Tires Plus

1100 Alafaya Trail, Oviedo, FL 32765, USA

Address:	1100 Alafaya Trail, Oviedo, FL 32765, USA
Phone:	+1 407-536-6915
Site:	local.tiresplus.com
Rating:	3.5
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–5PM 9AM–4PM

Location

Photos 10

Reviews 7

Jay Bird

my suv had been pullin to the right and was off the steering column alignment slightly. i went in with a coupon for the managers special. which includes rotation, oil change, balancing, and alignment. well i rolled in there, and they took my suv and did the work, then the counter guy xomes over after a while and tell me how my breaks are bad and my tires are so severe theyre gonna blow out any moment. well this was my first thought, "why the hell did they even bother doin the service then?" if my "tires" were in such bad shape any self respecting tire place would know that it wouldnt be worth it then to do any of that work. also as i had told the counter guy before they started, i didnt really need the oil change yet since i was 1k miles ahead of schedule. anyways after they gladly took my money i left, and got onto alafaya.....my vehicle was still pulling to the right, and now there was a vibration st random speeds. i did a u-turn ad went right back. i went inside told the counter guy my concerns, and he went outside and started vehemently blaming the tires. saying that every issue i was having was because of the tires. he then proceeded to try and sell me his tire package on the spot saying that it would fix everything. knowing full well as i had said im low on funds,(i paid with a coupon for gods sake) he still tried to get me take out a credit card through them. needless to say without new tires to test his theory, i had no choice but to leave. ive been driving on them for over a week now, and the vibration(shaking) is just as bad, and the alignment is truly completely off. as anyone who knows squat about cars, if you have to tilt your steering wheel at a different angle to keep straight, thats called alignment. not tires. if it was the tires, the vehicle would swerve even if the steering wheel was straight. these guys didnt do the job right, and tried covering it up buy blaming the tires, knowing full well i couldnt afford to replace them. since then i have had multiple people drive my suv and all have told me the same thing. "dude you got screwed."

Amelia Frederick

Made an appointment online to bring my Jeep in for new tires. I had selected a cheaper set that was on a special sale and made an appointment for the same day. Within 10 minutes, the manager Keith called me to let me know that unfortunately the tires I picked were actually being discontinued and were not available anywhere in the district. He recommended a set of Firestone and explained why he personally felt they were better tires, and also gave me a large discount off of their online price to make up for the higher price I had to pay since the tires I originally selected werent an option. I knew this tire discount was a very good deal also because I had actually been considering those particular tires at first and price matched them to other local shops, but changed my mind because of the price. When I arrived for my appointment, they were ready and waiting for me. They checked my car over and were honest and sincere, which Im not exactly used to seeing at some auto shops. As I waited for my car, I overheard the manager talking with other customers and his attitude, honesty and integrity were the same for everyone. I felt very secure allowing them to work on my car and in spending my money here. Highly recommend and will be sending business their way.

Bill Galbraith

They got one star only because I could give them less. All they had to do was replace two tires. One of my rims was damaged, and one lug nut was ruined. These are special lug that are a dealer-only item, to the tune of $25 each. Are their technician so dumb that he didnt realize he broke it, or didnt want to admit it. Either way, why would I ever trust them to ANYTHING ever again. I was also sold an $80 alignment, even though my car needed new hubs. It is really easy to bump the tires and get the machine to register being out, but without the alignment, the warranty is void. The correct thing would have been to replace the hub first, then do the alignment. I cant imagine how much I would have been charged, or how much they would have screwed up if I had let them change the hubs instead of doing it myself. Yes, I am a knowledgeable car owner. If I find things that are done wrong, it pisses me off knowing that many other people were done wrong. At least they put close to the right amount of air in my tires. For that, they can keep their one star. Never again.

Matthew Precopio

I had to have shocks and my brakes replaced, let me tell you what incompetence gets you. Drove maybe 15 miles before realizing my back tires were on fire and smoke! Apparently they put my calipers on brake and I was essentially driving with the brakes on for 15 miles. Aside from freaking out I had to have the brakes and the calipers replaced again! I realized that could have been human error and luckily nothing had permanent damage so I decided to give them a second chance with an oil change. Never again will I set foot in this place. They charge you for a service check and then dont know how to fix the problem with the vehicle, they just advise you to bring it to the dealership but still charge you, nicely done. Useless.

Rianne Clark

I walked out to my car yesterday and realized I had a completely flat tire, and that I needed a new set of tires. Called up tires plus and they fit me in immediately. When we got there, they were ready to go, and helped my find the bestdeal for my budget. Nick was awesome! He realized that 2 of the tires they had were 3 years old, and ordered a new set for me! They got there super quick. With all new set of tires and an oil change I was in and out in an hour. The staff is super friendly! My fiance always takes his mustang to them, and now I will be taking my toyota to them from now on! They earned a customer for life yesterday!

Danny Gifford

Ive been to quite a few Tires Pluss in my day and I have to say this one did it for me. Customer service was horrible. They try and take advantage of you and the situation you are in when you go in for a simple repair. Appointment or not they still take hours to complete the job let only a simple oil change. After getting a tired repaired they threw my spare tire in the back seat which they failed to properly put it back under the car. The attitude they will give is rude and non professional which is why I will no longer be getting service from Tires Plus anymore.

Akram Massoud

They are trying to sell any products, like they told me one of filters needed to changed then I said yes then I remembered that I got changed the filter recently so I asked to see it they told me it just about to be dirty. Prices are high, not onset. One time I started to show my frustration because my care stopped in the middle of road then the manager saw me yelling so he told me to leave the store and to go somewhere else it is so unprofessional even if you have an angry customer you should listen not to tell the customer to go somewhere else