The UPS Store

2263 W New Haven Ave, West Melbourne, FL 32904, USA

Address:	2263 W New Haven Ave, West Melbourne, FL 32904, USA
Phone:	+1 321-821-4848
Site:	theupsstorelocal.com
Rating:	3.9
Working:	8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–3PM Closed

Location

Photos 15

Reviews 13

Nik

Giving this place 1 star is far more than they deserve. 1 of the employees, who begrudgingly gave the name "Alex" was hands down the most terrible customer service I have ever had thus far in my life. As I was standing by the counter he grabbed my package out of my hands. Then whilst I was asking a question about my package he cut me off and put his hand up and said "ok ok ok I dont have time Im in a rush so I can leave in time" I was in shock and was silent for a moment and he responded "ok bye have a good day Im backed up and I need to leave in time" I was in the store a total of 2 minutes, I asked 2 questions, one of which was "what is your name". As I walked out the door I saw and heard him yell out "ahhh" and he was banging things around.

Sherry Young

A few days ago my husband needed something notarized. After driving around Melbourne and having several banks refuse because we didnt have an account with them, we went to the UPS store on New Haven. My husband is a disabled veteran and has to use a power chair, so I went in first to see if they could do it. The manager, Stuart, was so nice and said it would be no problem to notarize our document. When I mentioned that I would have to go unload my husbands wheelchair, he even came outside to our truck so my husband and I wouldnt have to unload the wheelchair and come inside! Stuart is a friendly and considerate young man and deserves many kudos for excellent customer service.

SL Persi

Great customer service from David. I had many items to ship and he was helpful, patient and efficient even with a line of people behind me on this busy Monday evening. He was polite and pleasant to everyone. Two days later he called about a photo I had dropped in the store and said he would mail it back to me at no charge. A minor thing maybe, but to me above and beyond. I would recommend this store for your shipping needs even though it is more expensive than USPS.

Anonymous User

I am in NC getting our boat ready to sail to Florida. My wife is in Tampa seeing our daughter, She will be driving to Melbourne later that day. I want a set of NOAA booklet charts printed, 406 pages. I called several shops to get prices they were the best. I had them spiral bind them into 3 books. They were done before my wife got there to pick them up, She says they look great.

Frank Silva

What a great experience today at my local UPS Store. I have a bicycle that is in a large hard sides case that when most people see coming they cringe knowing that are going to have to handle it. The young man that helped could not have been nicer in assisting me with my transaction. I highly recommend this store to anyone needing UPS services.

Amy David

I was totally gouged today on shipping costs. They charged me $61 to ship a package. After returning home, I compared prices online. The same shipping via FedEx ground was only $38 & via USPS $40. I wish I had researched ahead of time before going in the store. Buyer beware.

Jeff Carver

Nice attendant but they charge $1 to tape a box closed. WTH??!! Every other UPS location ive used prefers to close package on their own so they can place labels and package properly. What a stupid idea to charge for this. Wont be doing any future business here.

Nnamdy Agu

If I could rate 0 stars, I would. Tried to mail an international package, and they managed to get it lost. Tracking shows it never left the store, yet they keep claiming otherwise. Worst service ever!!!

Karl Burtzloff

The staff here is awesome super attentive to customers coming in and does their best to get your packages shipped out and will even help you box things up if you dont have a box.

Julian Martinez

I had to get business cards done and I was thrilled to learn how cheap they would do them! They were done extremely fast too. They even ship for USPS which is a huge plus for me

Meegan Alphin

Extremely over priced!! Go with your things packed. They charged me $6.50 for a packing envelope. Should have walked down to the $1 store.

Orane James

Great service..very nice place too..recommended if youre in a rush.

Jennifer Parkerson

Received great service when mailing out some tests.