Address: | 2051 Martin Luther King Jr Blvd, Panama City, FL 32405, USA |
Phone: | +1 850-252-8570 |
Site: | firestonecompleteautocare.com |
Rating: | 4.1 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM |
DA
Daniel Adkins
They stand behind their work and will make sure you understand your options. I have been going to them for our vehicles maintenance after being lied to by dealerships and other places in town too many times. One of many examples was when I was told that I needed tires from Panama City Toyota on our Sienna I went to this Firestone for a price quote. Doug, the most customer service oriented person I have ever met, went outside with me to look at my tires and get the measurements of my tires. He looked at them, pulled out his tread depth gauge, and asked me "who told you that you needed tires?" I said "Panama City Toyota." He told me to hold on as he went and grabbed me a tread gauge for myself and then showed me how to use it. Needless to say I came back to buy the tires from Doug when I actually needed them. I have been coming here for all of my maintenance with them ever since for every vehicle that I have owned since. Yes, if you do not have an appointment with them youll probably have to wait; however, they are worth the wait and scheduling. Go see Doug or the GM Dallas and see for yourself, they care about their customers! Sincerely, Daniel (FYI I drive from Chipley to come to this Firestone)
JI
Jim K
I went in to replace my battery because the one that had been installed in 2015 died (under warranty). They replaced a belt on my car... Im over at the Ford dealer getting my oil changed, and theyre telling me that that same belt needs replacing! its been maybe a month since Firestone replaced it. Save your time and money and go somewhere that replaces with quality parts.
DO
Don Conner
Stopped by without a appointment on Friday before a holiday weekend. I was traveling from out of town in my RV. They checked my tires and explained the problem and resolved my concerns. Thank you for a job well done. They were very professional
WE
Wesley Smith
Always received exceptional service. Staff goes above and beyond. Dallas , Billy , and Chris have become part of a select crew that touches my cars other than myself. Thank you guys.
TH
Thomas Loope
I had an extremely long wait time for an oil change to come to find out they did not have the right oil, so the did me a favor and used full synthetic instead of a blend.
MA
Marcus Jolly
I come in this place often for my routine maintenance…in fact, they know me by name. Great crew. Excellent customer service! Always gets the job done. Dallas is the man!
SC
Scott Forbes
Repeat customer. A bit frustrating. Had an appointment for an oil change. No sign after missing that by an hour. May as well have been a walk in.
RU
Russell Baker
Reallllllllyyyyy slow. Takes multiple hours for oil change and tire rotation. My vehicle sat for over a hour in the bay without anyone touching it.
CH
chris cornelius
Great prices, great service, wonderful people willing to help. Not one of those vulture places that try to get you to buy stuff you dont need.
SH
Shonda Deese
Great for any basic maintenance and not just tires. They always have specials and dont try to sell you on stuff other than what you ask for.
GO
Gofa Kurself
This place is SO exclusive. Call and talk about their full schedule. Youd be honored to let these people mount your tires
DA
Daniel Flisek
Great service, extremely friendly amd knowledgable staff, and the prices are way better than the dealership!
RO
Robert Matera
They try hard to do the right thing. But smells like cigarettes smoke from the sellmen
DA
David Drake
Very fair prices and HONEST employees.
CA
casey savell
fast service and competitive rates
CA
carl daley
They take good care of the car
SC
Scott Cantrell
Great service