Address: | 4707 W Gandy Blvd #1, Tampa, FL 33611, USA |
Phone: | +1 813-514-6716 |
Site: | tampacomputerdoctors.com |
Rating: | 4.8 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 10AM–4PM Closed |
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jessica r
i went to another shop down the street from them on dale mabry for years. i have to say that now that i have been to the computer doctors its hard not to go write the other place a bad review. in fact the only reason i did not is when i spoke to Jacob he said, " every shop has its good and bad days, they may have been just having a bad day". I have to say another shop not agreeing with me to seal the deal is pretty amazing. So i left my laptop and tablet with the computer doctors and the tablet was fixed that day and the laptop was fixed the following day. i used to have to wait a minimum of a week to get my stuff back. now they did forget to put a shortcut i requested back on my desktop but i called them and they remoted in and did it for me free of charge which again im used to be charged for everything. i am extremely happy with the computer doctors and will never go anywhere else. as far as the other place make sure you say thank you to Jacob. to all my friends dont risk it go to computer doctors. they are not perfect but absolutely put the customer first, are very polite, the store is bright and clean and the prices are less than the other place and geek squad by alot.
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Anonymous User
I was having all sorts of problems with my computer and dropped it off for a free diagnostic. They called me the next day to let me know that they ran some scans and that my computer was infected with viruses and they would attempt to remove the viruses but if not they could back up my files and reinstall Windows from scratch. They ended up having to reinstall the Windows due to the fact my computer was too infected (it was really messed up), but now my computer runs better than when I first bought it because they removed a bunch of the crappy pre-installed software that came with the computer originally and gave it a tune-up. They also recommended I buy Norton Internet Security so I had them put that on and havent had any problems with viruses since, and dont even notice Norton running. I got my computer back in 2 days, very fast turnaround. I recommend these guys to anyone and everyone. Great job Computer Doctors, Im an extremely satisfied customer and will be back for all my computer needs.
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Alan James
The first time I had worked with these guys was back in 2007. I was walked through each computer component and why and how Id would benefit me back then. These guys offer A+ Quality service, nothing less! I had brought in my desktop replacement laptop built in early 2011. The concentration courses Im required to take at the University of Phoenix, I have Adobe Photoshop CC 14, Dreamweaver CC 14, and Edge CC 14 running at the same time. I also will have multiple browsers open, such as; Chrome, Firefox, Oprea, and Internet Explorer 11 which will have multiple tabs open. The point is, the 8 gigs of RAM that came with the laptop wasnt enough to get what I need done. I paid these guys a visit about adding more RAM in my laptop. The employees took the time to explain to me why and how it could improve my system. These guys answered any questions I had and gave me honest feedback, plus they did not try to sway me to something else that I did not need.
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Diane H
We were in the area from out of town. Lap top had been dropped about a foot and when turned on the back lit keyboard lit up but the screen remained black. Brought it here and was told it was graphics card or motherboard, though now I am sure they really never diagnosed the issue. The plan was to buy a used identical lap top and swap the hard drives from our lap top into the used lap top. Well there were issues getting the used lap top while we were still in town. Since we were leaving and the computer wasnt ready when originally told it would be, we cancelled the $700 repair. SO GLAD we did. We returned home and took it to our local computer repair people, the problem turned out to be that the screen had unplugged internally. Obviously we are not very impressed.
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Anonymous User
I have to agree with most of the reviewers regarding Computer Doctors. My internal wireless card went bad on Thanksgiving evening. I initially took my laptop to PCG (Performance Computer Group) but after returning home and reading some negative reviews, I returned to PCG, picked up my laptop, and went to Computer Doctors. The gentleman spent approximately an hour trying to solve the problem and didnt charge me anything! I ended up purchasing a wireless USB for $35. Considering that PCG would have charged me at least $79 just for diagnostics (plus a week turnaround time), the $35 dollars and quick turnaround time was a bargain. Computer Doctors are honest and reliable. Use them for all your PC needs!
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susie d
I brought my computer to the computer doctors and they fixed it the next day. the previous place i brought it too had accidentally formatted the data. i was furious with them thinking all my stuff was gone until i called the computer doctors and they said they could recover it. the next day i got my computer back with all the deleted data back on it and the repair completed. suffice it to say i will not take it anywhere else for anything. since the last repair i have also had them fix my phone and tablet. both repairs were done in a few hours and everything is working great. i have referred many friends to the doctors as a good repair place is hard to find.
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Butch Sanders
Had a hard drive sector go bad on my Asus laptop (running Win 7) - freezing the system in the boot sequence w/no way to get in to run diags. The TCD guys replaced the HDD, reloaded the OS and even pulled the keys to recover my software applications (since the discs are residing in a storage room in California). After that, they transferred what data they could access off of the bad drive and moved it to the new one. Thankfully, Ive got a cloud back-up service. But TCD saved me a lot of time by handling the data recovery in-house. Very professional, knowledgeable crew that I would trust again should future troubles arise.
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john grey
brought my computer in and they got it fixed the same day. later i met with the owner about getting them to take care of my office computers and we are very happy with everything. they are very thorough and do an excellent job of making sure even the little things are done correctly. i am a big fan of Computer doctors and will not bring my computers anywhere else after experiencing how they do repairs and treat people. im trying out thier automated update software and will review that later after ive used it more.
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Carlos Flanagan
Overall great service. The techs are knowledgeable right in the door and have great people skills. I have been using them for 3+ years and they have always appropriately fixed my computers (sometimes without charging for a small issue). They make great suggestions such as "its time to replace the hard drive." The only negative comment I would bring up is the service is beginning to get a bit pricey. When I first started going, the prices were a bit more reasonable.