Address: | 650 4th St, Vero Beach, FL 32962, USA |
Phone: | +1 772-494-6327 |
Site: | publicstorage.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM |
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Chris Hope
I was looking for storage space and found Public Storage online. I submitted my information and soon after Annette called to tell me about information on the units, the costs and availability. We then scheduled a time for me to come look at the units and drove down there and met her about an hour later. After arriving Annette thoroughly explained the terms of renting the unit and showed me 3 available units. She was a real pleasure dealing with, knowledgeable, great personality and its obvious she loves her job for it shows. I could not ask for a better experience than the one I had dealing with her. Also the storage unit property was very clean and maintained. Its easy to get around that property and I would highly recommend this one to anyone and be sure to ask for Annette for she will put a huge smile on your face in the process and is guaranteed to make that dreaded move much delightful. If Public Storage ever did a "Undercover Boss" episode and met with Annette and saw first hand her positive attitude then they would realize what a real amazing employee they truly have. If everyone was so nice and helpful as she then this World would be a better place.
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Jeff & Mary Ellen Cowhey
We have owned a storage unit at this location since 2012. Having never needed to access the storage unit I walked in without any keys and clueless. Mary was tremendously helpful in reaching my husband at work in NYC to grant me access to our unit. Since we havent visited the unit in 4 years I was unable to get the key to unlock the unit. Mary came right out to help me with wd40 and waited with me until we could get the lock and key to work. She was ever so patient with me as I was very frustrated with myself for not being able to get the door open. She was kind enough to explain and help me open the unit and gave me detailed instructions on how to lock back up when I was finished. Mary went out of her way to offer assistance and help. Many thanks Mary for all your help, Mary Ellen Cowhey
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Teresa Baker
This is the place to be!!! I searched all over town for a storage unit but none compared to the one I found at Public Storage!! I am impressed with the bright lighting, wide aisles and the cleanliness of Public Storage. Annette went above and beyond my expectations! She took the time that I needed to make sure I understood the process and answered all my questions. She was there when we started moving in and stopped by to check on us and see if we needed anything and welcomed us to Public Storage. A week later she called just to say "Hello" and asked if we had any questions or concerns and ended with an invitation to stop by her office or call anytime. She made us feel as if we were her only customers. Truly 5 star customer service! THANK YOU ANNETTE!!!
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Sarah Bailey
After driving 3000 miles across the country my husband and I didnt want anything to do with our household goods! We searched Google to find a storage facility and called while we were driving down to Vero. We assumed it would be a lot harder to set something up but David the manager made everything quick and easy... Even in the pouring rain while showing us our unit. We had no idea about storing our stuff and didnt even think about the humidity here but David explained everything to us and insisted that we get a damp check to protect our stuff. I would recommend this public storage to anyone! Especially if it is your first time storing anything.
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Adrian Figueroa
Im back! 3rd time coming to public storage and all 3 times i got Mary who is awesome at what she does! She makes you feel at ease during the most stressful of times! Extremely knowledgeable, has great customer service skills and friendly! Another lady Joanne was there also and she was very kind and friendly. those two seem like the "A" team of management! Mary definitely is my go to but Joanne also seemed great! Honestly more places need employees like this! The facility is clean, easily accessible and great for storing! Wouldnt want my items anywhere else! You wont regret renting from public storage!
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Robert Guma
I have used Public Storage system for the last 25 year. However, I am totally impressed how the manager Miss Annette has the most beautiful place for us a users. The place is extremely clean, well managed. Furthermore, the degree of respect to, not only for me, but for all the clients that I happened to be there, it is the best that Public Storage can pay for. The courtesy, integrity, honesty that Miss Annette brings every day it is the best. Miss Annette is the best manager I have seen all over the Public Storage I have been. Thank you so much for having her there.
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Jerry Gernie
Mary & Melissa did a great job signing me in and ensuring the space we reserved was ample and adequate. They were also kind, friendly and knowledgeable. The pricing incentives and availability really helped me transition well in a short window of time to secure a location. I am very appreciative for these folks and Public Storage should be very proud to have Mary & Melissa represent their organization. PS is a class act and would recommend anyone to them because it was truly a good experience and a pleasure doing business with them - Happy New Year!
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Roma Shepherd
Annette was so much help and so patient with me, I wasnt sure what size unit I needed and she was so helpful showing me the different units, I had to wait for my fiance to get there to actually make our final decision and she was so patient with that and took that opportunity to show me all the things available to me thru public storage. She had a smile on her face the entire time and even remembered at the time of my first payment that my fiance had been sick and inquired about him. I will definitely recommend public storage and especially Annette.
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Selene Mcgrady
My husband and I was looking for storage while our home is being tiled. We went to Public Storage and meet Justin there. Could not be any more helpful than he was. Took us around and showed us unit to help us decide what size we needed and how easy it would be to get furniture in and that made our decision right for us. The insurance they offer was a great relief too. We give Public Storage and Justin 5 stars. Thank you so much Justin, Jose and Ruby Sandoval
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dennis widenhoder
having retired as managing partner of Bridgestone Firestone I can appreciate having Mary to be there to provide me with a warm greeting and friendly smile. She keeps the place neat and clean just as the company would wish. I spent much time searching for people with these attributes, appreciate what you have. I know I do.