Walmart Tires & Auto Parts

Address:	3801 Tampa Rd, Oldsmar, FL 34677, USA
Phone:	+1 813-855-8451
Site:	walmart.com
Rating:	3.2

Location

Photos 11

Reviews 7

James Whiteaker

First, I am a weekly Walmart shopper and like the store. Further, I regularly use the Tire Center for oil changes and tire rotation with good results. However, I recently had a new battery installed in my 2002 Town and Country van. After I left the store, I noticed that the speedometer was not working. I took the van to my local Chrysler dealership and explained the problem and my recent battery change. Chrysler told me that the speedometer gets locked down is power is not maintained to the instrument cluster. Chrysler reset the instrument cluster at a cost of $125. On my next visit to Walmart, I took my Chrysler paperwork and explained the situation to the dept manager and asked for reimbursement. His response was that he had never heard of this, so he was skeptical. I pressed my case and he said that he would have to file an insurance claim. Completing the paperwork took about 40 minutes. In a few days, Walmarts insurance company, CMI, called me. I again explained the situation. CMI (Blake, representative) said that they did not accept any responsibility for repairing their damage unless I could present incontrovertible evidence of their responsibility. Since I thought that I had, I asked specifically what they needed. Blake told me that he could not tell me what he would accept, only that he needed incontrovertible evidence. So, not knowing what CMI (or Walmart) actually needs as proof, I am stuck with a $125 charge for having Walmart install a $105 battery. What really galls me is that Walmart will not stand behind the service that they provide. So, my advice to others is to avoid any electrical service at the Tire Center. Walmart does not have the expertise to work in this area and is not prepared to remedy any errors. (September 2015)

ART butterfly

I know this isnt a full service auto repair, but god damn, can you guys do anything?? Tried to come in for an oil change for my own car, a chevy Aveo 2011, claimed they didnt have the "tools", and had to take my car elsewhere. Came in with my mothers car a few months later, a Jeep Cherokee 2001, for a battery change and couldnt even figure out how to take the battery out of the engine. And while we were there, heard them talking to someone about not being able to change a single tire on their car because of a bolt. So, dont waste your money and dont waste your day trying to mess with them. Just take your problem to someone who knows what theyre doing.

Chris

They are always very bzy but for a walmart thats to be expected. Great prices. Do not bring your expensive for a sports car there because they dont have the right equipment for it.

Anonymous User

because its invisible............................. ............ ................................... ............

Brian Horrisberger

For weeks they have not had the tool to change the oil on my vehicle. I will go to jiffy lube.

Jason Langella

AJ the manager in automotive turned a bad situation into a good one.

non comply dance

Guy was a smart alec over the phone so I never went.☺