Address: | 17855 US-441 #6, Mt Dora, FL 32757, USA |
Phone: | +1 352-460-0852 |
Site: | laptoprepairmountd.wix.com |
Rating: | 3.7 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–6PM Closed |
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Crista DePinto
Danger Danger Will Robinson!!! Avoid this business at all costs! Total rip-off.. they will ruin your device and then blame you. Heres what happened to me: On 1/11/16, I dropped off my iPad Mini at the Mt. Dora location of Laptop Repair of Leesburg in order for them to replace the screen, which was cracked. Other than the cracked screen, which was purely cosmetic, the iPad functioned perfectly. When I picked up the iPad, I was told the screen was replaced and all was well. I didnt really test it out as I figured all that they would have done is replace the screen, and the screen looked great. There were notes on the invoice that the iPad was "bent" and needed to be kept in a protective case. The charge was $138.03, invoice number 05736. I signed the release form and left, stopping on the way home to buy an Otterbox. When I got home, I noticed that the iPad was unresponsive and consistently responded to "touches" that werent being made, as if a ghost were touching the screen. I took the iPad back to Laptop Repair and was told the repair was under warranty and so they would fix it at no charge. The young lady who took the iPad in noted the "ghost" typing and said she was familiar with the issue. She said the repair would take about a week. Two weeks later I called to get an update, having not heard from anyone at Laptop Repair. I spoke to a gentleman with a heavy accent who said he had tried to repair my iPad but that "the motherboard was bad and needed to be replaced" and that I "should just get a new iPad". I told him that the iPad had functioned perfectly before they replaced the screen, and he said he would try again to fix it. He never called me back, so I called again a week later and he said the iPad could not be repaired and I "should just get a new one". I picked up the iPad and took it to I Fix Your I in Altamonte Springs. When I told them what was going on, they said that this happened a lot and asked to see the iPad. When I handed Nick the iPad, he simply ran his fingernail along the screen and it popped right off. "Not a good sign," he said. He then told me that inexperienced or careless repair techs would often break or disconnect the connectors that connect the digitizer from the screen to the motherboard. He said he suspected that was what had happened, and that, if it was, it would be $100 to replace or resolder the connectors. When Nick called with the estimate, he said that is exactly what had happened, that someone had been careless when replacing the screen and had broken off the connectors. He said nothing at all was wrong with the motherboard and that the repairs could be made for $100. When I picked up the iPad, it functioned perfectly, and I was charged $105.92, invoice number 152340. They also noted that the iPad was not "bent" at all. I Fix Your I noted on my invoice that the repair was: "Digi connector repair - botched by another shop." I contacted Laptop Repair for a refund of both the charges for the initial damage done during the attempted repair by Laptop Repair and a refund of the charges I paid to I Fix Your I to correct the damage done by Laptop Repair, a total of $243.95. Six days later I received an email denying any refund because I had signed the release form when I picked up the iPad the first time. Please take my advice and avoid this shop at all costs!!!!
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tobeornottobe Mar
My MacBook Pro screen went black but it was still running, all the lights were working, I could hear the fan and sounds when I touch the keyboard. So I took it there. The guy took my MacBook and made me fill out my contact info, signed the paper and left. 20 min later he called me and said he can fix it right away for 250 dollars. I told him I dont have that kind of money. He said ok, Ill just put it back together and pick your Mac at any time. I went the next day and now the computer doesnt turn on at all, there were no lights or the sound of the fan. I asked him what happened? He said he dont know. I said well I want my Mac back in the original condition that I gave you. He said there is nothing he can do, he opened the Mac to see what the problem was and when he assembled it back it wont turn on anymore. I asked to speak with a manager, he said he is the owner and the manager. I asked him again why do I have to leave with more problems and damage to my Mac? He said sorry this happens. Then he showed me the paper I filled my contact info on. There was a fine print down below saying he is not responsible for any damages the computer may sustaine while he is working on it. I did not read that when I signed the paper. I thought I was just simply writing my contact info. So he firmly said sorry this happened but I cant help you and I left helplessly. Now my MacBook is completely damaged. DO NOT GO THERE!!!!!!!!
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Sakura K
I went in because my iPhones screen was completely scattered. I went to several other places but they denied me service since its a old iPhone so I went here as my last resort. I dont have enough money saved for the latest iPhone or even a newer version so I was so happy when they said itd be no problem to fix it. And its way cheaper for them to replace the screen than buy a new phone all together. Thank you Laptop Repair!
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Manabingu*Ginga
Fantastic Service! The staff were very friendly and they gave me all the information I needed before and after the repairs. I broke two phone screens on the same week and they repaired both incredibly fast! My phones have never been better! They work just like new. I highly recommend this place to all my friends and it is my go to place for any electronic repairs. They are very friendly, fast and reliable!
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Tread Cx
Do not take your iphone 6s here. They have no clue how to repair them....brought mine to get the screen replaced and its barely even on my phone. The screen has already popped out and now the phone does not work. This is not quality work...just people that want your moeny
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Max Hue
my mac crashed just before finals, and I needed my mac WORKING asap!!!! I brought my mac in at 11:00AM and got it back and working just before they closed THE SAME DAY! I am ready for summer school! Woohoo! :)
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Rosario Landis
I stopped my today with my tablet and my phone and the service was outstanding! Thank you Laptop Repair for all your help! I am a happy customer! I will recommend you to all my friends and family!
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Laptop Repair Service Center Leesburg
The negative reviews posted in here are from our competitors, we do not find these names on our data base, they were service in another repair shop, and have been reported to Google.
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Gregg Blalock
Poor customer service and way over priced .....charged 140 to fix power plug port and lasted only 6 months
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Sergio de la Zerda
Very very fast and good service