Styles Auto Care

1261 West Ave, Cartersville, GA 30120, USA

Address:	1261 West Ave, Cartersville, GA 30120, USA
Phone:	+1 770-382-1890
Site:	stylesautocare.com
Rating:	4.4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–12PM Closed

Location

Photos 100

Reviews 13

Paul Wallace

Had 2 cars repaired here. 1 for collision damage, 1 for mechanical/alignment. The collision repair was done ok. Paint and suspension were fixed fine, but had to go back a few times for trim pieces not installed and loose rear seats they did not tighten up all the way. Last part was the paint polishing compound they got all over my roof. I did not notice it until a couple months later, but now it will not come off. I am taking it to another shop to have buffed out as their detail guy seemed to have rushed the process. The mechanical repair was to one of my trucks. They replace an inner tie rod (and got an alignment), all seemed well. I was backing out of a parking space a few days later and that same tie rod snapped in two. I called up, got it towed back to Styles, and they replaced it free of charge and covered the tow bill. Again, all seemed well once more. A day later, I am driving back home and feel my front wheel wobbling very bad. I pull over to discover they had not tightened the lug nuts properly and my wheel was just about to fall off. I screwed them back on and called up to notify them. Their customer service was excellent and they offered to repair the wheel if it was damaged and replace any stud that may have been too, but that could have been a disaster for an inexperienced driver who may not have known what to look for or to pull over right away. I give them 3/5 as regardless of their excellent customer service, I had to go back multiple times to have jobs done correctly. I do not feel comfortable with them working on my cars in the future as I could have easily have been involved in an accident if my lug nuts would have backed all the way off and my wheel were to have come off. If you use them, proceed with caution and double check the repairs yourself. If youre not familiar with automotive repairs, take some one with you who is so they can look it over before taking it down the road.

Louis DeBroux

My wife and I have used Styles for more than a decade now. We have eight children, five of whom are now driving age, and have had numerous opportunities to use Styles as the kids learn how to drive (or, in several cases, having been the victims of inattentive drivers). Every time we go to file a claim, the insurance company tries to pressure us to use one of their preferred repair shops, warning that if we dont, they they will not be able to provide a lifetime warranty. But a warranty is only as good at the company behind it, and in all of the years that weve used Styles, on the one or two occasions weve had to come back, they take care of the fix right away, and do it with a smile. No arguing, no fussing, no "this was not our fault". Most recently, my 21-year old daughter was in an accident and the insurer wanted to total out the car, not because of the car was undriveable, or incapable of being repaired, but because of the age and mileage on the car (it is a 2008 Honda Civic with 200k+ miles but in otherwise great shape). Knowing my daughter could not afford to replace the car for what the insurer would offer, Styles worked with the insurer to get the repairs approved, in part by giving us a discount on their own rates because we were long-time customers. THAT is the kind of honest, dependable, hometown service you get with Styles Collision. So if you have any auto body (or mechanical) repair needs, trust Frankie, Michael, and the boys (and girl) of Styles. Me and my family do!

Cheryl Hyde

I have taken many repairs to Styles and have never been disappointed. They are always fair and timely. In fact, I have taken TWO cars to them that were repairable, but in both cases, someone from Styles made the suggestion that I not repair them but sell the car and start over. Keep in mind, they dont sell cars there, they repair them. They stood to make over $5K from these two repairs alone and $0 if I sold it and bought another. I trust these guys with everything I have. In fact, I wish some students would go work for them and learn about integrity and customer service before venturing off in the work force. We could all learn a thing or two from the folks at Styles.

John Sivacek

Frankie Johnson and his staff are not happy until youre completely satisfied. Ive had my car there twice for separate collisions repairs and each time the work was excellent, and finished when promised. Recently, Nathan and Michael figured out a way to repair the collision damage AND also repair damage I did to the other side of the car staying within the budget the insurance company allowed for the accident. Great creative thinking on their part. They even finished the repairs on a tight schedule so I could leave the state when I planned. The best part is they keep you completely informed, and treat you like family. I send my friends to Styles. John Sivacek

sonja wickham

I have had Wayne perform major, (Complete front end work) and minor ( simple oil changes) mechanical work. All the work has been done well and completed in a reasonable time frame. I would highly recommend him and his crew of mechanics. I have also had Michael paint the front end of my van. The paint match was perfect and the finish looked just like the factory! All the folks at Styles have been very friendly, and have treated me so well! I could not imagine going anywhere else for my automotive needs.

Scott Ochsenhirt

These guys do a wonderful job. I had some body work done which looks like brand new. They even made sure we got the correct year tailgate. Ive also had them put the bedliner in which looks nice. Then we got burned by a dealership that didnt properly fix the ac. They fixed it for a much more reasonable price and we knew the job would be done right. Really appreciate these guys.

sharon morrill

Styles Collision, Has very friendly knowledgeable people. Everything I wanted to have done on my truck, not only did they take care of my needs but they did it at an affordable price! Thanks Wes for all the help and knowledge.. I will definitely recommend Styles Collision on West Ave in Cartersville!

James Smith

The service I received from Styles was first class. The work was done just as promised with nothing unexpected. Mr Johnson even called several days later to see if everything was ok. Very pleasant experience. I will use them again if needed !!

Dean Prange

They used crappy old parts that fixed the problems, two different visits, but only temporarily. I had to get the same 2 jobs done again at an honest shop a month later. Find a different shop.

Christopher Yount

9000 car in perfect condition repairs were supposed to take a week and took two and the paint job they did was either missed or they didnt want to tell me. Chipped my car. Horrible

Clay Morrow

Took a brand new pickup in for spray in bed liner & goose neck hitch. Great job and super nice people they take great care of you

Joe Maddox

Awesome people and a great job...theyve worked on all my cars alignments and fender benders all where perfect.....

Cain Letner

100% honest and trustworthy. Would recommend for any automotive work