Maid Brigade of Atlanta

3070 Presidential Dr #242, Atlanta, GA 30340, USA

Address:	3070 Presidential Dr #242, Atlanta, GA 30340, USA
Phone:	+1 770-234-0034
Site:	maidbrigade.com
Rating:	4.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 5

Reviews 11

Cynthia Patterson

I emphasized in setting up my service that I was especially interested prioritizing the first floor (including the kitchen) of our three story house. I receive a quite reasonable estimate, which I think was simply a way to get me to schedule the service and give credit card authorization (for an amount larger than the estimate). We received a call after the cleaning crew had worked the estimated time and were told that they needed two more hours to clean the entire house and that they had not yet cleaned the kitchen. We were not willing to pay that additional (66% more) for the service - which was not in any way especially good - even though that meant ending up with half of what we thought we had prioritized undone. When I called to complain, I was told that the cleaning staff always leave the kitchen to last because they move from back to front and kitchens tend to be in the front of houses. Ours is not -- nor do I think most kitchens are in the front of the house. In any case, my experience with this company was not good and I do not recommend them. I think they are entice a client with a reasonable or moderate estimate and then add on additional hours of service (since credit card is pre-authorized).

Ada Ruth Thomas

Happy Customer since 2004 I have been using the EXCELLENT services of The Maid Brigade since 2004 and I have been very well pleased with the very professional service, especially the great attention given to the detail cleaning they offer and provide every month. The ladies do a wonderful job and I couldn’t be more pleased. I don’t know what I would do without them! The ladies are always pleasant, great attitudes, very professional, thorough and will go the extra mile. In addition, I have recommended Maid Brigade to several of my neighbors and friends who constantly commend me on how neat and clean my home is every time they visit. Even though I request that The Maid Brigade only come once a month, they make it easy for this Retired Senior citizen to “keep up” with keeping things “tidy” around the house until they come back for the next monthly cleaning. (Smile) I wanted to write this review for everyone to know about Maid Brigade and are looking for a trusted company to clean their home. The Maid Brigade…”Gotta Love It.” (SMILE)

Henry Smith

Maid Brigade does an excellent job cleaning my home. I really appreciate having a clean/neat kitchen as well as fresh sheets and pillow cases in my bedroom. We usually have the same ladies every three weeks, but I think members of almost every team have cleaned here. They show up as scheduled, and know what to do. It is not necessary to give them instructions unless I have messed something up that may require special effort on their part. When they finish and request a final review of their work, seldom does anything require followup. If it does, the job is finished with no complaint or excuse. If they find anything that is beyond the scope of their effort, they are sure to tell me what they found. I cannot recommend Maid Brigade too highly. I suggest that, if you want a neat, clean home, you call Maid Brigade right now.

Don Harris

At first I cast a wary eye about using a cleaning company (over an individual person), as I thought it would be a lot more expensive and a lot lower quality. Well, I was very wrong! As it turns out, the cost to have my house cleaned by 3 maids every two weeks is about the same as if I had one person come every bi-monthly. They get it done in less than a third of the time, the bill goes on my credit card (no having to remember to write a check or leave cash) and its easy and quick. One time, due to the holidays, my normal team got swapped with a different team that didnt know our house. The quality was not up to par, and the next day that team was sent out to re-clean the house at no charge. Im very impressed by the service at Maid Brigade!

Terri Fuller

The actual cleaning staff does a great job! But office management is terrible. On our 2nd cleaning, I requested a specific cleaner for problem tile in the bath. The workers showed up without the requested cleaner and spent an extra 30 minutes working with less powerful products. THEN management called and insisted on charging me overtime, or the workers would leave without finishing. My choice. To be clear, management failed to fulfill a specific request, and charged me extra to fix their mistake. I requested an email summary of how much remained on my credit with them. It was promised the next day. I never got the email, and that was six weeks ago. Go elsewhere. We are.

Kyrin Dunston MD

They are pleasant and professional over the phone. It took almost a month to get an appointment. The first time they did an acceptable job The second time they failed to clean all the kitchen stainless and toilet. They returned but just cleaned the stainless. They were to clean my place today but I did not get a call. When I called they said they had cancelled my service and gave no explanation. After having to call to have them return I had intended to cancel them anyway but did not get around to it yet. Needless to say, this is not the type of service or treatment I appreciate.

Joe Jeffcoat

Ive been using Maid Brigade for about 2 years now. I love having a clean home, and the group that comes ensures it stays that way. Everyone is extremely friendly and professional. The office staff want to ensure your experience meets your expectations and they are quick to respond to any questions or concern. My team works hard and fast. I definitely appreciate their hard work. I strongly recommend this company to anyone who needs help around the house.

Carey hall-sisson

Please go with another company. I paid them $163 to clean my very small living room, half kitchen, and two bathrooms. They did not complete the task and told me it would be another 40 minutes and $90 to finish. Total bait and switch. When i called, in an effort to have them rectify the situation, the woman I spoke with was very rude and not helpful at all. Again, there are so many cleaning companies in Atlanta to choose from, do not choose this one.

Kathleen Scrushy

I have been using this service twice a month for quite a while now. I work from home and have four dogs. They always "work around us" and leave the office until the very end. They do a great job and cater to my specific wants and needs for the house. They are also flexible when my schedule changes as long as I give them advanced notice. I would definitely recommend this company.

William Hicks

Due to health problems I have had to start using help in keeping my house livable and found Maid Brigade of Atlanta. Had them do a complete cleaning of house and then used every couple of weeks to help me keep up. They sent very capable people to do the work and they were competent and fast. I have been very satisfied with this service and would recommend them any time.

Gould Hagler

I started using Maid Brigade in 2006. I am still a customer in 2013, so that says most of what needs to be said. They are thorough and reliable. The price is fair. The cleaners are pleasant (I am usually not here but I see them occasionally) and the office staff helpful and efficient.