Address: | 1375 Pioneer Trail, New Smyrna Beach, FL 32168, USA |
Phone: | +1 386-957-5230 |
Site: | storquest.com |
Rating: | 4.6 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–3PM Closed |
MA
Matt Tucciarelli
After shopping all available air conditioned storage options in the NSB area, StorQuest was by far the best option for us. Competitors offered higher prices for the same size space as well as only 2nd floor, forcing the use of small elevators to move our 10x20 possessions. StorQuest is all on one level, making for easy unloading and access to our storage unit. The staff went over and above to accommodate us in the following ways: 1. Held 2 units in reserve for 6 weeks until we knew which size we needed without a deposit or charge. 2. Did not bother us with phone calls in the interim. 3. Offered 1st month @ $1.00. without forcing a commitment onto us, just month to month. Matt & Teri Tucciarelli
RA
Ralph Scott
Peggy Hallett, the property manager, was awesome. I showed up with my motorcycle for storage just before a rain storm. Instead of requiring me to compete all the leasing documents first, Peggy quickly took me to a storage unit first, so that I could beat the rain. After my motorcycle was securely stored before the rain began, we returned to the office to complete the leasing documents. Peggy was quick, professional and extremely courteous and customer focused.
GE
Gerald Hoffman
Terrific people and experience. We needed a 10 X 30 A/C unit that wasnt available, so we reserved 2 smaller units. A week before moving the larger unit became available and we took it. It was clean and COOL, in a hot, humid climate. We notified them about checking out 10 days in advance of leaving, and even though we were about 4 days beyond our contract date, they forgave the added charges. I wouldnt hesitate to recommend this facility or use it again!
JO
Joseph Gonzales
Awesome facility,people were so nice . The place is huge with lots of room for whatever ya need without all the crowded . Wendy did a very nice job checking me in . Ms sherri did an amazing job making sure i was happy when i left . I go to that part of florida almost every year an i will be sure i use storquest slf storage again,its highly recommended by me an many others....thanks again storquest for all the hard work to make us happy
SU
Suzanne Hales
I never had to store my belongings. I was worried about critters and heat. I stored my things in an air conditioned storage shed. I did not have one bug. All of my stuff was just fine. I had everything I owned in this shed for over a year. I will absolutely recommend StorQuest Self Storage to anyone that asks. The employees are courteous and more than happy to take payment over the phone. (Which was very convenient for me). Thank you!
BI
Bill Gahagan
I really like this storage facility. They keep the entire facility clean, even the back areas. The conditioned areas are really conditioned!!! and clean. There are no strange scents and everything is in good working order. The roadways are clean. No oil spots and no leaves piled in corners. The administration personnel are simply easy to talk to. A real Florida feel here. Thats an important feature. Its good to be home!
NG
NG Morgan
I have been with this StorQuest Location for several years now. Sheri has been super to work with, most professional and quick to address/ respond to any issues. Always willing to help out where possible. Highly recommend this StorQuest. Have used other storage units in different places I lived- this has been far the best one. Thank you for being so professional. NM
RO
Robert Kulikowski
Peggy helpd me find a place to store my boat for a week while vacationing in LESS THAN 15 MINUTES from a phone call to drop off. She was very pleasant, and I felt my boat could not have been in a more secure location. I will be visiting with Pioneer again in the future and would recommend anyone in the area take advantage of what they have to offer.
TH
This Seasons Table
I was looking for a rental unit fast after selling my home. Peggy made the process seamless and we were able to get in to the unit immediately! The location is perfect and the unit is clean and secure. I feel very safe having my items stored at StorQuest while we transition into our new home. Thanks Peggy and StorQuest for great professional service!
BE
Ben Seeley
I found Peggy to be the most incompetent manager of any type of establishment I have had dealings with. She is extremely disingenuous, has no follow through, changes her story several times in each conversation. She also refuses to answer a direct question especially when you are making a point. The company raises rates constantly. Be Aware!!
CH
Cheri Mignot
I have rented a unit here in the past, and have recently rented again. Units are very clean and pest free. The girls at the desk are very friendly, helpful and knowledgeable. I would not hesitate to rent there again should need be, and I definitely recommend this particular facility to anyone looking for a storage unit.
TH
Thomas Ferencek
First of all the staff is professional and personable. They were able to answer any question I had and made me feel right at home. I like that there was a security code to get in and out. The facilities were clean and kept up. I was only there for a month, but I would recommend StorQuest for anyone. Good job!
JO
John Flanders
The staff always works with me to insure I had access to our unit. I work in the medical industry so extended and immediate access was crucial. We recommend Pioneer Trail Storage to all of our friends. I moved out only because I built a larger home and no longer need the additional room for storage.
LE
Leigh Norber
I needed a storage locker fast. The Sherri was friendly, professional, courteous and helpful. It took about 10 minutes to set up my rental. The storage unit was clean and conveniently located and it fit my needs exactly. In fact the entire facility was spotless and immaculate. Thank you Sherri!
TH
Thomas Martucci
I live in Orlando, but kept my boat at this facility for six months and was pleased with the service. I never felt like my boat was comprimised at this location. Management is very helpful and friendly. I would recommed this facility to a friend. In fact, I will be back in the summer time.
BI
Billie Daily
Wendy helped us get a storage unit to put the rest of our belongings after Hurricane Irma destroyed most of our household items. She was very caring and made us feel at ease. Would recommend them to anyone who is in need. Thank you so much Wendy.
CA
Carol Doherty
Getting a climate controlled storage unit was high on our priority after getting hit by a tornado and having to get everything out of our house. People there were excellent to work with! Place is clean and easy access.
CA
Carl Folmar
How awesome were you two, totally awesome. Wendy and Sherri were great, they were so nice and helpful I couldnt have done it without them. Two great employees, whatever they make they deserve a raise.
DA
Daniel Catalo
The staff is nice, the prices suck like everywhere else but Atleast they have cameras and fences all around. And its not difficult to maneuver a pick up truck and trailer inside the facility.
DA
Darrell Grays
Customer service rep was friendly, helpful and pleasant. The unit available was clean and suited my immediate needs in time sensitive matter. I look forward to a postive business experience.
TE
tess Eby
Very clean and secure. Peggy was very pleasant to deal with, completed the transaction in less than 20 min. Close to New Smyrna beach boat access. I would definitely recommend this place.