Address: | 3651 Alafaya Trail, Oviedo, FL 32765, USA |
Phone: | +1 407-366-8825 |
Site: | cubesmart.com |
Rating: | 4.3 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Nat Reid
The staff is as friendly and helpful as possible, they are very laid back and very nice people. They will remember your name and greet you with a smile when you walk into the office, and are always happy to answer questions and help as best they can. Pricing is pretty standard for the area. Units are relatively clean and are clearly treated for bugs in between uses (hey, its Florida, they do a real good job of keeping out bugs). I left my storage unit unlocked by mistake once and they called me less than an hour later to tell me they had noticed and locked it again for me. Storage facilities and pricing are standard, the staff however are wonderful.
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Carol B
Drove two hours to get there to get our furniture out of storage only to find the gate did not work and no one was around to open the gate. People at the emergency number call center were rude. Had to drive back home two hours with no furniture. Called the manager, Chris, the next day and he was very apologetic and said they had someone out there that morning working on the gate. He also gave me his cell phone number to call if I had anymore problems getting in and said he would compensate us for the inconvenience. Not a great experience but most of it was bad timing. Management does seem to care so that was nice.
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Karen Lovisa
I am extremely pleased with my relationship with them. I decided to leave public storage because my rent is almost double than when I started and they keep going up.Cubesmart storage has the best customer service i have ever seen. The staff seem sooooooo happy to help me. There rates are sooooooo affordable. Please dont waste your money at public storage, u can get a great deal at cubesmart. I was not paid for my review either and I feel financially relieved and free that I am here with them @ CUBESMART...thank u for serving Oviedo
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Ayla Cruz
Called over the phone to get a parking space for a trailer, spoke to a very kind man who helped us and instructed us to drive to this storage because he said that this place had space to leave a trailer with a load just for one day. After getting a confirmation and heading over to this yard they cancelled our order n told us to find somewhere else to park. Future customers they will not take your truck with a load of the vehicles you are hauling have no proper documents. Dont waste your time even if its just one night! Good luck.
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Giancarlo Bologna
Woman working at customer service was extremely nice and helpful with the whole experience. She was happy to answer any questions we had and the prices are reasonable. The only thing that kind of sucks is it isnt open 24 hrs and is open 6am to 10pm. Also theyre changing their lock types so a typical pad lock doesnt work and they charge $13 if you buy one from them which is kind of pricey just for a lock.
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Daniel Maret
The move in experience was great. I worked with Mayra for the majority of the move in and she was very accommodating. The biggest draw to this location is the moving truck they provide. The truck only cost about $12 total for gas and fees and was a huge help to get my belongings into the unit. Id definitely recommend this location for storage.
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Rebecca Laing
Convenient location next to UCF. Easy registration and sign up process. Amazing price. Clean unit. No problems. Friendly staff ready to help however they can. I would recommend this CubeSmart especially for college students moving in and out or in need of storage. I would use CubeSmart again for my next storage use.
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Rob Carter
I have been using Cubesmart in Oviedo since 2004. They have always provided me excellent service. I would recommend the Oviedo office to my friends. The staff was extremely friendy especially Ms. Myra. Thank You for your excellent service.
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Maria Theresa Ann
Well let me talk to you about Mayra Phillips she has a Wonderful personality, and is a wonderful general manager. She takes care of me as her customers. and makes me feel she is solving any problems. Shes great. Thanks .
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Sean Ramsay
Very helpful and accommodating, which makes such a difference when someone is having to pack up and basically store their entire life. They helped relieve at least one source of potential stress in this process. Thank you!!!
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Tony Jakusovas
Chris was very helpful and friendly. He answered ALL my questions. This location is close to UCF.
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Robert Hayes
Very professional and courteous service. Knowledgeable about size storage needed and priced right.
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Renee VanCamp
the experience was a good one and the gentleman was very nice to deal with.
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Anonymous User
Right around the corner from where I live. Staff is friendly and helpful.
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Marvina Nickens
When I walked in i was greeted with a smile personnel was very helpful
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David Harbour
We attempted to store RV and space is very limited. Adequate upkeep