Address: | 27232 S Dixie Hwy, Naranja, FL 33032, USA |
Phone: | +1 786-243-9322 |
Site: | extraspace.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5:30PM Closed |
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Anonymous User
Today was my first experiance with a storage company and i did alot of research as i do with anything in order to find something affordable and near by. I looked at many companies that asked for deposit that were too high and just too much hassle. Finally i found extra space storage that was just a few mintues from my house and i called in to get pricing. Now since it was my first time i was worried abut the size to get and if it was going to be costly. I called in and spoke a nice gentlemen names Benjamin who told me i can come tour the facility. So i did. Apond my arrival Benjamin greeted me with a warm smile and gave me indivdual attention and explained how eveything worked, So far so good, i was dreading the cost to the unit of the size i needed. Benjamin then told me the bad news on the price. It was a little costly and as i was going to leave a geat unit to which i so far loved with it having video surveillance, which may have been the best part since i will be leaving hundreds of dollars of materials in, he offered me a competiive price which i couldnt walk away from. I was given great customer service and i will be reffering anyone i Know to come to extra space storage. Ask for Benjamin! :)
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Anonymous User
This is an excellent facility with a very friendly staff. We rented a unit for a year to help us gradually transition to our new home. The application process was very easy and the staff spent time with us to help us determine the best storage room for our needs. Because we accessed our storage unit frequently to bring items to our house, we would see the staff during our visits. They remembered us and were very cordial to us. The facility itself is top notch, clean, and well-lit. The staff spends a lot of time keeping the buildling clean. The keypad entry system was easy to use and re-enforced our confidence that our items were safe. Definitly recommend Extra Space Storage on 27232 South Dixie Highway to anyone looking for a storage unit or a place to storage their boat or RV.
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Kim Headley
I reserved a 15x20 a week in advance. When I arrived I was taken to the second level and shown two 10x10s and told they were 10x15. I asked why I was being shown two instead of the one, single unit I had reserved. "This is what we have available." I then pointed out to the rep each unit would require a special lock which can only be purchased there, doubling my out of pocket cost. She retorted with the promise they would provide the other lock at no fee because the unit I reserved was unavailable. Hidden fees for that so-called first month free with locks and mandatory insurance ended up costing me $74.78. After swiping my card and receiving my docs and locks, I reviewed the receipt only to find I had indeed been charged for 2 locks ($24.99) and my units were only 10x10.
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Janet Vazquez
I came looking to buy a few boxes and I came out renting a storage space. I must say the customer service I received was top notch Henry was very friendly showed me around the storage place and recommended to me a size that will be perfect to store all my Xmas decoration. I really liked the way this place had alarms in each door and cylinder lock made me feel at piece knowing my stuff will be safe but the one thing that really made me come store here was the way it was well kept through the entire building and the way Henry provide such great customer service also the way he kept referring to me by my first name made feel welcomed here. I recommend this storage place to anyone who want to store there stuff in a excellent storage place with very friendly staff
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Elaine Ciceraro
I want start by saying if your looking for a safe and very clean storage this is the place and for a bonus you get remarkable customer service from Jason and especially from Henry he the store manager, this young man has gone out of his way to help me in more times then I can count, I been renting storage here for almost 4 years and in this years I received over the top customer service from Henry. I live in Alabama so I never had pleasure to meet him yet but to have a person who takes his time to help someone who he has never met over and over says a lot about his character, so if your looking for storage this is the place. You cant go wrong asking for Jason or Henry to assist you. Thank for all your services
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Larry Considine
As soon as I walked in I noticed how clean and uncluttered the place was. The staff was very friendly and professional. They asked what I needed to store and suggested a 5 X 10 unit, at no time did they try to push me into a larger unit. Then they took me to show me the unit and I thought it may be a little too small so I inquired about a 10 X 10, The took me to a 10 X 10 and I decided on the 10 X 10. The rental process was quick and easy. The only improvement I would suggest would be to have a dock with a ramp to load and unload heavy objects.
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Iris Corrales
First time using storage space and I have to say that the customer service was excellent! Called in the call center to see availability on storage and was able to reserve a storage space. once I arrived at the naranja location the service was excellent! David was very helpful and was able to explain all the details of the storage and was able to get the storage space I needed. I would definitely recommend this location to friends and family, thanks again for being helpful. keep up the great work.
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Kassandra Santana
If yoyr looking for clean and well maintained storage this is the place you want come to, I had my storage at cube smart nit kniwibg about this place when a friend told me about, just to say the people that work gere very pleasant and store manager henry showed me around and was so polite not only with me but other people that where in the back moving in, this place is super clean cant believe I didnt come here before looking for storage , you need storage this is it extraspace storage
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Brenda Valentin-DelSol
I AM SO AMAZED AT THE INCREDIBLE CUSTOMER SERVICE EXPERIENCE I HAD WITH EXTRA SPACE IN NARANJA. FRANK DEL SOL RECOMMENDED ME TO RENT AT THEIR FACILITY AND THE PRICES WERE INCREDIBLY AFFORDABLE. I LOVE THE CONVENIENCE OF THE ELEVATOR, SECURITY, PLENTY OF MOVING CARTS WITHIN THE LOADING AREA, EXTRA ATTENTION TO DETAIL PROVIDED. WELL WORTH RENTING. IT NEVER GETS TOO CRAZY AND EVERYTHING IS REALLY ORGANIZED. NEVER EXPERIENCED ANY REGRET RENTING. YOU GET WHAT YOU PAY FOR. TWO THUMBS UP!!!!
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Julexsis Artiz
Albert & Joel are awesome, they are very patient and kind and they make there Renters a Priority. I always see them walking the halls cleaning, whenever I go to my Storage. They are always smiling and friendly. I always feel safe and secure when I am there. I have been to other Extra Space Storages, and this one is my favorite. I will recommend this facility to all my friends. Albert and Joel are the best and Keep the facility on top notch. More than 5 STARS.