Address: | 2127 Marietta Hwy, Canton, GA 30114, USA |
Phone: | +1 770-704-9028 |
Site: | uhaul.com |
Rating: | 3.9 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
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Kristie Amos
Horrible customer service! They deserve zero stars. The lady (I cant remember her name, but you will know her by how loud and rude she is) was horrible! We had a truck reserved for 4:00 on the 18th. She called and said it wouldnt be until 5:00 until we could get the truck. Five oclock came and she said there werent any trucks available. We asked why did we give our credit card to reserve a truck if we werent going to get one. Then, she accused us of not reserving it (we had the receipt showing we did) and yelled at my mom to "CALM DOWN!" They were going to charge us $508. Lucky for us it worked out the way it did because we found the same truck at Kotic Customs for $328. DO NOT DEAL WITH THESE HORRIBLE PEOPLE!
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Viviana Sorrells
Terrible experience! The office manager, Denise Bennett, clearly hates to work here and her customer service is a reflection of that. She was rude, condescending, and when we commented about it she said "you know what? I dont have to rent anything to you" and returned the paperwork! Even though we had pre-rented the truck online. We called her boss, JL Alveranga, and he fixed the issue, (for which we are grateful for) but certainty Denise is a representative of U-haul and her attitude makes me think that it is better to do business somewhere else.
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Randolph Francis
Rented a cargo van from this location, i live in the area so i see all the great changes they made to this location. Decided to check them out although i saw some not so nice reviews. Reserved the cargo van online, drove to location, van was parked waiting for me. You cant please everyone so if somewhere has a few bad reviews i am ok with that. Cant say anything about the bigger uhaul vehicles but my experience with the cargo van was awesome.
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Mike Styles
Loved it. The clerk found an error with the paperwork on the fuel from another location and informed me that they were not supposed to send out the truck with low fuel. She didnt charge me for going over on the mileage. She didnt charge for bringing the truck back with low fuel since the other location wasnt supposed to send it out.
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Glen F.
This place is awesome! They truly care about the customer, unlike some other local Uhaul locations. Denise was especially helpful during my most recent rental. I have rented trucks from them twice, and each time they made suggestions that saved me money. I love how they run their business and highly recommend this location.
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Chris Seider
Walked right in, easy to find packing supplies and was offered help. Great customer service, and even got help out to the car with everything.
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Rudy Childre
Reserved a truck online and it was ready when I arrived 30 minutes early. Turkey was in good shape. Check back in was very efficient.
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Ariel V
Very high rates. Was there at opening and had to wait more than 15 mins for location to open after its posted hours of operation
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Bennett Ford
They take 20 mins help customers out and you have to wait 30 mins until some one will help you
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Todd White
The clerk was very nice and the rental went very smooth.
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Jerry Henley
Very helpful staff with everything you need for a move.
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Brie Adler-DeWitt
Clean and easy to acess
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Jonathan Murphy
Great service
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CeeDee Morris
Ridiculous!
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james soverns
Great prices