Address: | 3301 Buckeye Rd, Atlanta, GA 30341, USA |
Site: | certifiedroofingandgutters.com |
Rating: | 3.2 |
Working: | 12AM–11PM 12AM–11PM 12AM–11PM 12AM–11PM 12AM–11PM 12AM–11PM 12AM–11PM |
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Elizabeth L
Weve had an absolutely traumatic time trying to get Certified Roofing and Gutters to come out and fix legitimate warranty issues (such as water infiltration!!) after installation earlier this year. We have been calling repeatedly for seven months. Dont believe their warranty...they are happy and willing to come out and install products but if you have problems, I guess youll be on your own based on our experience. They demanded payment the day after installation even though we brought several issues to their attention...they said theyd be back in a few weeks to fix the issues that they admitted definitely required attention, so we paid in good faith. So far, we still have issues requiring work...shingles installed on rotten wood, water infiltration, gutters that drain improperly, etc. Sloppy workmanship and worse customer service. Good luck to you if you work with this outfit.
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Barbara Lorena
I am happy to share my experience with such a professional company. From the very beginning the salesperson was informative, knowledgeable and not aggressive with his approach. The weather was very uncooperative which extended the date of installment; but I must say that the staff always stayed in contact to inform me of my position regarding the estimated installation date. When the day of installation arrived the crew had an early start, I had several errands to run. They worked as a unit, my landscaped was protected, I returned and they were about 50% done. I left again to have a nice lunch with my guest. When I returned home the property was clean, not one peace of debris and no damage. I returned home to a beautiful architectural roof. I highly recommend. Customer service still exist!
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Brandy Bozeman
Certified Roofing and Gutters would like to take a moment to let you know about the good things going on here at Certified Roofing and Gutters. This year we have made some major strides to improve communications and customers service and have done so with great success. Certified roofing and Gutters is currently installing over 500 roofs per year and averaging 1-2 complaints annually, that is a pretty strong satisfaction rating. We have NOT, however, done our part in asking for those positive reviews and translating that information to our customers and future customers online. We plan to correct that immediately. Certified roofing will continue to strive for 100% satisfaction rating. We thank you for the opportunity to make your roof certified and look forward to doing business with you.
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Marilyn King
Certified Roofing & Gutters is the best roofing company ever! with a reputation that meets and exceeds their ability to get the job done. I was really impressed that they removed and installed my roof in one day; after which they removed all debris from my property. In addition to the great service was a nice, pleasant and God fearing salesman by the name of Andrew Paris. The Salesman was patient and willing to work with my hectic schedule, as he brought to the forefront of my roofing experience a comprehensive bundle of knowledge. I am very pleased with my new roof! Thank you, Andrew Paris, for all your help.
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jahsua Innerarity
Certified Roofing and Cutters did a fantastic job replacing our roof. The guys were thorough and very helpful. This was our first time getting our roof replaced. They walked us through the entire process and handle all matters with the insurance company. They made it a very easy process for us. The workers were very efficient and did an excellent job on the roof. They did a great job cleaning up my yard when the job was done. I would highly recommend Certified Roofing and Gutters to anyone interested in getting their roof done. Cheryl I.
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Lauren Lewis
Certified Roofing and Gutters helped me through the insurance claim process for my home. I was able to lean on the team there to make sure that all my questions were answered and to know that they were able to discuss my situation with the adjusters. Once I received the estimate and claim check for my roof, the job was scheduled within a couple of weeks. The crew came out and worked tirelessly to knock out the work in 1 1/2 days. We were really pleased with the workmanship and the time frame that it took to move through the entire process!
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Sean Lehnherr
This is one of the shadiest companies I have ever worked with. They took my money and went radio silent for months before showing up on a random day to install my roof. They had one person do the install and his underage child came to do the clean up. They left my house damaged and never repaired it. I am now dealing with the final payment. They will not provide a detailed invoice and have continued with their terrible customer service. STAY AWAY.
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Denise Johnson
We experienced wind and hail damage. After getting multiple estimates Certified Roofing & Gutters were by far the most helpful and had a very competitive price. Their representative was attentive to our loss and helped us with the insurance process. When the work was started they completed the job in 1 day. We were very pleased with their work. We highly recommend this company. Damon & Denise A
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Lena Crawford
Great and professional service! I am well pleased with my roof, the workmanship was OUTSTANDING. Ms. Linda in the office is AMAZING! Also, the staff is very professional and well knowledgeable. I have recommended Certified Roofing to my neighbors as well as my family and they have all been pleased with the service. All in all, I would most definitely recommend to anyone!
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Heather Hayes
Great Experience with a great roofing company! Ask for Glen Browne and he will take good care of you. My husband searched the yard for any left over nails because we have two boxers and only found one. Their installers were very thorough in installing our roof and cleanup. Would definitely use their services again and recommend to family and friends!!!
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Rochelle Danner
Our neighbor recommended Certified Roofing and Gutters who did an excellent job replacing our roof. This was our first time getting our roof replaced. They walked us through the entire process and handle all matters with our insurance company. The workers did a great job cleaning up our yard when the job was done. We would highly recommend them.
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Amar Patel
Certified Roofing and Gutters helped me through the insurance claim process for my home. Curtis was there to look over the whole thing and they were swift but efficient when doing the job. They are very flexible to meet up and talk about details have had conversations ranging from 7 am to 9 pm at my home. Highly recommend them!
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linda brown
Certified Roofing & Gutters are the best Linda Martin representated Certified Roofing & Gutters in a professional manner and she was very informative. The crew was dynamic and my yard was detailed cleaned. I will refer Linda Martin and Certified Roofing & Gutters anyday. Sincerely Linda Brown
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Dady Jung
Having the same problem as the previous review. They happily installed it for us not even 2 years ago but there is already water infiltration and wavy shingles. We also called repeatedly but this company DOES NOT care about its customers! STAY away from Certified Roofing!
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Sonia G
I have had a very positive experience with this company. They replaced my roof and soffit due to weather damage. The sales associate and the installation crew were very professional. Excellent worksmanship and cleanup.
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jay seright
My Claims Specialist, Linda and Jonaya were very thorough and professional and proactive when I needed to be updated on issues pertaining to the work that needed to be done. Im very pleased with the finished product!