Address: | 3485 Cypress Mill Rd, Brunswick, GA 31520, USA |
Phone: | +1 912-289-8716 |
Site: | firestonecompleteautocare.com |
Rating: | 4.2 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM |
HA
harry morris
I had a really great experience here! My car was long overdue for some TLC and I came here 2x during the summer to replace tires/battery/freon. Kester was great, pointing out potential trouble spots and being really upfront about cost to manage expectations. Cost was affordable, and when he pulled up a quote for my battery, he mentioned that he thought it was a bit high and searched for the same product at another supplier and got me a better rate. He also told me that it wasnt absolutely necessary that I replace my tires, that I could probably wait a couple more months if I wanted; I decided to go ahead and change them anyway, but I really appreciated that Kester was honest and didnt exaggerate the problem to pressure me into buying new tires. I never felt like the guys here were taking advantage of my lack of general knowledge about cars. Everything was transparent. They were all really nice and fit me into their busy Saturday schedule. Theyre awesome!! Id definitely go to them again if Im back in the area.
JI
Jiff Meister
A couple weeks ago I came in for an oil change w/o an appointment, Anthony let me know they were booked full that day but that I could set an appointment online ! Today was the day of said appointment. I got a tire rotation along with an oil change . Scott greeted me when I came in and took my car into the garage . He said it would be a 45 minute wait. Both him and Anthony are incredibly nice people ! I have never felt more comfortable going to a mechanic to get repairs done on my car. Anthony called me over when my car was finished & showed me the courtesy checks they had done. I shook his hand and he told me to take care . Excellent service ! The only place I want to take my car to now :) -- Edit: I forgot to add that the oil change was very cheap ! And that they also included a coupon to save money on the synthetic oil we picked out.
BR
Brendon Frcka
I called ahead and was told to bring it in and they could get me in. They said an hour and a half for tire rotation one tire balance and oil change. I have been here for four hours and see everyone just bunched together talking and walking back and forth. No work being done on vehicles hardly. I do not recommend this place unless you can drop off and come back.now Im updating 5 hours and finally
MA
Mark Sipple
Its like the shop my family grew up taking our cars to. Up front Becky and Anthony are very accommodating. They even check Firestones existing coupons to see if anything can be applied to my visit that day. Drew and the rest of the crew in back are happy to explain what the did and why they did it.
MI
Mike Parker
Was on my way to Tampa when my car suddenly had issues. Firestone has a very friendly staff that kept me abreast of the progress and took time to explain the repairs performed in detail. Top service! Recommended, especially for those needing work from out of town!
LY
Lynette Sheldon
The wonderful technician there stayed late when he heard my story (that we were driving 5 hours from home when we drove over a nail)! Could not have asked for better customer service than someone staying after 5 to help out some travellors.
BO
Bonnie Jean Batterson
Wonderful your mngr Scott was so professional n helpful...made the 4hrs i spent there unexpectedly a pleasure! Watched him deal with other customers all afternoon n he is awesone in his position!!Pls pass this on he is a gem!
PA
Patrick Rowell
I had a tire going flat on my truck . It was about 5 minutes to there closing time and told me they couldnt help me that day, come back tomorrow. I had an hour drive home from work. I will never come for anything again.
CH
Christian Gonzalez
Called 5 min ahead toschedule for immediate tire replacement because Im traveling and they have great prices they were so kind and they could squeeze me in
DE
Derek Phillips
They charged me $250 for a 5 ply tire for my F250 super duty pick up and it should have had a 10 ply tire and they didnt say anything about it
DE
Dewayne P Wainwright
Since when do have to make an appointment for an oil change????? The previous reviews are obviously people that work there. Place sux!!
MA
Mary Sutton
Super friendly, fixed my flat in exactly the time they said they would, even on a busy Sunday. No nonsense good service!
WW
wwade86
Great shop. Wont try to fix things that arent broken. Will use them for all future repairs. Thank you!!!
DO
Dominance Porter
Staff was extremely helpful friendly and provided great customer service thanks Becky,Anthony, and Alex
TH
Thomas Jackson
Just needed an oil change, but it was done quickly at the end of the day. Staff was friendly.
DA
Daniel Greynolds
Nice people. Honestly folks. Did the job right
KE
Ken Gossett
Always treat you great.
PA
Pamela Pierce
Very kind and helpful
CH
Chris Wood
Great service
BR
Brian Stewart
So so