Tires Plus

6081 Fairburn Rd, Douglasville, GA 30134, USA

Address:	6081 Fairburn Rd, Douglasville, GA 30134, USA
Phone:	+1 678-942-6478
Site:	local.tiresplus.com
Rating:	3.6
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–5PM Closed

Location

Photos 9

Reviews 20

Sydney Stein

I made an appointment ahead of time for my mother to take her car to get an oil change here. I picked this place because of the affordable $35.00 29 point check and 30 minute guarantee they had. My appointment was made the day before, which gave them plenty of time to know someone was coming in. I called twenty minutes before to double check the appointment and even mentioned my moms name to ensure that she got the deal that I had booked. They even put me on hold to check the appointment, which was unnecessary. My mom got to the place and they told her it would be $65.00 to get the oil change after they had already taken the car back. We drive a Honda, so thats an obviously ridiculous price. She denied the price, saying that I had told her it would be $35, and the manager HAGGLED with her despite having a price already arranged. They eventually settled on $25. The manager claimed to have "not known" that she had an appointment. What kind of company doesnt check the people that come in for their appointments? Although they fixed the disagreement, I have an issue with the managers willingness to try and work more money out of my mom than their price had advertised. Its unethical and wrong of a business to try and take advantage of their customers. Next time, Ill stick with the Precision Autocare $18.90 deal-- which I dont even need an appointment for.

GoodHeroBrine79

Called ahead of time for an alignment. When I arrived, they told me they had a car on the rack, and that my car was next in line. No problem. I told him I was going across the street for a moment and would be right back, as long as they didnt need me. They said no problem and that theyd call me if needed. I came back 30 minutes later and my car still hadnt been seen to. Still no problem. I sat down in the waiting room and an hour later, Im still waiting. I ask the guy how much longer. He told me he didnt see me come back in, so he put other cars ahead of me. So now its 2 hours later, and Im still next in line. Usually get good service, but its time to find a new tire shop.

Brenden Whitehead

We called when they opened in the morning to ask about having one of my trucks tires changed and an alighnment done. They told us to bring it in and they would bring it right in to the garage and get it done fast so i could make it to work on time. I made sure to let them know we needed it done in time and the man at the desk assured me it would be. Not only did they not bring my truck into the garage for over an hour, i am still waiting here going on the 3 hour mark. Now i am being told they are gona be even longer. This is completly horrible customer service. I will never come back here for anything i need done on any of my vehicles.

Amber Buchanan

I was so pleased with this tires plus. They were outstanding with customer service. Will and Bob have the best personality and the best customer service Ive seen in a long time. I was not excited about paying for new tires but they made the experience with the warranty very pleasant. I will forever be taking my car there, and will continue recommending them.

Jonathon Prince

Very friendly and helpful. Went out of their way to work with our limited budget and get us back on our 11 hour drive back to Texas. Thank you all!

James Murphy

I actually take my car here all the time for services. They are quick, affordable, personal, and reliable.

Lamarian Jolley

TirePlus cant do any tire service on Sunday! Wow... This isnt my only bad experience with this shop...

Mark Rupert

Knowledgeable staff gets you what you need. No pressure, good prices and fast service

BangSow Minckael

Not always Fast as they says but the custumer service is excelente....

Daniel Croshaw

Great service and staff. Quick and efficient