Happy Wallet Quality Auto Repair

3661 Mercantile Ave #A, Naples, FL 34104, USA

Address:	3661 Mercantile Ave #A, Naples, FL 34104, USA
Phone:	+1 239-404-7589
Site:	happywalletautorepair.com
Rating:	3.9
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–1PM Closed

Location

Photos 59

Reviews 19

Chad Burgess

My name is Chad Burgess, Owner of Dynamic Mobile Mechanic Service (MV87954) in Bonita Springs. Winner of the 2014, 2015 and 2016 Angies List Super Service Award. I am writing this review as a sort of wake-up call to any shop that attempts to do a dis-service to clients and therefore tarnish our industry. All it takes is one bad experience to make them weary of us. I have been in business for 7 years and been on many calls where the client tells me they took it too a shop first only to get a high price and shop around and ending up calling me. This particular case involves a recent client experiencing what was believed to be a loss of coolant after attempting to fill the overflow bottle. Client noted that there was coolant pouring out after doing this. Your company had the vehicle and told her that the water pump had failed and needed to be changed. This water pump was driven by the timing belt so the procedure is roughly 2-3 hours max if you know what you are doing. As with all calls I always start with an inspection...looking for obvious signs of failure...coolant drippng from the front of the block under covers and on belts. Clean areas where dust gets washed away...coolant not in the radiator or overflow....lack of system pressurization after reaching operating temp. None of those signs were evident with this vehicle. Radiator was full, overflow was full...no leaks were evident after allowing the car to idle. Temperature remained normal. Car was driven and no leaks were detected. No wet spots...etc. It was apparent what had occurred. The daughter had overfilled the overflow bottle and it has an overflow tube molded in to it. When she overfilled it, coolant went out of this tube and down the inner fender well and ended up on the ground. There was a clean, teardrop shaped area where this had occurred. What was estimated as a $980 job with you actually cost her only $120 for my examination, battery service. I will also note that all 4 tires were extremely low on air. All were below 20psi when they should have been near 41psi. No vehicle should ever leave a shop without proper air pressures. There was no written estimate given when every reputable shop knows that one must be given on anything over $50. That is Florida law and is noted when you renew your MVR license. Please be honest with your clients.

Becky Margiotta

I recently moved to Naples and was looking for a reliable, trustworthy, and affordable mechanic to work on my car. Happy Wallet is the place I will bring my car for all its repairs. Not only are the owners very professional, but they are extremely friendly and make their customers feel comfortable enough to do the work. They are experienced and honest people who did great work on my car. The work was done in a timely manner and was less than what i woulve been charged anywhere else. They provided excellent service and make it worth bringing your car there. I recommend Happy Wallet for all your auto needs. They will keep your wallet very happy.

Anthony Lopez

Went in for a noise after having new tires put. They informed me that I had some missing lug nuts and a stripped one. When I went to pick up my car the told me it will $49 bucks. I asked what was done and they told me that added two lug nuts that were missing but did not replace the stripped lug nut because they would have to remove my brakes in order to replace stud. I will not be returning because I feel that after leaving my car for a day and to be charged just to brake a stud and replace two lug nuts is not what I think is $50 of labor when the stud wasnt never replace

shananagen09

Absolutely an amazing experience. All the technicians that were extremely knowledgable and had no issue answering even the most mundane questions I had to offer. They replaced my alternator with a part I supplied which is rare for many auto shops and were also very upfront with pricing and any issues they ran into. They accommodate you like family and make sure youre treated with respect. Also, Gloria at the front desk is the best.

Van Austin

Its a very clean, well-funded establishment, with a generally friendly atmosphere. But I felt unfairly over-charged. One particular mechanic/ customer-interfacer was curt and even rude-- and uninterested in being reasonable. Perhaps this was just an off-moment, but I had the distinct impression that the happy wallet in their name is.. their own.

erik cardero

I visited their shop over 3 weeks ago. They did their inspection and told me about the problem with my car rear shocks . About a week later I called them and was told needed a couple more days for the estimate. They never called me back. Perhaps they have too many clients. Dont care about saving a few bucks if I need to wait weeks for repairs.

Kaytee Giesey

Happy Wallet was so accommodating when my 2002 tahoe needed a last minute fix on a Saturday afternoon! They offered a better price than the 5 other auto repair places I called and they were able to help find all the issues with my car and for a very reasonable price! Ill be returning to Happy Wallet for any future maintenance and care!

Josh Kouis

Brought my Camaro here for the first time. First thing they tell me is they spilled oil and may smell a odor for a bit. Ended up smelling an obnoxious odor. Told me it will last for a day or two. Will never be back.

Mike Ortega

Great customer service and fair prices only thing my service took about 45 mins more then estimated do to new employee unable to use a tablet to complete vehicle inspection but do recommend this place

Joseph Golian

I dont have any personal knowledge of Happy Wallet but my friends that I drop off there to pick up their cars after theyre fixed theyre happy so it must be true Happy Wallet

Bob Onesto

Good diagnostics, good preventative recommendations, fair price, quick professional execution. They are my go-to shop for all automotive problems. A++++

Ekin Cem

These guys save me from the agony of having to pay for the huge and fancy overhead costs of car dealership service ripoffs.

John Z

Had work done replacing power steering unit. (chevy p.u.)Very good work, At a fair & reasonable price!

Danny

Good, friendly service... Fair prices... No scams. What more could you ask for at auto shop?

Mike Jones

Absolutely the best, most professional auto repair shop around.

Deborah Bachner

Very friendly and professional, stands by their work.....

Mike Sullivan

Love this place. Love Jim and Janet! Great people!