Address: | 1735 S Highway 27, Carrollton, GA 30117, USA |
Phone: | +1 770-830-0915 |
Site: | walmart.com |
Rating: | 0 |
CA
Cassie Revette
I would give 0 stars if it would let me! I pulled up at the oil center at 8:03 to be exact. I saw two male employees playing around in the tire/lube center. So I wait and I wait and no one even ecknowoldges that I am even standing there. I was not even asked, or waited on unil 8:26. When I was finally waited on the lady she was rude. She acted as if her time was more important than mine, because she was in no hurry whatsoever! Well we go out to my vehicle for her to get my information. I am very proud of my car. It is new and I want it taken care of. She is leaning on it with her zipper on her vest. You can hear the zipper hitting my car! While I was in there waiting she was the only one working. The rude lady has multiple people waiting, and she just walks off to smoke. She left at 8:36 and doesnt get back til 8:50. I dont know how long she has been here, but you do not take a 14 minute break when you have people waiting. Only one car was in front of me. It is now 8:47 and they are just now pulling the very first car into the oil change bay. Need I say there were only two cars (mine included) waiting for their oil to be canged! Here it is 9:05 and they are just now pulling my car into the bay. They have 5 workers back there and only 3 cars have been pulled into the bay since Ive been here. I will NEVER come back here EVER again! What ever happened to customer service?!!!
TA
Taylor Stanford
I arrived at 3:30 and I left at 6:45... 3 hours and 15 minutes for tires to be balanced and mounted. Technicians kept walking in and out as if they had something better to do. They have no respect for anyones property. The wore out the heads of the screws that hold my centercap into place. Its a philip head screw, but can also be taken off by a simple ratchet. This is a classic restored truck and my centerpiece is chrome and was lying down in the middle of the floor laying down on the chrome side. So that was obviously scratched. The woman that waited in front of me told me she was there for FOUR HOURS. Technicians were also horsing around like the garage was a playground. I work in the automotive industry and this is completely lackluster. The cashier tried to tell me that it takes 3 hours and 15 minutes to balance and mount tires when we do it in under 45 minutes. I know youre saying, "Why didnt he just do it at his work?". Well, I go to school at WGTC and the WalMart in Newnan said that no technicians showed up for work.
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Becky Brinkley
Absolutely ridiculous. I waited AN HOUR to have them tell me they couldnt remove the nail in my tire because I need an alignment. I left and went somewhere else. Got the tire fixed and drove off at the other place. Would NOT recommend Walmart.
SA
Samantha Tolbert
Horrible Customer Service. Was told 4 1/2 to 5 hour wait to have a nail removed from Tire and plugged!!! REALLY????? It takes all of 15 mins to remove a tire pull a nail out and plug a stinking tire and replace the tire on vehicle!!!
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Josh Childers
Lied about not having a tool to get out of swapping my wheels. I have standard lug nuts needing no special tool. Argued with me and wouldnt even look at truck after telling me they could do it over the phone.
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anibal negron
Great service, everyone in the tire/lube department is awesome. I will definitely bring my vehicle back for service here.
CA
Catherine Adams
Great price on new tires, technicians were very polite and informative, and did a great job on my installation.
JA
Jason Byrum
They take over three hours to do a oil change