Address: | 101 Orchard Pkwy d, Cumming, GA 30040, USA |
Phone: | +1 770-888-4522 |
Site: | protech-collision.com |
Rating: | 4.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
SH
Shelby Simmons
I was in an accident that wasnt my fault and my insurance (Liberty Mutual) suggested I come here for a quick and painless repair. This process was anything but quick and painless. Due to issues with the other drivers insurance, they had my car for three weeks. Once I received my car, I was not shown what was fixed, just explained my warranty and handed my keys. I drove off and looked in my review mirror to see my roof lining was hanging down. I called the front desk who advised me to come back so they could fix it. I was told it was probably already like that and with the parts being repaired it got worse. False. They glued it back up and I was on my way. Once I got to work I noticed scratches and paint chips on my car! I called to let the front desk know and he advised me to come back after work to check it out. They refused to acknowledge this was their fault but took a piece off to sand/paint. Once I went back to have the piece re-attached to my car, they made awful black marks on another piece. At this point Im worried what else they will damage so Im calling ti a day. All I can say is the front desk is extremely helpful but the garage workers are complete idiots. I would be giving zero stars if I could and will not be recommending this place.
AM
amber owensby
About a month ago, I was heading down 400 running about 65-70MPH and hit a deer, then hit the barrier cables. I was okay, but car was definitely not. The whole left side was ruinined, my front bumper and hood was completely smashed in. A friend referred me to pro tech collision, So I went there and had a great experience. They handled everything with my car and the insurance company. Definitely great customer service. When I got my car back, I couldnt even tell that my car had ever been wrecked. My dad is also in the automotive industry, so I got him to look over everything and he was also amazed at what a great job they did Thanks pro tech!
CH
Charles Slade
I had a tree limb to fall on the hood and put a real nice dent in it. They repaired and painted the hood and did a great job. The truck was washed and it looked like a brand new truck. I was very please with there work and would highly recommend them.
PA
Paige Freeman
The customer service is outstanding at Pro-Tech Collision. All of the staff is very knowledgeable and understanding. I would recommend this collision center above all of the rest.
BI
bill dyck
Excellent work. My cars exterior was beautifully cleaned and detailed and looked like new when I received it. I highly recommend them!
BR
Bryce Wilson
Very courteous and professional. Excellent body work. Billed Liberty Mutual directly. All I had to pay them was my deductible.
JO
Joshua Bennett
Great team, very professional and went above and beyond to get me squared away. Thanks
SA
Sarah Lockhart
They did a great job on my car and It was only 2 days to replace a bumper.
SI
Sid Foto
Thanks for the last minute fix. Appreciate your help David.
DR
DragonMomma1966
Courteous service, great work.
PH
Phil Case
outstanding fit and finish