 2 days and they couldnt still find it. I extremely raccomed to avoid this place.
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Manuel Moreno
WORST PLACE EVER, left a dress to be hem for a wedding and specified importance of it to be ready on time. I was assured it will and was even called for questions regarding hem. Was never informed it was not ready until day for pick up. Very unprofessional, they dont know definition of costumer service. Will NOT go again.
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Charlie Dixon
I generally despise writing reviews, but Om Sai Dry Cleaners deserve it. Of the handful of times I needed dry cleaning done, they were quick, pleasant and on time. To my surprise, theyve remembered my name every time Ive gone. Excellent customer service, they deserve it!
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Priscilla Nemirovski
HORRIBLE!!!! DO NOT GO HERE!! save yourself the money and the trouble!! it was a huge mistake to take my things here, they are completely unprofessional, they ruined my clothing and then blamed me for it! Im in shock!
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Arturo Cusco
They are so sweet, and so nice, and so nice to my wallet! Latins operate it. Been going for two years and always everything is done great. Also some of the fastest finishing the job in the area.
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Enrico Barretta
Excellent service.Fast service. Nice prices
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Nimesh Parmar
Nimesh