Hewett Tire & Auto Center

517 Airport Rd, Panama City, FL 32405, USA

Address:	517 Airport Rd, Panama City, FL 32405, USA
Phone:	+1 850-769-7323
Site:	hewetttire.com
Rating:	4.7
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed

Location

Photos 8

Reviews 12

amandawestcliffe S

I came in with a coupon that said oil change which included a tire rotation for $22.99. Im new to the area and prefer to utilize local businesses over chains so I thought Id give them a try hoping I would find a trustworthy spot for dependable oil-changes. I made an appointment, brought in my car and presented my coupon. While waiting in the lobby a worker repeatedly came in trash talking his job and co-worker. Although, unprofessional I didnt mind that so much, after all its a tire shop. After the car was finished I paid and asked "Did you rotate the tires?" "No, you have to ask for that." The worker said. I argued my point that it was included as part of the oil change per the coupon but needed to get home so I didnt argue the point much even though I knew I had an overinflated tire. Then the worker said "They should of leveled them off still". Just then tech had worked on my car came in a the cashier asked "Did you level off her tires?" The tech said "yes". As I was getting my car the guy from the counter said "Well it is Friday" as if that should have a bearing on whether I get good service or not. Sure enough I get in my car and check the tire pressure on my cars computer and loe and behold, the tires hadnt been touched. Like I said, I needed to get home to my child so I wasnt going to push it too much and besides I didnt want to risk the guy bitching about his job and co-workers touching my car for fear of some sort of petty retaliation-the tech that said he leveled the tires had just left. So between the shortcomings in service and the baldfaced lie I probably wont be back. Anyone know a better locally owned place for oil changes?

KITTRICK LEVERETTE

Hewetts tire and auto center is some straight scammers. I had the worst experience dealing with them and they didnt even do no work on my car it was all about their customer care . I took my car to be checked by them and they didnt tell me in the beginning that it was a charge to check out my car. Long story short they just put my car on the rack checked it gave me a high as quote then after every thing desired to charge me for checking and when I told them hold on u didnt tell it was a charge I would have went and got the money first then came back they told me they didnt have to tell me then when point ed at a sign that was very unnoticeable in the back and it also didnt have nothing to do or didnt even really confirm I had the pay and I didnt have the money on me at the time and he refuse to let my car of the rack he also told me the only reason he was charging me was just in case I got the work done else where and if I let them do the work he would give the money back I called my attorney no she said this was against the law he tried to tell me it wasnt he also priced galves me on parts and labor I would have eyes anyone not to use these guys they are scammers it was one of the most worst customers. Ive ever had also was very embarrassing I had to call someone to bring me the money there also was no signs else where that included a fee to check

Matt hossenfeffer

HONEST MECHANICS. For my money, this is the best shop in Bay County. They are upfront about their rates and prices, which are reasonable. They will explain them if you want. They contact you if they find anything else wrong, they are quick and stick to their estimates of both money and time. They save your parts in case you want them. They are thorough and meticulous. They are helpful and knowledgeable. Their advice has not let me down yet. I do a lot of my own work but anytime I have something that I cant or dont want to do myself to my vehicles I go to Bills shop and his shop only because I know I can trust the work that gets done.

Erica Smith

The most honest auto repair in Panama City. I came in an HR and 15 min before my sons drs appt asked if they had time to align my truck or if I needed to come back I another time and the owner said he would. He made sure the mechanics knew I needed it done at a certain time and they were done when they said it would be. Everyone was so friendly and caring. When they were done and I went to pay it was cheaper than what was quoted. I will always take my truck here even if it just needs an oil change. They will always have my business!

Ernest Hooper

Extremely slow. Called 4 days early to make sure they could see me at 1:00 to get 2 new tires. Didnt take my car back until close to 3:00 and then when they finished (@5:00) they had put 4 new tires on. I only needed 2 new ones, the other 2 only had a couple thousand miles on them. I had to wait another 45 minutes for them to put my other tires back on. Ended up sitting there for almost 5 hours to get 2 tires and front end alignment. The people were very nice and I think they did a good job but I wont be going back.

Rick Saenz

AWESOME SERVICE :) THEY ARE TRUE TO THE CUSTOMERS AND DONT PUSH YOU TO FIX THAT OR THIS. THEY LET YOU KNOW, AND REALLY ENJOYED THAT . BEING FROM CALIFORNIA LOTS OF SHOPS THAT FIXING CARS. IVE ONLY KNEW 2.... IM 46 YEARS OLD STRUGGLING WITH MONEY BUT THEY WILL WORK WITH YOU. IF YOU NEED YOUR CAR FIXED. TAKE IT TO THEM. GREAT WORK AND HONEST FRIENDLY. NO BODY ASKED ME TO WRITE THIS. I DID CAUSE MONEY HAS GOTTEN SO TIGHT CAUSE OF MEDICAL TIMES NOW.

Ronald Keck

The Chevy 2002 pick up was repaired it had a faulty distributor in it that went bad they re-repaired it at no additional cost to me and it runs great I also paid for a tuneup and receive a free oil change and tire rotation. They had my truck the next business day ready for pick up happy customer I would highly recommend their service and will be back. Thanks guys at Hewitt auto repair

B Meyer

Im in Illinois and called them, spur of the moment, to help one of my customers that had an issue while vacationing. Heather answered the call and took them in immediately without hesitation. I found them because we are both AAA approved repair facilities and they did not disappoint. Thanks so much to the crew at Hewett, you guys are awesome.

Amanda Brackin

Great local business! I had to bring my husbands truck in for new tires. The price was spot on! There waiting area was comfortable enough. The staff was super friendly and great company! They gave us a nice warranty as well!

Ashley Hewett

Amazing service and price !

William Shaddox

Great customer service

Bruce Wishon

Bill his crew