Address: | 325 Waddington Trail, Duluth, GA 30097, USA |
Phone: | +1 404-783-4949 |
Site: | artechroofing.com |
Rating: | 5 |
Working: | 8AM–1AM 8AM–1AM 8AM–1AM 8AM–1AM 8AM–1AM 9AM–6PM Closed |
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Ed Caldwell
About five years ago we had a bad roof leak from a previously botched roof job that required repairing the plywood under the shingles to stop leaking into the attic and down into a bedroom. When Artech Roofing and Construction arrived they assessed the problems and gave me a very fair price compared to other contractors. The other contractors pushed for selling me a whole new roof which we could not afford. The work was done promptly and properly and they also replaced 3 vent boots. In September we had another very bad leak that semi-flooded our living room. Again, other contractors wanted to replace the entire roof. Artech arrived and thoroughly assessed the problem. Again they gave me a very fair price for fixing the valley. This time I asked them for a price for a complete tear-off and new roof. I was surprised they gave me such a very competitive price compared to 3 others. When Yilber Velasco, the company owner, examined the interior damage from the leak, he told me that my homeowners insurance might cover the damage. He informed me that they could do that work as well as they are licensed general contractors as well. Yilber worked collaboratively with my insurance company to inspect and consider the damage. He really knows how to guide the homeowner as well as deal effectively with insurance companies. Throughout the various steps of the process, he and his crews worked politely, efficiently, and with perfection from the roof, gutters, soffits and fascia down to all the inside work, always leaving at the day with cleaning up so that we could continue with our normal lives. Patricia, Yilber’s wife and co-owner worked so well with my wife in choosing colors, patterns, etc. She patiently worked with my wife as they collaboratively sorted through a multitude of options. My wife stated that she felt she “found a missing sister.” Patricia steadfastly focused on getting the floor transitions to be a perfect blend between floors. No minor details were left without insuring we were totally satisfied. After the roof was so beautifully done, we decided to replace several windows. Again Artech provided the solution with a top rated brand of energy efficient windows at a price so affordable that we replaced the entire house for a price of a handful of other brand name windows. When the installers sealed the windows with the copping and special caulk that could not be painted to blend with the exterior paint. Although we did not complain about the original install, Yilber and Patricia sensed that we were not totally thrilled and insisted that copping and caulk be changed. Patricia had them return to replace the copping and caulk at their own expense, again insuring that we were totally satisfied. We are thrilled with the result. Patricia and Yilber’s crews were all very friendly, and always focused on getting every detail right for our approvals. The experience of working with them over the last few months (roof, sub-roof, soffits, fascia, gutters, inside ceilings, floors, walls, painting and windows) were all completed in timely and meticulous fashion. We have never had such delightful (yes delightful) experience with contractors! If you want fair highly competitive pricing, accurate descriptions of every detail of the work, crews that are non-invasive and willing to go that extra bit for your complete satisfaction, we highly recommend Artech Roofing and Construction.
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Alane Palmer
We used Artech to upgrade our bathrooms and paint our loft. They spent as much time with us as we needed to determine the best tiles and colors to use. The workers were prompt, professional and kind. I enjoyed talking with them. I highly recommend this company for any work that you need on your home. They do roofs, painting and home renovations. They are family owned and they really were a blessing to us.
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Anonymous User
We used Artech in August 2009, they did a spectacuar job and a wonderful price. They helped file the insurance and got full payment for us for hale damage from our insurance company. Dont shop, these guys are the very best you will ever find in the Atlanta area. Neat perfect, first class in every way. Value plus roofer. Lee Warren Marietta, GA