Address: | 16200 SW 137th Ave, Miami, FL 33177, USA |
Phone: | +1 305-234-2577 |
Site: | storagekingusa.com |
Rating: | 4.1 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–2PM |
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Brittney Cooper
Ive been using this storage location for over two years and have never had a problem. As of January 7, 2014, Storage King USA started managing the place and the new owner is a huge jerk! For two years I have always received an invoice/receipt via email for my monthly payment. I have not received anything since the new management took over. When I received a letter stating that the monthly price was increasing, I called to request an invoice. The owner said that "in his business, they do not provide invoices." I agreed to receive them by email, and he said "I do not have to do that." Ive never heard of a company refusing to provide a receipt for a payment. After ending the conversation that was going no-where, he had the nerve to leave me a voicemail saying, "I dont need to apologize to you." To top it off, I recently saw a roach by my unit and this new cheep-o stopped playing the music over the speakers. Im sure hes too cheap for an exterminator too. Needless to say, Ill be moving all my things to a new unit this weekend.
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Ben Baltha
I highly recommend STORAGEKING.USA located in Kendall. This is undoubtably the best storage location in the area. We have been using storages for 30 years for business and personal use and our experience with the personnel in this storage since it changed owners last year has been not only pleasant but customer-service outstanding. The gentlemen are always professional and diligent. Every time we had to call for assistance they had left the office and attended the matter resolving the issues efficiently and with a demonstrated desire to help. We have seen the administrator and assistant staying late just to make sure clients can accommodate. We have seen their patience and professionalism when obnoxious or frustrated costumers come around. The place is always safe and clean. Bathrooms are impeccable. 11 people in our network is using this storage now and all I hear is positive comments about service and the new administration.
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josey L
This place was more than expected. Extremely secure! (Trust me, i was putting my stuff in my unit one evening and i didnt realize the time. At 932pm I was going downstairs and couldnt go back up! My unit door was left wide open! I called the office and left a message and figured Id be there when it opened to secure my things. Came 6am in morning, I was able to lock it up. The staff came up to me when they saw I was there made sure i got assistance. They said the cameras were there to watch it all go down hahahaha they made sure everything was good and reassured that security was top notch. With that.... it goes to say, that this place has excellent service!) The place is cleaned and airconditioned which was a plus. Moving stuff like that can get pretty tough in the heat. Next time I need storage, Ill rent here in a heart beat! I recommend it so!
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Cindy Black
I cannot say enough good things about King Storage on SW 137th Ave. Miami Fl. The property is very well maintained, clean, and everything works! Thomas, the property manager is wonderful.... he went out of his way to help me find the correct size unit, advised and spent time with me. So very rare these days! He was wonderful!! If you are looking for rental storage I highly recommend this facility! Cindy Black
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Lizbett Ortiz
I have had to use the storage location twice and its always a pleasure. the staff is very helpful, the property is very clean and very easy to access and you can even make online payments. I highly recommend it!
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Yadalla Mufdi
This is a GREAT storage facility! Great hours and staff is extremely helpful! Thomas the property owner will make sure you get the best deal in the area!
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George Engle
They never answer the damn phone and the storage unit doors are difficult to open due to lack of maintenance. And the prices are expensive.
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Jose Sanchez
Bad service I do not recommend this storage facility they have stolen my money, charging me for an additional month that I never used!
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Anonymous User
Way overpriced. A million better options in the area just look. Good place to stay for the free month. After that the price increases.
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Anonymous User
I loved their service it was phenominal and they knew exactly what I needed just by telling them!
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Anonymous User
Fantastic Place. Convenient, clean, best service ever. Great place for the money
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Anonymous User
Big Key Self Storage is a Fantastic Place: clean, price right and great staff
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Cristina Miguez
Very helpful and professional. I will recommend to anyone. Best in Miami.
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livan tapanes
Very good
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Natalie Calixte
I like